Was ist Klipboard?
Die All-in-one-Außendienstmanagement-Software umfasst ein Cloud-Dashboard und mobile Apps. Das Tool hilft Unternehmen mit einer mobilen Belegschaft, ihre Abläufe zu optimieren, den Kundenservice zu verbessern und ihr Geschäft auszubauen. Zu den umfassenden Funktionen zählen CRM, intelligente Planung und Auftragsverwaltung, automatisierte Kundenkommunikation, mobile Workflow-Formulare, Anlagenverwaltung, Anlagenservice-Erinnerungen, GPS-Verfolgung, Zeiterfassungsblätter, Angebotserstellung, Rechnungsstellung und Integration in die Buchhaltung. Teste Klipboard mit einer kostenlosen Testversion
Wer verwendet Klipboard?
Bauwesen und Engineering, Gebäudemanagement und Wartung, Elektriker, Klempner und Heizungsmonteure, Brandschutz und Sicherheit, HLK, Wasseraufbereitung und Hygiene, industrielle Fertigung, Einzelhandel.
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Bewertungen über Klipboard
Make all your worksheets digital: perfect for working offsite!
Klipboard is perfect for multiple people who are working on projects when out of the office. The interface makes it very easy to use, especially the drag and drop which makes it quick to organize people and tasks. I like the attention to detail such as the use of maps view the location of all tasks.
Antwort von Klipboard
vor 6 Jahren
Hi Lee, thank you for your review. We are delighted to hear that you are benefiting from the features of Klipboard, making your business processes quicker and easier. We look forward to continuing to work with you!
After having trouble with communication and support from a couple of other job management companies, I found Klipboard. I must say, the level of customer service and support I received from [sensitive content hidden] and his team was nothing short of impeccable! Every single query or support ticket i requested was rapidly followed up by an email with [sensitive content hidden] and multiple check ins throughout my free trial... I was offered a demo call and the demo was very informative and answered any questions i had. I have been incredibly impressed so far with the level of customer service I have received so far! The job management system itself is very seamless to navigate and is set out very nicely - something i have struggled to find in a job management software previously. I showed my engineers this app and after using other job management apps and not liking them at all, they were itching to use Klipboard, which has made my life a lot easier not having to constantly chase job reports and job sheets! Would 100% Recommend
So far there has been nothing i dont like about Klipboard
Has taken time to find away around the various pages, it is a work in progress
Kommentare: Using Klipboard is in the early stages, it will take at leat a year to get an overall view.
Has the ability to develop to our specific needs, working with our facilitator has help in guiding the way the company will use the program going forward. The app has enabled the team to use the scheduler and reporting documents in the field off line which has taken the need to search for Wifi, this has saved time.
The administration of the desktop is time consuming and will need more work to help a quicker change in engineer schedules, a better way in updating and adding forms needs to be found to save time. Currently we have to colate any update and then send them to Klipboard for implementation.
Antwort von Klipboard
vor 6 Jahren
Hello, thank you for your review. We are glad to hear that you have found Klipboard to be flexible and that it is facilitating your business processes. Great that you also benefit from time saved by allowing your team to receive scheduled jobs in the field and complete reports offline. With regards to the desktop, we have a drag and drop scheduler functionality which allows for a quick and easy change to engineer schedules within seconds. You are able to create and change forms through our workflow generator yourself through our drag and drop system, however, as an additional service for your business we currently do it for you as it removes admin from your side. Our customer success team would be more than happy to run through these elements with you, if required.
Altogether a good experience, a few problems but the team are quick to resolve
Kommentare: Saves us admin time, we now work paper free, we have improved the quality of service we deliver to our clients.
Compared to how we use to do business, klipboard has enabled us to vastly improve the quality of service we deliver to our clients while reducing the admin time we used to waste with all the paperwork.
There are a few teething problems, little things like a specific process to uploading the photos which if we don't follow, can cause the app to crash meaning we lose our work and have to start again.
Antwort von Klipboard
vor 6 Jahren
Hi Alex, glad to hear you are having a good experience using Klipboard. It is fantastic to hear how it has transformed the way you previously did business. It is also very pleasing to see that you give us 10/10 for likelihood to recommend. Our support team work hard to deliver the best service to our customers and they will be pleased to hear this is recognised. We believe you use the iPad app in the field and we understand it has crashed a couple of times for you during the image capture process. This can be common in apps however, we work hard to ensure we respond to all requests. Our recently released iPhone and Android app that uses the latest technology for robustness and stability, can be availed of by your team if you wish, however, we are in the midst of testing a new iPad app which we hope to release Feb 2018 which means you will have the same stability as the iPhone and Android users. Our customer success manager will be reaching out to you when it is released.
Great Software Every Field Service Business Needs
Very easy to setup and get going plus their support team have been very helpful on every occasion. The team in the field have been quick to adopt to using Klipboard. On their phones they have the Klipboard app which gives them all the details they need about the job such as notes and any previous job history. The flexibility in having your own customisable forms which also allow you to add photos and signatures ensures we can capture the data on jobs exactly to our business needs. Effectively it means we have left manual paper processes behind. The office has great insight too as they can easily schedule the jobs and see the progress of jobs in real time making management much more simple for us. It has definitely streamlined our operational processes and will help us deliver our services to our customers much more efficiently. I would highly recommended Klipboard.
There is nothing to truly dislike about the platform. The setup tool for creating your customisable mobile forms does take a little time to get familiar with using in comparison to the rest of Klipboard.
Software gefunden in
- Personaleinsatzplanung Software
- EDC Software (Elektronische Datenerfassung Software)
- Mobile Apps für den Außendienst
- Handwerkersoftware für Sicherheitstechnik
- Gebäudeinstandhaltung Software
- SHK Software (Sanitär, Heizung, Klima & Lüftung)
- Sanitär Software
- Equipment Maintenance Software