SmartrMail

Kommentare: I use this software for e-commerce marketing emails. I use it to follow up after sales and for sales and marketing to bring customers back.

Vorteile: I like that it populates product images from my website, even with manual send method. It also generates emails associated with customer interests. Customer support is very good.

Nachteile: There wasn’t really anything I didn’t like about this software except a glitch or two when sending mail manually.

Kommentare: Our overall experience has been great. We have better insight as to who is viewing our emails, the links they click on from our email to access our website and the sales we generate from the emails we send out.

Vorteile: Very easy to use. I am able to create newsletters within 10 minutes (compared to approx. 45 mins on the previous software we used).
The reports provide good insight as to how successful each marketing campaign has been.

Nachteile: The cost can be prohibitive for small businesses but it is still cheaper than some of the competitors.

Kommentare: SmartrMail was a good choice for me when I needed to leave MailChimp for cost reasons. I eventually replaced SmartrMail with a different email program that had more options, but I'd still recommend it for people who simply need an email program to quickly draft emails using photos and descriptions from your Shopify website.

Vorteile: SmartrMail is very easy to use if you don't want a lot of customization and don't plan to segment your email list. It's also a whole lot cheaper than MailChimp and some other companies. And on Shopify it automatically pulls in photos and product descriptions, making it a snap to create emails.

Nachteile: I had repeated trouble properly segmenting my email list. It didn't seem to accurately categorize email addresses by date of signing up, and that was problematic when I wanted to send emails to recent customers. I also had trouble with customizing the templates.

Kommentare: We are able to stay in contact with customers through email and have created some beautiful campaigns which SmartrMail has helped us send. The customer service is always helpful and if you have any hiccups or challenges, they will help you through to find a solution.

Vorteile: Designing our own emails in InDesign, it is easy to then import GIFs and images into the emails for our weekly newsletter. For weekly emails, the system is intuitive and easy to use.
With the assistance of the team from Smartrmail, we've been able to create a range of automated campaigns to target customers and upsell other products.
The customer service team is great and reply to help requests very promptly.

Nachteile: Setting up automated campaigns and creating audiences with certain rules can be rather complex and easy to make errors, so it is essential you work with the Smartrmail team on this.

Kommentare: Overall Smartrmail is nothing short of sensational. It immediately started working within minutes of set up.

Vorteile: For those working on a Neto platform this is for you.

Nachteile: No set-up wizard to walk you through. Would be great if it had a step by step set up wizard to guide you through the first time.