Wer nutzt diese Software?
RepuGen serves medium to large healthcare organizations, medical groups, hospitals, urgent care centers across the United States. RepuGen also serves individual dental practices and dental groups.
Durchschnittliche Bewertung5 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2016
RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more.
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
- Social Media-Kennzahlen
- Social Media-Überwachung
- Überprüfung bewerten
Die hilfreichsten Reviews für RepuGen
Bewertet am 31.7.2017
A huge asset to my company.
Kommentare: I am able to hear from clients before we prompt them to review online, so I can weed out and address any dissatisfied clients.
Vorteile: What a great tool to manage the online reputation of my business. I love that Repugen is so easy to use and is a great way for me hear what my client's have to say, so that I can assure their satisfaction. The reporting tools Repugen offers really helps me make sense of review data.
Antwort des Softwareanbieters
von RepuGen an 9.8.2017
Thanks for the review! Glad to hear that you've had a positive experience.
Bewertet am 6.10.2016
Excellent service to boost online positive reviews by customers and head off negative ones
Kommentare: GMR Web Team's RepuGen is an elegant, closely monitored system that has worked well for our medical group to improve our online reputation and reviews. We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months. Customers (patients) receive a communication shortly after a visit, to quickly rate their experience; if positive (at a level you choose), they are thanked and asked to post a review, with easy to use links to various review sites (Yelp, etc.); if negative, a contact person in your organization is immediately notified, to allow prompt personal outreach that often heads off a negative review. RepuGen has both increased our positive reviews (many satisfied folks don't bother to post reviews), and reduced our negatives, boosting our overall rating dramatically, and GMR has been a very responsive, easy to work with company. Highest recommendation.
Antwort des Softwareanbieters
von RepuGen an 8.11.2016
Hi Dr. Kim,
Thank you for the kind review. It's been a joy helping you and your fellow doctors get consistent online reviews, and the results we've seen have been tremendous. I appreciate the recommendation as well, and look forward to your continued success from using RepuGen.
Ajay Prasad, CEO