CallPage

Boosted our lead generation campaigns.

Kommentare: We've been using CallPage for over six months now. It seamlessly integrates with our other tools, making customer relationships much easier. We've also noticed an uptick in scheduled meetings outside of our working hours, thanks to the 'schedule a call' and 'leave a message' options. It ensures we never miss out on potential leads, even when we're not in the office. CallPage is an all-in-one lead capture solution that has considerably simplified our sales process.

Vorteile:

The 28-second instant callback feature is nothing short of magic. It's super convenient for website visitors and has increased our lead capture rates significantly. The tool is also highly customizable, allowing us to tailor the pop-up widget to match our brand perfectly. The analytics feature deserves a special mention. It's incredibly insightful and helps us track the performance of our sales reps and tweak our strategies in real time.

Nachteile:

It would be great if they offered more advanced targeting options for the widget, but the current options still work well.

Essential for our lead generation

Vorteile:

CallPage is very easy to set up, and it is essential for us, as it increases the reachability of our prospects. Even though the leads generated through CallPage are our least qualified - we just have the phone number, and no interest, industry, company size etc. - they convert very well, because of the very low barrier for the user.

Nachteile:

We tried to create leads in Salesforce, but that did not work for us, as it was challenging in terms if duplicate checks, and in the end, the agent workload was the same, as when just creating leads manually. This is not ideal in regards to tracking within Salesforce, though.The interface, though functional, can seem a bit clunky at times.

In Betracht gezogene Alternativen: Salesforce Service Cloud und Aircall

Gründe für den Wechsel zu CallPage: Competitive pricing, easy to test and implement.

CallPage - Pfft

Kommentare: Overall disappointing experience and the founders lost sight of their customer base and USP

Vorteile:

Very affordable and compelling product offering

Nachteile:

Started out strong, the n slowly reduced support then services without notice. And now it does not even reflect the product I paid for

A very useful tool

Vorteile:

The possibility to book a call, very useful for customers who tries to call the company outside the operating hours.

Nachteile:

The messaging section is poor. In the settings there should be the possibility to select a drop-down list with the objects of the request and forward to the right owner the message.

Good, but expensive

Kommentare: Good

Vorteile:

Was working fine, so cannot complain to be honest

Nachteile:

Pricey - found cheaper tools delivering the same

CallPage is amazing software for lead generation & inbound phone calls generation from www

Kommentare: Its really easy to use!!!

Vorteile:

Very good & helpful support team on the phone & chat. Good reports from the panel ROI from implementation for marketing & sales team Easy to use UX of the widget configuration, Easy to use integrations with Facebook Ads & Google Analytics.

Nachteile:

Sometimes it's hard to find some functions of number configuration & team configuration in the CallPage dashboard, but as I wrote previously the support team is really was helpful for me. Also, I must admit that there are to much orange color in UX

In Betracht gezogene Alternativen: LiveCall, LiveChat und Intercom

Gründe für den Wechsel zu CallPage: CallPage has much more functionality than LiveCall, also CallPage helps to generate phone calls from leads, not chats. It was very important for us

great value!

Vorteile:

it works flawlessly, all the features and recordings

Nachteile:

the dashboard in the backend is a bit complicated

Great product to increase customer satisfaction

Kommentare: I really like that CallPage is really easy to use and have a lot of different features that can really help with customer support

Vorteile:

have integrated CallPage into our system to provide better communication between our clients and us. By adding a widget to our contact page, we have empowered our customers to resolve their issues within minutes, if not seconds. We noticed that our users prefer the convenience of a callback option over traditional chat-based support on our website. This efficient solution has greatly improved our response time and customer satisfaction.

Nachteile:

As I am not technical person I thought it would be hard to install widget, but they have step-by-step guides on how to install on different platforms. I managed to install from the first try

A convenient way for website visitors to get in touch with us

Vorteile:

CallPage's callback feature provides a seamless and convenient way for our website visitors to get in touch with us. It shows that we value their time and want to provide the best experience possible. The pricing plans are affordable. CallPage is a great tool that helps us gain more customers.

Nachteile:

An admin panel could be a bit more modern.

Great for improving lead response times

Vorteile:

CallPage's callback feature is a game-changer for us. It has helped us respond to leads faster, which has led to more sales. With this feature, we can connect with potential customers right away, without any delays. It's like having a direct line to them. This instant connection makes it easier for us to address their questions and concerns, and it builds trust with them. As a result, we have seen an increase in the number of leads turning into happy customers. CallPage's callback feature has made our sales process smoother and more efficient, and our customers are happier because of it.

Nachteile:

It would be helpful if they offered more advanced A/B testing features, but the current options still work well.

Great way to generate more high-quality leads

Vorteile:

CallPage proves to be an excellent lead-generation tool for our company. One aspect that really stands out is that it generates high-quality leads, with some even converting into customers on the very same day. This immediate impact on lead generation and conversion makes CallPage a valuable asset for our business.

Nachteile:

It does not have all the integrations that we prefer it would have and you are quite limited in terms of features. We also have every now and then bugs that are out of control, but the Callpage support team is always happy to help sort them. I would say that Callpage is perfect for start-ups and a bit more challenging for larger businesses, but we still think it's a great tool.

Easy to integrate with our website

Kommentare: By providing businesses with a user-friendly interface and easy-to-use tools, CallPage helps them save time and resources and focus on other important aspects of their business.

Vorteile:

We were able to integrate CallPage with our website in a matter of minutes. The setup was straightforward, and the widget looks great on our site.

Nachteile:

We had some issues with lead routing, but the customer support team helped us in a few minutes

A great solution to get in touch with website visitors

Vorteile:

CallPage has proven to be a multifunctional tool. Thanks to the CallPage, we managed to decrease lead response time and increase sales opportunities.

By implementing CallPage on our technical support page, we have experienced a significant improvement in our ability to address customer inquiries promptly. This has led to heightened customer satisfaction and a stronger brand reputation.

Nachteile:

There were no problems with the tool.
 Provided value exceeds the price

good but need some polish

Vorteile:

Simply to implement, easy to use, responsive support

Nachteile:

lack of advanced visual customization...

Easy-to-use tool for capturing leads

Kommentare: Great tool, especially if you don't have loads of money to spend on bigger-name alternatives. There's also a friendly team behind the product, which also means a lot when you have an issue or a question.

Vorteile:

The CallPage widget is easy to set up and customize. It has helped us capture more leads and increase our sales.

Nachteile:

The initial setup can be a bit overwhelming, but their documentation and support resources are helpful. I'm not familiar with coding, but it was still a quick and relatively painless process.

Better client service

Kommentare: Our overall client service improved after implementing the widget. Sales reps receive positive opinions from clients really often.

Vorteile:

The best part was hearing from the customers that they love our new feature. In the beginning, they didn’t believe a callback would have taken us only 28 seconds!

Nachteile:

I’m generally happy with this tool. Highly recommend.

Increase Phone Call Conversions On Your Website

Kommentare: Increased phone call conversions for my business since using CallPage

Vorteile:

I installed CallPage on one of my sites 3 months ago and it has increased call conversions by 65% since I started using it. It prompts people to request a call back and then rings the website owner and initiates a call with the visitor. It seems to work better than just offering a phone number and CTA to call you.

Nachteile:

Sometimes the call initiation can be awkward. many times, the website visitor starts talking before the call is connected due to the prompts used when connecting the call, can lead to confusion.

Great software to audit calls

Kommentare: Fast and efficient, met all our expectations!

Vorteile:

It was so easy to integrate CallPage it into the CRM we use. I find notifications really useful, don’t need to remember to check no my reps, all important info is sent to my email. Call recording helps me to audit inbound calls.

Nachteile:

It’s a bit pricey but I hope the whole team works hard to improve the tool.

Lead generation booster

Kommentare: Before the implementation of CallPage, we had some problem with clients visiting the website and leaving it without any interaction. Now the widget makes them stay and encourages them to contact us.

Vorteile:

Personalization of the widget is really useful. Thanks to that the widget looks like an integral part of our website and potential customers are willing to use it, so we generate more leads.

Nachteile:

Maybe the client support could be a bit quicker.

CallPage makes it easy to talk to website visitors

Kommentare: CallPage was super easy to set up, and within 10 minutes I had a shiny new widget on my site that makes it easy for visitors to reach out and talk to a human (me) instead of making them jump through hoops with chat support or submitting tickets - which leads to more clients and sales.

Vorteile:

I love the beautiful CallPage widget on my site - visitors can click and be connected with me in under 30 seconds.

Nachteile:

The plans are a bit limited (volume-wise) for the price, but the calls that it passes through more than make up for the costs as each call is a potential new client.

The best way for our customers to call us

Kommentare: I wish their price was lower, but it’s still fair.

Vorteile:

Scoring rules are really useful. Since we set them up with a little help from CallPage’s support, our lead generation improved and our potential clients are happy they can reach us easily

Nachteile:

My sales team agreed it's the best solution for them, they see clear benefits after

Takes your business to the next level

Vorteile:

The CallPage App is giving you the chance to make each one of your website guests to a customer. The guests can easily contact you by phone and then, during a call conversation you make them customers. You can also make promotions with a CallPage link and get calls instantly. Super App! Will definitely recommend on!

Nachteile:

The Widgets' editing not friendly enough. It's not easy to find and edit the sections of the widgets.

Outstanding results

Kommentare: Our company has been using this tool for a long time and we get all the results we expected.

Vorteile:

Like the option of notifications. Managers and/or consultants get an email every time a potential customers calls. No more missed calls and unhappy clients. Managers can provide feedback to reps on their performance.

Nachteile:

I'd like to see the dashboard become a bit more user-friendly. Apart from that - nothing to complain about, well maybe a support working hours could be longer ;)

An Okay-ish Product

Kommentare: I left it on my website for potential customers to call me but later found out that not many who are comfortable with this. I think people are preferring live chat instead.

Vorteile:

- I can collect local customer phone numbers and call them back so not to missing out on potential leads. - convenience for elder customers who are old school and prefer phone call rather than email. And those who are less techie. - integration with Zapier which is the glue of the internet and the gateway to a vast collection of apps.

Nachteile:

- they make it hard for you to change your email address. You need to reach out to them to do it. - they reduce the amount of countries they serve. Only a selected few countries can use this. - customer support is okay-ish but not amazing.

Helpful to get more inbound calls from your site

Kommentare: Have used it for myself and for client’s websites. Have been happy with their customer support and ease of use.

Vorteile:

Love the customization features. You can schedule your team, forward calls based on time, and really make the tool work for your time and team’s schedule.

Nachteile:

Wish they’d add more functionality. Besides calls maybe, WhatsApp, Skype, FaceTime and other communication types of possible.