Wer nutzt diese Software?

SIUs, Risikomanager, Personalabteilungen, Privatdetektive und Detekteien, Gemeinden, Polizei usw.

Durchschnittliche Bewertung

7 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 49,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • CROSStrax
  • http://www.crosstrax.co/
  • Gegründet 1914

Über CROSStrax

Egal, ob du eine kleine private Ermittlungsagentur oder eine große, etablierte Organisation bist: CROSStrax enthält alle Tools, die du für die einfache und effiziente Verwaltung deines Ermittlungsgeschäfts benötigst. CROSStrax ist eine erschwingliche, cloudbasierte Case-Management-Anwendung, die den Untersuchungsprozess von Anfang bis Ende optimiert. CROSStrax unterstützt dein Ermittlungsgeschäft dabei, mit weniger Aufwand organisierter, effizienter und rentabler zu werden.

CROSStrax Funktionen

  • Berichterstattung und Statistik
  • Betreff-Profile
  • Datenmanagement
  • Kontaktmanagement
  • Störfallmanagement

Die hilfreichsten Reviews für CROSStrax

Best Case Management Software!

Bewertet am 19.4.2018
Brandon B.
President
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: OUTSTANDING customer support, organization of case information, pre-written templates for report writing, Delvepoint integration, customization, and so much more. I have used CROSStrax since March 2017 and I have seen this software go through many changes but each minor change or feature added, has made CROSStrax go from good to GREAT. I have tried many other case management systems and CROSStrax is absolutely the #1 software for investigation case management.

Nachteile: The only con is that I didn't find CROSStrax sooner. Oh and Quickbooks integration is only for QB Online.

Antwort des Softwareanbieters

von CROSStrax an 20.4.2018

Thank you so much for the wonderful review!

Meets basic needs

Bewertet am 17.4.2018
Walt M.
Vice President
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: Having all info in one place, being able to customize invoices; notifications of cases that are due or past due

Nachteile: Inability to run clean and clear reports. It would be great to indicate when an invoice has been paid, and run a past due report. A functional app would also be great

Antwort des Softwareanbieters

von CROSStrax an 19.4.2018

Thank you for your candid feedback. We've integrated with Quickbooks online to take advantage of their financial software. Once integrated, you will have all of the features of QB and CROSStrax together. As we grow, we'll look to integrate with other financial software.

If the app is not working for you, call me anytime and we can walk through it, my number directly is (850) 257-8013.

Thank you for trusting your data to CROSStrax!!

Still working through some thing but a good system

Bewertet am 17.4.2018
Mike M.
Director
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: The organization and breakdown of the cases is very helpful. The value and monthly rate is affordable. Support is quick but sometimes does not have all the answers

Nachteile: There are still features that are in development and not working. The area where you can manage how much has been invoice month and year to date does not work.
This not a system that you can jump into without support. It's next level case management but it's work in progress.

Antwort des Softwareanbieters

von CROSStrax an 18.4.2018

Thanks, Mike. CROSStrax will be an evolving "work in progress". Our promise is to always be as responsive as possible. Thank you for your candid feedback.

This is the Cadillac of Investigation Case Management

Bewertet am 10.10.2016
Misty J.
Director of Investigations
Sicherheit & Untersuchungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: By getting CROSStrax, I have been able to streamline the report process and my clients get their product much faster. Also, the investigators love it because they don't have to spend hours writing reports and preparing them, the system does that for you. The GPS alone is amazing and I can now run reports to see how my investigators are doing. There's a learning curve but once you have it, it's the way to go.

Vorteile: The report writing features and the ability to upload video right into CROSStrax.

Nachteile: There is a learning curve but the customer support was fantastic and they were always available.

Antwort des Softwareanbieters

von CROSStrax an 12.4.2018

Thank you for the feedback! So we know reports aren't the most fun part of the job and although we can't eliminate them, we can certainly make writing them that much easier - and we have. Our report writer and generator takes the guess work and long hours away, allowing you to get more done in less time.

It has been good.

Bewertet am 17.4.2018
Thomas G.
President
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Has a lot of changeable options and is flexible. Can handle a lot of data and cases. Billing works well.

Nachteile: Can get confusing when doing multiple assignments / assigning multiple investigators for one client.

Antwort des Softwareanbieters

von CROSStrax an 19.4.2018

Thank you for the candid feedback. Now that our features are set and robust, we do need to start focusing on the user experience. Thank you for trusting in CROSStrax!

Lies weitere Bewertungen