Was ist ShipMonk?

Mit der Lösung für die Auftragsabwicklung und das Inventarmanagement mit mehreren Kanälen können sich Unternehmen auf skalierbares Wachstum konzentrieren.

Du konzentrierst dich auf das Marketing und den Verkauf deiner Produkte, das Programm kümmert sich um den Rest. Durch die nutzerdefinierten API-Integrationen wird die Software direkt mit deinem Online-Warenkorb synchronisiert, um Bestellungen automatisch zu importieren. Von dort wird jede Bestellung ohne Verzögerung abgeholt, verpackt und versendet. Das Beste ist, dass der Prozess anpassbar und vollständig skalierbar ist.

Wer verwendet ShipMonk?

Start-ups und E-Commerce-Unternehmen (B2C und B2B), Abo-Box-Unternehmen und Crowdfunding-Kampagnen

Wo kann ShipMonk bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • ShipMonk
  • 2014 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • ShipMonk
  • 2014 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Kosten ähnlicher Produkte wie ShipMonk vergleichen

ShipMonk

Nicht verfügbar
Kostenlose Version
Gratis Testen
N/A
Kostenlose Version
Gratis Testen
1.850,00 $/Monat
Kostenlose Version
Gratis Testen
30,00 $/Monat
Kostenlose Version
Gratis Testen

ShipMonk Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Auftragsabwicklung
  • Auftragserfassung
  • Auftragsmanagement
  • Auftragsverfolgung
  • Barcode / RFID
  • Berichterstattung / Analyse
  • Bestandskontrolle
  • Bestandsoptimierung
  • Bestückung
  • Import- / Export-Management
  • Inventarverwaltung
  • Kontakt-Datenbank
  • Lagerhaus-Management
  • Lieferanten-Management
  • Lieferpreisberechnung
  • Produktkennzeichnung
  • Prognose
  • Retourenmanagement
  • Sendungsverfolgung
  • Suchen / filtern
  • Transportmanagement
  • Versand-Management

Alternativen für ShipMonk

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Solid Commerce bietet eine zentrale Plattform, mit der mittelständische Handelsunternehmen ihr Inventar auf mehreren Online-Verkaufskanälen verwalten können.
Lässt sich in alle wichtigen E-Commerce-Plattformen integrieren und ermöglicht Bestandsverwaltung, Auftragsabwicklung sowie Rechnungsstellung und Support in Echtzeit. Erfahre mehr über Shipfusion
BeOne ist die cloudbasierte Software von Nova Systems für Logistik, Versand, Transport und Zoll.
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Customized e-commerce management across 30+ channels. Seamless integration of your orders, invoicing, shipping and inventory
End-to-end supply chain management platform combining domain expertise with A.I & M.L for intelligent SC planning and execution.
ERP-Software für mittelständische Unternehmen: bis zu 50 Anwender, schnell einsatzbereit, einfach erweiterbar, Miet- oder Kaufversion
NetSuite ist Cloud-ERP, das dir die Transparenz und Kontrolle bietet, die du benötigst, um intelligente Entscheidungen zu treffen und zu wachsen. Erfahre mehr über NetSuite

Bewertungen über ShipMonk

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
4,4
Kundenservice
4,1
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
68%
4
9%
3
5%
2
3%
1
14%
Corey
Corey
Product Manager in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

5,0 vor 4 Jahren

Vorteile:

I used ShipMonk to help jumpstart a small business. Their team was super helpful in getting me up and running, and things were pretty seamless. They also gave me plenty of advice (for free) around marketing, operations, and ways to possibly expand into new markets. I found their pricing pretty reasonable, too. All in all I'd recommend them.

Nachteile:

Their billing platform is somewhat immature, but they've been making improvements to it over the last year or so.

Mikel
Mikel
Founder, CEO. in Spanien
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Affordable but high quality fulfillment service

4,0 vor 4 Jahren

Kommentare: All in all, very satisfied with their service and the timely delivery of the orders to my customers.

Vorteile:

We've been using Shipmonk (and their associated Shopify app) for more than a year now. The onboarding process is fairly easy and they help you connect your store to their fulfillment center, and map the SKUs to their internal inventory codes. You can also do it yourself manually if you create product bundles, for instance, or they will do it for you if you have a lot of them, just by sending them a CSV. From that moment on, Shipmonk automatically captures the orders from Shopify, processes them, and then inserts the tracking number once the order has been fulfilled. So all in all, it is a very straightforward process and the only work you need to do is check their interface daily to verify no orders are "stuck" because the buyer entered an incorret address, or you have run out of stock of any item (which you shouldn't, as they provide a forecast on how many days of inventory you have left at the current sales rate.

Nachteile:

Some occasional mistakes in the billing, especially at a time when a carrier reused tracking codes and we were charged for packages that were not ours, or in the beginning when they applied international shipping rates slighlty different to those agreed upon, but both were corrected quickly. Just be on top of the billing reports (that are fairly detailed, which honors them).

Tim
CEO in USA
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Make sure you have a good happiness engineer!

5,0 letzten Monat Neu

Kommentare: Positive experience, it does what it's supposed to do.

Vorteile:

Working with [SENSITIVE CONTENT] has been the highlight of using Shipmonk. He's the best happiness engineer that I've worked with and has been extremely helpful when it comes to resolving issues.

Nachteile:

If you're stuck with a bad happiness engineer everything takes forever to accomplish.

Katie
Owner in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Shipmonk put my small nonproft out of business

1,0 letzten Monat Neu

Kommentare: Then the problems started. Products that arrived were not showing up in my inventory. The June 1st ship deadline passed with one of the items; my branded boxes being "lost". The tracking info shows that these boxes arrived at Shipmonk May 6th but were not "found" until over a month later. I have angry subscribers and my boxes have missed both the June and July ship dates. Still no idea when they will be shipped. The current shippings rates I’ve been quoted are nearly triple what [SENSITIVE CONTENT] quoted me. This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk. The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping notifications to the customers so I imagine I will be doing this by hand. Horrible experience, I have warned two colleagues in the subscription box industry to stay away from Shipmonk when they asked me my experience.

Vorteile:

the only good part of the experience was the friendliness of the happiness engineer. He tried his hardest but the company is dishonest and has destroyed my business.

Nachteile:

I'm copying and pasting the Shipmonk values from their website: Our Values We help companies STRESS LESS and GROW MORE We are TRANSPARENT We prioritize GROWTH We are SERVICE ORIENTED We champion NEW TECHNOLOGY We PROMOTE DIVERSITY We are MULTINATIONAL We are YOUR PARTNER THROUGH THICK AND THIN We GET SH*T DONE As it is, the amount of time, and Stress I have spent over the last 3 months just to get a shipment of 110 boxes packed and prepared for shipping greatly outweighs the time I would have spent doing it myself. There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the Services I signed up for, whatever New Technology you're using, it's not working, I don't care about the gender or color or Diversity of the people I'm working with, I care about the results, Shipmonk has been an absolute disaster for my business, not a Partner and Shit is Not Getting Done. [SENSITIVE CONTENT] was the salesperson I spoke to about signing up. I began speaking with her in February about having Shipmonk take over my Cratejoy-hosted subscription box. I was told this would not be a problem and was quoted shipping rates that were comparable to to the ones I was already having. I thought this was going to be great and that it would streamline the shipping of my 501 (c) (3) nonprofit subscription box. All of my products arrived at Shipmonk in Pennsylvania at least 10 days before the shipment was supposed to go out: June 1st.

Antwort von ShipMonk

letzten Monat

Hi Katie, We're sorry to hear that your experience with us has been less than perfect. Here at ShipMonk, we aim to give all of our valued merchants, like yourself, world-class service. We would love to speak more regarding your issues. You review has been passed along to our Customer Experience team. We hope to hear from you soon. Thank you for being a valued merchant.

Katya
Inventory Coordinator in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Snow Teeth Whitening

5,0 letzten Monat Neu

Kommentare: Shipmonk has been a great tool to have, especially when looking at inventory levels.

Vorteile:

We get great use out of the "stock out days" metric, it allows us to plan for future inventory shipments to that warehouse.

Nachteile:

The template for the ASN label is awesome because it allows for the warehouse receiving to know what is the quantities in the shipper box, however it would be nice if Shipmonk had a more efficient way of inputting that information instead of having team members hand write or edit an ASN slip per shipper box. Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse.