Survey Solutions

Survey Solutions

von World Bank Group

Wer verwendet Survey Solutions?

nationale statistische Ämter, sowie private und öffentliche Umfrage-Forschungsorganisationen weltweit

Was ist Survey Solutions?

Survey Solutions kombiniert benutzerfreundliche schnelle Fragebogen-Entwicklung und leistungsfähige Management-Tools für komplexe CAPI / CAWI mit wenig oder ohne Programmierung bei 0 Kosten und ohne Konnektivität während des Interviews. Die Daten können sofort nach der Synchronisation überprüft werden. Integrierte Berichte umfassen Fortschritt, Status und Karten. Fälle können neu zugewiesen werden, und Interviewer können Sprache im laufenden Betrieb ändern. Es ist eine nachhaltige Lösung für groß angelegte Umfragen, die leistungsfähige Management-Tools mit einfacher Implementierung kombiniert.

Survey Solutions – Details

World Bank Group

http://www.worldbank.org/capi

Gegründet 1944

Survey Solutions – Preisübersicht

Survey Solutions bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Survey Solutions findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Online

Survey Solutions Funktionen

Umfrage-Tools
Benutzerdefinierte Umfrage-URLs
Datenanalyse-Werkzeuge
E-Mail Marketing
Fragen-Verzweigung
Fragenkatalog
Mobile Umfrage
Offline-Antwort-Sammlung
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Website-Intercept-Umfragen

Survey Solutions – Nutzerbewertungen

Zeigt 5 von 84 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.5/5
Funktionen
4.4/5
Preis-Leistungs-Verhältnis
4.8/5
Raj K.
Associate Business Analyst
Computer-Software, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 8.8.2018

"Easy to use, cost effective and user friendly"

Kommentare: architect: extremely all around composed interface, quick to make and refresh extensive polls, a considerable measure quicker than in other programming bundles - complex yet straightforward: a consistently developing rundown of reason custom-made survey segments and the punctuation make the section limit to building complex surveys structures extremely low, no compelling reason to thoroughly consider complex circles or tinker with identifiers - coordinated effort: capacity to at the same time work in a similar poll is awesome for joint effort crosswise over nations, exceptionally valuable amid configuration stage - client and information base, documentation: the help site and open polls are an extraordinary method to learn usefulness, find arrangements and gain from different encounters. All around composed standard areas like family part and utilization that you can reorder into your poll. Additionally, there is an abundance of top notch documentation. - questioner interface: natural plan, simple route inside the survey, and non-authorizing delicate checks. You can prepare field laborers specifically in Survey Solutions, no paper required. - remarking capacity incredible for giving and getting criticism from the field - paradata: the accessible para information is an extraordinary apparatus to screen the talking procedure. One can extricate talk with length and span, talking with speed, working hours, and so on

Vorteile: Study Solutions has lured me by its adaptability, its strength and its overviews administration stage which is extremely easy to understand, rich and down to earth. It adjusts to client inclinations with month to month refreshes. What intrigues me most about Survey Solutions is its simplicity of learning. Easy to learn one doesn't should be a specialist in programming to outline polls on Survey Solutions. Moreover, great documentation and test poll formats are accessible to enable clients to take a snappy hand of Survey Solutions

Nachteile: Study Solutions offers obviously numerous focal points. For me, this is really the best CAPI application that exists. On the off chance that there is something that ought to be enhanced, it is the accessibility of documentation in French. For sure, almost no guide in French exists. What's more, the Designer, the instrument for outlining the surveys is to a great extent in English, which does not profit the french-talking.

  • Quelle des Nutzers 
  • Bewertet am 8.8.2018
Gian A.
Programmer Analyst
Regierungsbeziehungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 8.8.2017

"Excellent, cost-effective software for implementing all kinds of surveys. Great user support!"

Kommentare: An easy transition into the world of CAPI. With the help of Survey Solutions, the SIB is leading the region in the implementation of CAPI surveys. This also opened many doors for us in elevating many other processes, such as payment, control forms, data-processing, and real-time progress tracking. Everything is now mostly automated based on daily exports of Survey Solutoins data.

Vorteile: 1. Its free of cost.
2. It is intuitive and easy to learn and use.
3. It is constantly updated and improved. A new version is released on a monthly basis.
4. The support and development teams listen to the customer's needs and take action.
5. Very clean user interface at all levels of the software.
6. Very easy to implement on a large scale as compared to other survey software.
7. Comprehensive set of tools for every level of the survey.
8. Mostly great documentation of functionality and features.
9. A polished, robust, well thought-out product, which a team behind it that seems to really care about delivering the highest quality. Thank you, World Bank.

Nachteile: 1. No offline support for data-exchange as of yet. It would be extremely helpful in certain environments where there is no connectivity but there is a need for constant exchange. If this is made possible, we are likely to use Survey Solutions for the Belize 2020 Census.
2. Constant rearrangement/redesign of the supervisor and HQ components. We appreciate the improvements but it causes somewhat constant retraining of staff, or clearing up their confusions upon seeing a different layout.
3. The Interview review panel has one important shortcoming: It is almost impossible, under normal conditions, to distinguish between enabled and disabled questions. Disabled questions are just a tad more "faded", but every single user has had difficulties in making distinctions between enabled and disabled questions. In addition, the enabled filter only allows you to see the enabled questions as a chunk, and not navigate within sections, which would make review much easier.
4. Another wish would be to delete "disabled" answers that were accidentally enabled at some point, after questionnaire is marked as complete or synchronized.
5. We know the roster sizes are constrained by bulk and speed, but a roster size increase for nested rosters (say from 60 to 100) would be nice.
6. No ability to transfer an interviewer between teams, sometimes team composition changes.
7. There is still sometimes a lag upon enabling and disabling questions, especially if hidden.

Antwort des Softwareanbieters

von World Bank Group an 11.9.2017

Thank you for your thoughtful review!

Regarding point 3 among your Cons, you can hide disabled questions entirely by selecting "Hide if disabled" check box".

Regarding pont 6, it is now possible to transfer cases between interviewers.

  • Quelle des Nutzers 
  • Bewertet am 8.8.2017
Sylvestre Y.
Data Manager
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.2.2018

"I dropped all other CAPIs. I've already completed 16 surveys with Survey Solutions from 2015"

Kommentare: Survey solutions have allowed me to discover that a data collection can be done easily without being frowned upon, for me, it is the solution for the collection of data, it is the best.

Vorteile: - Easy to use by non-programmer; makes questionnaire design very simplified
- Data quality is guaranteed at each level of its workflow (from Designer to Interviewer);
- Makes dealing the complex roster very easy;
- Very convenience and user-friendly interface (designer and interviewer app);
- Offline data collection; it's very useful in most of African countries with internet issues
- Gives the HQ users control over the data collection process everywhere they are and with the browser of any device (smartphone, tablet etc')
- Data can be reviewed instantly after synchronization
- Reduces total cost of survey
- Excellent support from the Survey Solutions team

Nachteile: - No documentation in French for francophone countries
- It will be very helpful if the Supervisor can work offline like the Interviewer

  • Quelle des Nutzers 
  • Bewertet am 19.2.2018
Livia A.
Research Associate
Forschung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 24.7.2017

"Survey solutions is a user friendly easy to use platform to design surveys"

Kommentare: Coding the survey is easier and more intuitive. The tester is a great tool to speed up the process.

Vorteile: Easy to use (add sections, questions, validations), nice interface and each new feature is quite intuitive to pick up

Nachteile: Updates are too frequent and sometimes interfere with the data collection activities already in the field

  • Quelle des Nutzers 
  • Bewertet am 24.7.2017
Ciprian antoniade A.
Vice Rector
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.4.2018

"Very powerful platform for building and manage surveys. I have learned to use it in very short time."

Kommentare: Enhance the skills of design the surveys for official statistics.

Vorteile: I like because is easy to install, to configure and to admin. Also, is very easy to use it, in respect of build complex questionnaires. Collaborative work is very important nowadays and Survey Solutions allows this feature. For designing the questionnaires are not necessary high knowledge of programming or web design. Everything is possible just with the mouse and light keyboard intervention. The possibility of using API in monitoring and admin of the platform is an important step forward to automatization the processes. For complex conditional questions you can use C#, but the basic logical conditions are enough, in general. So, in one platform you will have the CAPI, CATI and CAWI of surveys. Using the GPS capabilities of mobile devices you can have the possibility of geocode the responses in a very easy and intuitive way. The reports tools are included, but most important is that you can create customized reports by using the paradata. Without modesty, I could say that the Survey Solutions platform will become the standard for high quality surveys in the coming years. Together with R and Python, Survey Solutions will increase the capabilities of National Statistics Offices to build "in house" very powerful surveys, with low costs and time bound.

Nachteile: It is to easy to use and the speed of developing new features is very high. The speed of maintaining the updates into the support materials should be the same.

  • Quelle des Nutzers 
  • Bewertet am 9.4.2018