Klipboard

Vorteile: Klipboard is perfect for multiple people who are working on projects when out of the office. The interface makes it very easy to use, especially the drag and drop which makes it quick to organize people and tasks. I like the attention to detail such as the use of maps view the location of all tasks.

Kommentare: Saves us admin time, we now work paper free, we have improved the quality of service we deliver to our clients.

Vorteile: Compared to how we use to do business, klipboard has enabled us to vastly improve the quality of service we deliver to our clients while reducing the admin time we used to waste with all the paperwork.

Nachteile: There are a few teething problems, little things like a specific process to uploading the photos which if we don't follow, can cause the app to crash meaning we lose our work and have to start again.

Vorteile: Very easy to setup and get going plus their support team have been very helpful on every occasion. The team in the field have been quick to adopt to using Klipboard. On their phones they have the Klipboard app which gives them all the details they need about the job such as notes and any previous job history. The flexibility in having your own customisable forms which also allow you to add photos and signatures ensures we can capture the data on jobs exactly to our business needs. Effectively it means we have left manual paper processes behind. The office has great insight too as they can easily schedule the jobs and see the progress of jobs in real time making management much more simple for us. It has definitely streamlined our operational processes and will help us deliver our services to our customers much more efficiently. I would highly recommended Klipboard.

Nachteile: There is nothing to truly dislike about the platform. The setup tool for creating your customisable mobile forms does take a little time to get familiar with using in comparison to the rest of Klipboard.

Vorteile: Klipboard's level of customer service is excellent. Since initial setup they have been very detailed in explaining things and guided us throughout which made us comfortable going with their solution. Our instant chat support requests get an answer within minutes! Klipboard continually gets better and they are always seeking ways to create more features that are beneficial to their customer's business and adds overall value. It is extremely user friendly and easy to navigate. The quoting, job management, asset management, invoicing and range of customer communications, has streamlined our overall processes. The sync to Xero has eliminated double entry. Overall a great product for a business needing to manage communications between a field team, the office and the customers you serve.

Nachteile: Like any new software deployed, it takes a little time to get familiar with the many extensive features . However the Klipboard support team guides us to use the software most efficiently for our business and answer any questions we have.

Kommentare: Using Klipboard is in the early stages, it will take at leat a year to get an overall view.

Vorteile: Has the ability to develop to our specific needs, working with our facilitator has help in guiding the way the company will use the program going forward.
The app has enabled the team to use the scheduler and reporting documents in the field off line which has taken the need to search for Wifi, this has saved time.

Nachteile: The administration of the desktop is time consuming and will need more work to help a quicker change in engineer schedules, a better way in updating and adding forms needs to be found to save time. Currently we have to colate any update and then send them to Klipboard for implementation.