Databox

Critical data every morning

Kommentare: It's a central part of the information structure of my business. Love it and recommend it.

Vorteile:

The templates are great and the dashboards are easy to build or customize. You can connect everything I regularly use. I love that I get a report every morning on my inbox.

Nachteile:

It could use a better iPad App but its not critical, browser version works well.

What's not to love about Databox?

Kommentare: Databox is always looking for ways to improve its interface. It's smooth - data updates quickly and it's easy to use. The customer-service is super responsive, and always willing to step in and help out with the Databoards (dashboards) I'm working on. I would say it is my favorite tool to use as an analyst - ever!

Vorteile:

The platform is very user-friendly. It's easy to learn and the customer service takes their time to walk you through all of the features and questions you may have when learning the platform. The platform has so many integrations and is incredibly flexible.

Nachteile:

Still missing some more obscure, less popular, integrations.

After 2 years I left because we were never able to fully launch.

Kommentare: We did a soft launch with 5 clients who actually had access to Databox databoards. It was a constant headache. Clients asking for databoard repairs because the metrics and temapltes provided by Databox were always broken. We tested for two years and left. I am not convinced they are even a real company at this point. Constant issues, they always play the victim, and they can take months to fix a critical issue.

Vorteile:

It's easy to embed a databoard into your own member portal.

Nachteile:

Advice: try any other company first. Databox will waste your time and your money and give you a headache. Review rant: After 2 years of trying, we were never able to fully launch Databox with our clients because there is always another issue with Databox. Their templates break, individual metrics stop working. Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. Meanwhile days to months go by. One issue with them took two months to fix. Meanwhile this was a huge issue that prevented me from even testing the platform with clients. The issue did not allow me to choose individual Facebook or Instagram accounts. Databox would by default pick the first IG or Facebook account on the list. So when trying to create a Databoard for a client, we were unable to do so until they fixed the issue. This took them almost two months. I emailed them about it like 10 times as well over the course of the month. Most emails were ignored. Overall this is not a platform I would recommend to anyone. Runaway from them and take them off your consideration list. Safe money and a headache.

Finally a Platform that checks all the boxes!

Vorteile:

The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.

Nachteile:

I think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.

Great product loaded with features

Kommentare: My overall experience with Databox is really excellent. It is a little complex but loaded with features. It will seem complex at first set up, but once you get the hang of it, you will really love it. Please reduce the price for individuals or small organizations like us, then I will never leave Databox.

Vorteile:

With Databox, I can create custom dashboards and reports to display the data that is most important to me. This allows me to tailor the platform to my specific needs and get the insights that are most relevant to my marketing agency. I can see the real-time updates that allow me to stay on top of important changes. It allows sharing my data with my team members, clients, and stakeholders which really helps me to run my business.

Nachteile:

Databox is a little more difficult to use than other similar tools. It may require a learning curve to get the most out of the platform. I have used similar tools earlier but Databox seems a little complicated to me. It took around one week to learn Databox properly. When we create custom dashboards and reports in Databox, Databox doesn't offer as much customization as other tools. This could be an issue for users who want to create highly specific or customized views of their data. Databox is a little expensive. This may not be an issue for larger businesses with significant budgets for data analysis, but it may be a concern for smaller organizations or individuals like me. Hope they will reduce the price soon. :)