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Salesforce Field Service
Was ist Salesforce Field Service?
Mit der Dispatcher Console kann sichergestellt werden, dass der richtige Job jedes Mal dem richtigen mobilen Mitarbeiter zugewiesen und weitergeleitet wird. Sieh dir sofort die Warnungen zu Aufmerksamkeit erforderlichen Problemen an und ergreife Maßnahmen. Plane Massenaufträge mit nur einem Klick und verfolge und überwache die Servicebereitstellung in Echtzeit. Du kannst Servicetermine sofort über die Lightning Console buchen. Steigere die Produktivität deiner Mitarbeiter, indem du dem richtigen Techniker automatisch Termine anhand von Zeit, Fähigkeiten, Standort und Geschäftsregeln zuweist.
Wer verwendet Salesforce Field Service?
Unternehmen, die eine Service-as-a-Software-Lösung für Außendienstleistungen benötigen
Du bist nicht sicher, ob Salesforce Field Service das Richtige ist?
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Salesforce Field Service
Weitere gute Alternativen zu Salesforce Field Service
Bewertungen über Salesforce Field Service
Salesforce is Winning!
Kommentare: Field Service Lighting is by far a great product! It keeps all my files separate and organized! I love it!
Vorteile:
I absolutely love Salesforce! Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Nachteile:
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Great Field Service Product with a lot of depth
Kommentare: We have a large field presence and FSL is vital to our business in scheduling and collecting info from the field
Vorteile:
I self-implemented so the ability to quickly extend the package with flows was great
Nachteile:
It took Salesforce awhile after acquisition to turn this into a real product, but it is rather impressive now
In Betracht gezogene Alternativen:
BEWARE, This is not a stand alone product, it was developed to enhance Salesforce
Kommentare: IT DOESN'T WORK . After countless meetings with Salesforce and the implementation team, they have admitted that it does not work as we were promised it would. But, they have an iron clad contract that does state that it doesn't matter if it works or not, you must pay. We have now been sent to collections. Their best offer for resolving the problem, was to offer us "Premier Service", which means someone will call you back with in an hour. Since regular service means they never call back, it might be worth something, but not for a program that doesn't work
Vorteile:
The sales and marketing team promised that this software would solve all of our issues and problems.
Nachteile:
We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product. It is so complicated, the interface programmers have never been able to create and dispatch a work order using this product.
SF Field Service use
Kommentare: Positive thus far. Needs more customization but positive
Vorteile:
Platform to support our team interactively
Nachteile:
Presentation could be better on the gantt
One-Step solution
Kommentare: Perfect app for a sales team to store data , follow-up , manage and save time. self enhance and used to increase statistics of management and the best thing is it is cost effective as if we want to run our own software, we need to focus on many things like infrastructure, software developer team and a separate wing for the team to handle the software and security issues. This is the one step solution for all the problems for any kind of organization. I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also
Vorteile:
I like many features in this app. 1. The first thing I want to address here is about its security. This app carries customer data base which is confidential and we can trust this app very much. 2. We can follow-up very efficiently. Set up reminders and even we can send quotations, we can manage every activity in this app 3. Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
Nachteile:
To me this is the perfect app and I don't have any complaints regarding this app .
