Wer nutzt diese Software?

Wireless Expense Management firms and companies looking to reduce overhead costs through software automation while servicing larger clients with more complex mobility programs.

Durchschnittliche Bewertung

36 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Visage Mobile
  • https://visagemobile.com
  • Gegründet 2001

Über MobilityCentral

You're focused on reducing wireless costs for your company, or your customers. Use Visage's state-of-the-art software, MobilityCentral, to affordably manage any wireless program. Need to have someone do the work for you? Visage does that too! Our optimization, procurement, fulfillment, help desk, and recycling services deliver the results you're looking for at a low cost. What sets us apart is our software, the decades of wireless expertise which backs it up, and the services we deliver.

MobilityCentral Funktionen

  • Benutzerdefinierte Tarifpläne
  • Beschaffungsmanagement
  • CRM
  • Nutzungs-Berichterstattung
  • Nutzungs-basierte Abrechnung
  • Optionen verschieben / hinzufügen/ ändern
  • Rabattmanagement
  • Rechnungsaufteilung
  • Unterstützt WiFi-Hotspots
  • Abrechnung für Daten
  • Abrechnung für Stimme
  • Anrufüberwachung
  • Festnetz-Kompatibilität
  • Interne Kostenzuordnung
  • Mobilfunkanschluss-Kompatibilität
  • Nutzungs-Berichterstattung
  • Rückbuchungs-Tracking
  • Vertragsverhandlung

Die hilfreichsten Reviews für MobilityCentral

Mobility Central is easy to use and additional support is always available.

Bewertet am 21.8.2017
Matt S.
Mobile Technical Support
Informationstechnologie & -dienste, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Benefits to the software is that you can see everything that is on the bill with the carrier without having to call the carrier. If I need to see upgrade dates, bills, phone type, phone usage, etc......I can see that all on Mobility Central and never even need to contact that carrier and wait for that information to be given to me. Everything we need is in one spot and helps move my day along so I can focus on other projects.

Vorteile: I like that we are able to tailor reports based upon different projects we may have going on. You can run reports based upon most every field that we use such as cost center and LanID. I manage a large number of users and I get many questions on a daily basis from our users about billing and inventory. Mobility Central is very easy to see all things that our users ask about such as inventory and billing. Bill reconciliation process if easy to use and can be expedited quickly.

Nachteile: It would be a great benefit to be able to see more than one user at a time. Sometimes I need to compare user bills or user information between two or more employees. Current solution to that is to open more than one instance of Mobility Central. Reconciliation process is fairly easy, however I would like to be able to more easily undo any mistakes that I have made. A simple "undo" button for the last action completed would be helpful.

Antwort des Softwareanbieters

von Visage Mobile an 21.9.2017

Thank you for your review, Matt!

Great product

Bewertet am 28.10.2016
Allison M.
Partner Consulting
Rundfunk, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Of course I am biased... :) Once users figure out what they can do with MobilityCentral they are very impressed!

Vorteile: summaries, drilldowns, accuracy

Nachteile: -hard to get users to actually use it
-the teams/manager login functionality is a little buggy . I've had some odd renaming of teams forcing me to lose access privilege settings. Also I have had to set up a bunch of dummy wireless users in order for managers to see their own wireless data included in their team views. As a result the tabs for all of their own data are blank.
-Custom views for manager log-ons are buggy. Views for multiple months are often either blank, take forever to load or never load at all

Antwort des Softwareanbieters

von Visage Mobile an 8.11.2016

Thank you for your review!

Why I chose Mobility Central to support my client's reporting needs

Bewertet am 24.10.2016
Doug M.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: Overview
' I am currently providing monthly mobile reporting for a client on a fee for service basis. Reporting includes summary by user:
- user cost includes: total cost, LD cost, text cost, voice roaming cost, data roaming cost
- user usage includes: total mins, domestic data, roaming minutes, roaming data, # text msg
Reporting also includes charts and analysis of usage:
- Top 20 users, billing issues, exception reporting, etc'
' Various Vendors
- Canada: Telus & Bell
- USA: AT&T & Tmobile
The Challenge
' The challenge is to extract data from multiple carrier data sources to create one report
Solution
' I was previously using another product to extract and format the data. Initially this was working fine but processing issues started to crop up in mid 2015 and I didn't consider it a cost effective solution.
' I explored Visage as an alternative in July'15, did some parallel testing in August & September and then went live in October. A very smooth transition
Visage
' Excellent support from Channel Operations Manager Jamie Gran from the early testing stages to current day production
' Visage provides Multiple Environments
- a 'Sandbox' has been set up for Abilita for anyone interested in testing it out
- a Production environment is set-up for you once you go live
- a 'Demo' environment has been set up for Abilita to use as a marketing tool to your prospects or current clients
' I like the flexibility of the product offerings Visage provides:
- Pulse : free 'teaser' offering for your clients
- Mobility Central Reporting: provides access to all their standard reports plus my custom report
- Full Mobility Central Access: feature rich option (ie: you can provide your client with access to Mobility Central to view reports and charts if that's required
- Add on Modules (I haven't used these)
. Pool Recommendations Feature
. Comparative Analytics Feature
' Pricing is very competitive and fits my business model well
' Ease of Use:
- they extract the data each month based on the billing cycle date
- I have access to a host of standard reports via the Visage portal as well as the Custom Report they set up for my client
' Carriers:
- I understand visage can support data from most US carriers. Rogers from Canada is currently supported and they are in the process of mapping the data for Bell Canada

Antwort des Softwareanbieters

von Visage Mobile an 24.10.2016

Thank you for the review!

Customer Service and Optimization Recommendations are fantastic

Bewertet am 25.9.2019
Jack L.
Supply Chain Coordinator
Transport/Güterfrachtverkehr/Schienenverkehr, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: MobilityCentral has allowed us to properly allocate costs of wireless devices to the cost center of the employee using that device. It has also given our employees the ability to submit requests themselves instead of relying on an administrator to do it. MobilityCentral has been exceptionally adaptable to our needs as we have on-boarded several divisions of our company into this system.

Vorteile: Fantastic customer service. I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations. They've helped us cancel zero-usage lines that we were paying for monthly and also reassigned lines to more cost effective wireless plans.

Nachteile: Navigating the site can be confusing for employees. They tend to have questions about how to submit a request and how to pull a report.

Mobility Central has been a great help identifying areas to save money

Bewertet am 1.8.2019
Alyx D.
Sr IT Asset Mgmt Spc
Verlagswesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I like using MobilityCentral and would like to find time to really concentrate on some of the features that would be helpful to me and use it to its full potential. My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful.

Vorteile: I like that I can run a report letting me know how long a device has not been used so I can disconnect it.

Nachteile: It's a little hard to remember where to go for everything. I find myself looking around and choosing wrong areas for things I need to do at times. There are a lot of categories to look through. The recommendations for carrier changes don't match with the plans when I review the accounts with my reps. We have some grandfathered plans that we will stay on but when I see the recommendations I check with the reps to make sure. I don't know if things have changed with the connecting to our Active directory but in the beginning it was a complicated method which I had to rely on others to do for me.

Antwort des Softwareanbieters

von Visage Mobile an 2.8.2019

Thank you for your review! We'll be sure to get your feedback to our product management team for consideration!

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