Was ist The Flybook?

Das Flybook hilft Abenteuerparks, Seilrutschunternehmen, Tour- und Verleihanbieterunternehmen bei der Verwaltung ihrer Reservierungen und ihres Marketings. Die Software entstand 2006 und ist die erste cloudbasierte Software für die Aktivitätenbranche. The Flybook bietet Lösungen für Unternehmen, die eine umfangreichere Reservierungssoftware benötigen: von der Verwaltung mehrerer Standorte bis hin zur Feinabstimmung und Anpassung von Angeboten, damit diese in dein Geschäftsmodell passen. Der Support genießt einen hervorragenden Ruf, außerdem möchte das Unternehmen dein eeschäft am engsten unterstützen.

Wer verwendet The Flybook?

The Flybook verwaltet Reservierungen und Marketing für Abenteuerparks, Seilrutschunternehmen, Tour-, Aktivitäten-, Übernachtungs- und Verleihanbieterunternehmen.

Wo kann The Flybook bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • von The Flybook
  • Ansässig in Bend, USA
  • 2006 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Irland, Kanada, Neuseeland, Vereinigte Staaten und 1 weitere

Sprachen

Englisch

Über den Anbieter

  • von The Flybook
  • Ansässig in Bend, USA
  • 2006 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Irland, Kanada, Neuseeland, Vereinigte Staaten und 1 weitere

Sprachen

Englisch

The Flybook – Videos und Bilder

Videos zu The Flybook
The Flybook Software - 1 - Vorschau
The Flybook Software - 2 - Vorschau
The Flybook Software - 3 - Vorschau
The Flybook Software - 4 - Vorschau

Kosten ähnlicher Produkte wie The Flybook vergleichen

Startpreis

Nicht verfügbar
42,00 $/Monat
Nicht verfügbar
Nicht verfügbar

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein

Gratis Testen

Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Nein
Gratis Testen Ja

Funktionen von The Flybook

  • ACH Zahlungsabwicklung
  • API
  • Aktivitäts-Dashboard
  • Aktivitätsmanagement
  • Angebote / Schätzungen
  • Angebotsmanagement
  • Anpassbare Berichte
  • Benutzer-Management
  • Berichterstattung und Statistik
  • CRM
  • Daten-Import / -Export
  • Dokumentenmanagement
  • Drittanbieter-Integration
  • Echtzeit-Aktualisierungen
  • Elektronische Zahlungen
  • Erinnerungen
  • GDS-/OTA-Integration
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kanalmanagement
  • Kommunikationsmanagement
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundenmanagement
  • Kundenspezifisches Branding
  • Lieferanten-Management
  • Lieferanten-Management
  • Mehrere Währungen
  • Mehrsprachig
  • Mehrtägige Buchungen
  • Online-Buchung
  • Paketerstellung
  • Preis- / Margen-Management
  • Preismanagement
  • Rabattmanagement
  • Rechnungsmanagement
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Ressourcenmanagement
  • Social-Media-Integration
  • Suchen / filtern
  • Verzichtsmanagement
  • Webseitenintegration
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Reiseveranstalter Software Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Vorlagen
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bewertungen
  • CRM
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • E-Mail-Vorlagen
  • Echtzeit-Aktualisierungen
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • Gruppenreservierungen
  • Inventarverwaltung
  • Kalender-/Erinnerungssystem
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kanalmanagement
  • Kreditkartenbearbeitung
  • Kundenbetreuung
  • Kundendatenbank
  • Kundenhistorie
  • Kundenspezifisches Branding
  • Mehrere Standorte
  • Mehrsprachig
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Online-Buchung
  • Preis- / Margen-Management
  • Rabattmanagement
  • Raten-Management
  • Rechnungsmanagement
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • SMS-Nachrichtenversand
  • Social-Media-Integration
  • Terminverwaltung
  • Verfügbarkeit-Management
  • Webseitenintegration
  • Zahlungsabwicklung
  • Zimmerbuchung
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Reservierungssoftware Liste

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Angebote / Schätzungen
  • Anpassbare Berichte
  • Arbeitsauftragsverwaltung
  • Auftragsmanagement
  • Auto-/Bootsverleih
  • Barcode / Tickets scannen
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Bestell-Management
  • Buchhaltung
  • Daten-Import / -Export
  • Dokumentenmanagement
  • Drittanbieter-Integration
  • E-Mail-Vorlagen
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • Geräteinstandhaltung
  • Gerätenachverfolgung
  • Geräteverleih
  • Immobilien-Vermietung
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Integration in QuickBooks
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundenhistorie
  • Kurz- / Langzeit-Vermietung
  • Mehrere Standorte
  • Online-Buchung
  • Rabattmanagement
  • Raten-Management
  • Rechnungsmanagement
  • Reservierung-Management
  • Reservierungs-Management
  • Säumnisgebühren-Berechnung
  • Terminplanung
  • Transaktionshistorie
  • Verfügbarkeit-Management
  • Vermietung medizinischer Geräte
  • Vertrags-/Lizenz-Management
  • Wartungsplanung
  • Wiederkehrende Mieten

Siehe die vollständige Vermietungssoftware Liste

Alternativen für The Flybook

Mehr Alternativen zu The Flybook

Erfahrungen mit The Flybook

Alle 49 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,3
Kundenservice
4,8
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Bewertung

5
35
4
13
3
1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Mike D.
Operations Manager in Kanada
Erholungseinrichtungen & -dienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flybook for a high volume rental, lesson and tour operation

5 vor 2 Jahren

Kommentare: After using 2 other reservation programs we switched to Flybook. They had initially reached out to us and we opted not to go with them. But when they followed up less than a year later, they had taken the feedback that I provided and made changes to the program which made it perfect for our use. I really appreciated their willingness to change and constantly improve the program which gave me the confidence that I could use this program going forward without it going stale or getting outdated.

Vorteile:

I like Flybook's diversity and complexity of features. The customization abilities of the program allows us to use the program to best suit the variety of needs within all of our departments. The biggest positive we see from Flybook over other reservation software is the rental component which allows for a lot of customization and gives us the ability to maximize each vessel in our fleet without overbooking us at key times.

Nachteile:

The software does take some getting used to on the back end. I'd say it has more of PC feel compared to using a MAC. It is more process based rather than intuitive flow through the program. The other component that I think could use improvement is on the visual side of things that get sent to customers. It would be great to see a more visually appealing booking window and confirmation e-mails etc.

Antwort von The Flybook

vor 2 Jahren

Thanks for the review, Mike! We really appreciate your partnership. Stay tuned on the email updates - we'll be in touch as we look to improve that area! Megan

Amariah D.
Office Manager in USA
Unterhaltung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Reservation System

5 vor 5 Jahren

Kommentare: Overall, I LOVE the Flybook reservation system. My staff were all able to learn it quickly, once I got up to speed with creating new items and settings I was able to do that quickly and easily. The team at the Flybook is always working hard to improve the system and come up with solutions for whatever challenges we bring them. The system is extremely versatile and is able to work well with many different type of promotions that your business may want to run. The Flybook team is extremely receptive to feedback and requests. The one and only thing I don't love is that when you call the technical support phone line literately no one ever answers the phone. However, in the same breath, they are very responsive to emails and resolve issues very quickly. Sometimes you just want to be able to pick up the phone and get a quick answer for smaller things that may come up with out emailing to open a support ticket. This one small annoyance is far outweighed by the many benefits the Flybook offers. I would whole-heartedly recommend this system to anyone looking for a comprehensive reservation system for their business.

Vorteile:

Easy to train staff to use the software, versatile, company very open to feedback, always updating and improving.

Nachteile:

Phone support

Antwort von The Flybook

vor 5 Jahren

We really appreciate your review, Amariah! It's been great getting to know you and work with you and the team at Treeumph! Thanks for the feedback on the phone calls (you know you can always call me, too!). Look forward to more brainstorming and development with you!

Earl W.
general Manager in USA
11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It's OK, this is our second year with the system and we are constantly fielding complaints

3 vor 5 Jahren

Kommentare: some rental management, and some ability for clients to make reservations online. Overall the number of phone calls on the system front end is not helping us like we had hoped it would.

Vorteile:

Looks are OK, Pictures are to big. Kind of allows us to keep track of rentals.customer service is always prompt with responses.

Nachteile:

Pictures are to big and require scrolling to sign up on the front end. System does not auto save when a client continues to payment. They have to hit save first, None of them do so we have to call them all the time. Big waste of time.sometimes bikes are available. They are on the back end! not of the front. Customers struggle all the time. Call us to make reservations, More waste of time.NOT SECURE SERVER!!! Can't swipe cards with walk ins. Information is all over the place for rentals and activities. To many clicks to find stuff. Staff hates it. Cant change the bike on front end when making reservation, Add Rental goes to the same bike. Log in does not stay logged in. Always have to re log in. Waste of time. Lots of useless information on the dashboard that you can't click to make it useful. To many clicks to make a backend reservation. Stuff we don't use still is there. It should be pick a bike to click the dates and boom reservation.

Antwort von The Flybook

vor 5 Jahren

Hi Earl, We really appreciate the candid feedback and take it very seriously. i think there are a few things we can help you with right away that are mentioned here, and a few ideas here we'd like to consider how to solve for you. We definitely do have a secure server. We have appreciated your business and hope to make things better for you and your staff! You'll hear from us shortly.

Thomas K.
Park Manager in USA
Sport, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very straight forward booking system for the customer. Back end setup requires a bit more savvy.

5 vor 5 Jahren

Kommentare: The reporting tools are great and make our job easier. There are measurement tools available that help compare different facilities across our company.

Vorteile:

This software makes bookings and checkins an automated process. Once staff master the skills needed to operate the system, things run very smooth. There is very little problem with the server for Flybook making our two years with the system a very smooth experience.

Nachteile:

It does require quite a bit of learning to program the software to your specific venue. Once that learning occurs the system runs great. Tech support on the weekends only exists if you have very big issues. Sometimes changes in the software/system are rolled out without good information about how the changes will affect use of the system. There should be long running youtube tutorials available on how to setup your system.

Antwort von The Flybook

vor 5 Jahren

Thanks for your review and feedback, Thomas. As always, we appreciate the partnership and look forward to continued advancements together!

Nick H.
Owner, Operator in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Our 1st season with The Flybook has been great! Conversion was easy and the support is exceptional!

5 vor 4 Jahren

Vorteile:

The Flybook seems comparable in front-end user functionality and back-end data reporting with the other top Res Software providers in our industry. They've got an edge in inventory (booking availability) management for efficiency of operations. We also love the pricing structure, and have had no problems passing booking fee on to our customers. Where The Flybook has really excelled and surpassed our expectations is in their client support. They answer all our many many questions very quickly, and have also proved pretty darn good at developing or customizing features that fit our business, or help us capitalize on opportunities.

Nachteile:

We have multiple locations, and while The Flybook does have an "Enterprise" feature which lets us run some basic compiled reporting, we'd love to have all the features and functionality available at the individual location level also available at the Enterprise level.

Antwort von The Flybook

vor 4 Jahren

Appreciate your review, Nick! We are so impressed with you and your team at Edge - so on top of details and pushing creative marketing. it's been great to work with you!