Kuebix TMS

So easy to use!

Kommentare: I always knew what carriers I had the best rates with but with Kuebix I have found that some carriers have really good prices and or quicker service for certain lanes, being able to see that with one click and on one screen is really helpful and time saving.

Vorteile:

Love the software, all my carriers on one screen, the interface is very easy to use.

Nachteile:

I wish there was a way to go from a rate quote into a shipment without starting over.

I love Kuebix! It saves time, it's easy to use, and the free version does everything I need it to.

Vorteile:

I can compare rates across different carriers for the same shipment on one site, versus going to each carriers individual site and quoting the same shipment.

Nachteile:

Some pick up requests have to be scheduled through the carrier's site. Those shipments have to be manually removed from the Kuebix "Booked Not Picked Up" list. The disclaimer for some carriers regarding accessorial options should be visible without having to hover the mouse over "Disclaimer". There is no obvious way to delete Saved Shipments.

Great Product...poor customer service

Kommentare: Good software and can make companies doing small parcel or non-hazmat shipments more efficient. Not the greatest solution for hazmat, especially small parcel. Lots of work arounds and changes had to be made to even get most of our shipments to function and connect with Netsuite and Kuebix. Independently, it works pretty well. I will say again that the biggest frustration is their customer service and responses.

Vorteile:

It seems to be user-friendly for the most part. The ability to quickly set up shipments from Kuebix, track shipments, etc all seem fairly simple. Overall, it is a better way to manage shipments than the way we did in the past.

Nachteile:

We have had this live and connected to Netsuite for almost a year. We have yet to move out of integrations and into customer support. I have had various issues throughout the process and the customer support and response has been extremely poor. If I have an issue, there are several times where I needed to send multiple emails to even get a response back. They do not make communication and follow through a priority. I still have open issues that were either not resolved or they created work arounds. Overall, we like the software but not the overall way the project was implemented or followed through.

Great TMS

Kommentare: My experience is great. We are a small company and were using one of the paid versions and realized we weren't using any added features so we are now using the free version and it is still doing great.

Vorteile:

I like how easy it is to use. I have used other TMS systems and Kuebix is way better than all the others. I like how professional the labels and BOL look

Nachteile:

I wish it would keep track of the dimensions of everything I ship. My company ships a lot of overlength and when I share information with other carriers of previous shipments it only shows the cost, location, and the weight shipped

Kuebix has completely altered my position. I have more data to analyze then I could have imagined.

Kommentare: There are many benefits that this software has to offer. You have a ton of data to analyze. It saves me so much time being able to analyze multiple carriers all on the same viewing page. I would spend a significant amount of my day quoting multiple carriers for different lanes. I now input the shipment information into Kuebix and I have every carriers rates at my finger tips!

Vorteile:

I love the fact that it creates the bill of lading, provides the quote, and schedules the pickup all on the same platform. It's time saving, value adding, and very beneficial to my everyday shipping requirements.

Nachteile:

The thing that I like least about the software is the inability to receive tracking information when a shipment is coming inbound.