SmartrMail

Kommentare: Overall Smartrmail is nothing short of sensational. It immediately started working within minutes of set up.

Vorteile: For those working on a Neto platform this is for you.

Nachteile: No set-up wizard to walk you through. Would be great if it had a step by step set up wizard to guide you through the first time.

Kommentare: We are able to stay in contact with customers through email and have created some beautiful campaigns which SmartrMail has helped us send. The customer service is always helpful and if you have any hiccups or challenges, they will help you through to find a solution.

Vorteile: Designing our own emails in InDesign, it is easy to then import GIFs and images into the emails for our weekly newsletter. For weekly emails, the system is intuitive and easy to use.
With the assistance of the team from Smartrmail, we've been able to create a range of automated campaigns to target customers and upsell other products.
The customer service team is great and reply to help requests very promptly.

Nachteile: Setting up automated campaigns and creating audiences with certain rules can be rather complex and easy to make errors, so it is essential you work with the Smartrmail team on this.

Kommentare: Overall we have been making a very good return while using only the most basic features like abandon cart, auto product recommendations, manual sales campaigns and thank you emails.

Vorteile: The auto product recommendations a super simple and have been really effective at generating consistent revenue.

Nachteile: I would like the ability to upload custom fonts and create product review follow ups.

Kommentare: Our delivery rate to our customers inbox is up, our bounce rate is down and our overall stats look much heathier than 6 months ago.

Vorteile: Love, Love & Love the amazing customer service! Rep and his team never stop impressing me with their fantastic help and suggestions. Easy to use. Hasn't failed us yet. Clean and crisp presentation.

Nachteile: Looking forward to updates to customize funtions in the design template.

Kommentare: 1. Saves time
2. Emails look professional
3. Automation helps you focus on other parts of business

Vorteile: SmartrMail is so easy to use - no experience or training necessary. Plus integration with our website makes it easy to add products including products descriptions, price images etc. What used to take me an hour to do using other mail service platforms, it takes about 15 minutes now. Smartrmail saves a lot of time and emails just look so much better and professional. Couldn't go back to anything else now. Plus customer support is just exceptional - if you have any questions or need suggestions. 10/10 for software and support.

Nachteile: There is nothing that I don't like. This is a complete package.