Wer nutzt diese Software?
Our target market is senior care communities in North America that would like an all-in-one digital solution to problems related to communication, efficiency, client satisfaction and more.
Durchschnittliche Bewertung17 Bewertungen
- Gesamt 4.4 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.4 / 5
- Preis-Leistungs-Verhältnis 4.4 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2008
The premier platform for resident engagement and family satisfaction. Our all-encompassing platform was built on the premise that everyone deserves to be connected. Streamline Operations. Promote Communication. Increase Satisfaction. A powerful, but incredibly easy-to-use system with a Content Management Centre, Resident and Family Member Portal, Learning Centre, Service Request Manager and much more.
- Abrechnung & Rechnungsstellung
- Lebensmittel- / Ernährungs-Management
- Marketing- / Lead-Management
Die hilfreichsten Reviews für InTouchLink
Bewertet am 1.2.2017
Tendercare Living Centre
Kommentare: Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, displaying activities of the day, menus, weather, important messages, birthdays and more - all that the residents, families, visitors and staff can see in real time, in English AND in Chinese. We have received great feedback from residents who love to see their pictures pass by on the screens and residents who are made to feel extra special as a "Happy Birthday" wish appears on their special day. We are hoping, in the near future, to roll out the feature where families will have access to log in from their own personal devices to see what is happening in and around our home!
Vorteile: It is easy to update. It displays nicely and InTouch Link is so open to suggestions that we make and they make adjustments accordingly
Nachteile: Because we have to do everything in two different languages, it is a bit more time consuming at the end when it is time to print as we have to make adjustments for things to appear the way we would like them to. Also the fact that we can not edit directly on the Activity Calendars and have to keep going back and forth to make the adjustments. When we want to send calendars via email, we have to put them in a different format so that families can open them. I'm sure once families have access to the program, this problem will be eliminated.
Bewertet am 28.1.2017
A great addition to the lifestyle and services we offer here!
Kommentare: Our in-house TV channel generated through InTouchLink is a great addition to the lifestyle and services we offer here at Hollandview Trail Retirement Residence. Our residents check our channel regularly to see what is on the menu for lunch and dinner in the dining rooms, what fun programs and events are coming up and to see the exciting bus trips that are happening this week, plus so much more!
Vorteile: Brings such value to our lifestyle enabling us to highlight and showcase everything that goes on here in our residence right up to the residents' suite televisions. Gives them access to up-to-date information. It's a great marketing tool when we are on tours with potential residents and their families as well. Is also a great platform to teach seniors how to use and navigate the computer and internet.
Bewertet am 24.1.2017
InTouch Link review
Kommentare: InTouch has been a great addition to communication with our residents in our Assisted Living! Before meals and throughout the day, residents gather in the common area to listen to music of their generation and read the TV! Anytime I have contacted InTouch, the staff has been courteous and shown excellent customer service!
Vorteile: ease of use and availability of a plethora of programs
Nachteile: occasional issue with restarting program or music
Bewertet am 24.1.2017
User friendly and easily adaptable
Kommentare: This software has been easy to use with little to no support required. If you are in need of help, they are a phone call away. Generally you get a service representative on the line or they call you within 24 hours. They are advanced in their thinking and have shown this in their product. There is always a way to adapt the program for individual use. If they do not have an answer right away, they research and get back to you within a timely manner.
Vorteile: It covers all the bases.
Nachteile: Font size and screen display is not great for lengthy messages or small TV's.
Bewertet am 2.11.2017
Easy and practical
Kommentare: Customer information delivered in a nice set up
Vorteile: Ease of use- its easy to teach and maintain, and customer support is nearly always available by email and quick to assist
Nachteile: Our equipment is getting old and showing some technical difficulties at times-the set up of the equipment can be difficult to access.