Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist ShipMonk?

Mit der Lösung für die Auftragsabwicklung und das Inventarmanagement mit mehreren Kanälen können sich Unternehmen auf skalierbares Wachstum konzentrieren.

Du konzentrierst dich auf das Marketing und den Verkauf deiner Produkte, das Programm kümmert sich um den Rest. Durch die nutzerdefinierten API-Integrationen wird die Software direkt mit deinem Online-Warenkorb synchronisiert, um Bestellungen automatisch zu importieren. Von dort wird jede Bestellung ohne Verzögerung abgeholt, verpackt und versendet. Das Beste ist, dass der Prozess anpassbar und vollständig skalierbar ist.

Wer verwendet ShipMonk?

Start-ups und E-Commerce-Unternehmen (B2C und B2B), Abo-Box-Unternehmen und Crowdfunding-Kampagnen

ShipMonk Software - 1
ShipMonk Software - 2
ShipMonk Software - 3

Du bist nicht sicher, ob ShipMonk das Richtige ist? Mit einer beliebten Alternative vergleichen

ShipMonk

ShipMonk

4,1 (132)
2,00 $
Monat
Kostenlose Version
Kostenlose Testversion
88
20
4,3 (132)
4,0 (132)
4,0 (132)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
47
14
4,0 (53)
4,0 (53)
3,8 (53)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ShipMonk

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
4,3
Kundenservice
4,0
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
66%
4
9%
3
7%
2
3%
1
15%
Jack
Jack
Co-CEO in USA
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Jambys - They have been great to us

5,0 vor 2 Jahren

Kommentare: Great experience

Vorteile:

Great UX/UI. The team is great and it updates really quickly.

Nachteile:

We haven't had much issues. They allow us to import alot instead of manually doing it.

Antwort von ShipMonk

vor 3 Wochen

Dear Jack,  Thank you for submitting this review of your experience with our 3PL. We're glad to hear that our team has been attentive to you, and that you are satisfied with the UX/UI. Please let us know if there is ever anything more we can do to set up Jambys for success, and thank you for being a valued ShipMonk client.

David
Director of Operations in USA
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

2+ Years and Going Strong

5,0 vor 4 Jahren

Kommentare: They've been extremely flexible in helping my business grow and willing to follow my custom guidelines for packaging orders.

Vorteile:

Software - I'm able to manage inventory and orders in one easy to use platform. They are constantly launching new features that have been a no brainer for my business.

Nachteile:

I would like to see an integration with Zapier. They informed me it will be launching in Q2 so I'm eager for that.

Suzan
CEO in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Do Not Recommend - Avoid

1,0 vor 2 Jahren

Kommentare: When it comes to sales, they are very attentive. But the past 6 months have been terrible. Mispicks that are leading to a 60% order accuracy. Issues with receiving in inventory correctly - combining skus that require the 'special projects' team to fix. Misplaced inventory. Delays in shipping large order - 14-21 days at times. The list goes on. To top it off, they're charging for their mistakes and for them to correct the mistake. They're such a headache and I cannot recommend them to anyone. They don't care about small businesses. There are a few good people on the team (happiness engineers), but they have to fight an uphill battle to fully take care of their customers. Do not go with them - they will negatively impact your bottom line. They have a lot of hidden fees and charge you for their mistakes.

Vorteile:

They have an inventory system that allows you to see inventory in each warehouse.

Nachteile:

It's basic functionality makes it hard to find meaningful insights related to inventory. This platform is good for only two things: fulfilling orders and storing inventory.

Antwort von ShipMonk

vor 2 Jahren

Hi Suzan, We're sorry to hear that your experience with us has been less than perfect. Here at ShipMonk, we aim to give all of our valued merchants, like yourself, world-class service. We would love to speak more regarding your issues. You review has been passed along to our Customer Experience team. We hope to hear from you soon. Thank you for being a valued merchant.

Richard
President in USA
Konsumgüter, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Made to feel you are their only client

5,0 vor 4 Monaten

Vorteile:

I couldn't be happier with ShipMonk. Being a new startup with zero knowledge about integrating my on-line store, relaxedtravelers.com, with a fulfillment house, the folks at ShipMonk really made me feel like I was their only client. My on-boarding specialist, [sensitive content hidden], was a study in patience, answering my questions quickly, and in detail. And, when I didn't get it, repeating the instructions again . . . and again . . . and again. She even took the time to do a Zoom meeting with me to put the final touches on my account.

Nachteile:

I really can't think of any "cons." Connecting an on-line store with a fulfillment house calls for a very precise set of integration rules that have to be met. If you have a warehouse the size of a football field, filled with thousands of products, you had better know precisely what each product is and precisely where it is. It was a real learning process for me to come to grips with this, but fortunately the folks at ShipMonk helped me understand this and put every bit of information in the right place and in the right order.

Antwort von ShipMonk

vor 3 Wochen

Dear Richard, Thank you for this review! We are so glad that your journey with ShipMonk and our Client Experience specialists has been phenomenal. We'll be sure to share this feedback with the team. Please let us know if there is ever anything else we can do to set up Relaxed Travelers for success, and thank you for being a valued ShipMonk client.

Michael
Senior Operations Coordinator in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

ShipMonk Review

5,0 vor 5 Jahren

Kommentare: We rarely run into any issues with ShipMonk system itself; aside from a few bugs here and there. If anything does occur, our Happiness Engineer hops on it right away. I would like to commend [SENSITIVE CONTENT HIDDEN] for being the best Happiness Engineer we could hope for! He is very responsive, and always helps as best he can.

Vorteile:

Very intuitive. The approximate Stockout Days is extremely useful & quite accurate. Creating Orders through ShipMonk is very easy to understand, and provides accurate tracking. It is a simple process for creating new items.

Nachteile:

I have no complaints with the ShipMonk system. If I were to make a suggestion, it would be great if we could identify the approximate transit time for an order based on the location it is shipping to. I find the shipping options listed are broad & not too useful. We have inserts that are automatically included in our orders. Sometimes, we do a bulk upload shipments for our investors & the inserts are automatically added. But we do not want inserts on these orders. So we have to manually remove them, which is time consuming. A method to remove a SKU in bulk from orders would be a great tool that would save us time. But those scenarios are rare.