IT Management Platform
von Continuum4.8 / 5 21 Bewertungen
Wer nutzt diese Software?
IT Service Providers who proactively manage IT resources for SMB clients on a remote basis.
Durchschnittliche Bewertung21 Bewertungen
- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.6 / 5
- Kundenservice 4.8 / 5
- Funktionen 4.6 / 5
- Preis-Leistungs-Verhältnis 4.7 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2011
Über IT Management Platform
Continuum's IT (RMM) Platform is made for MSPs to increase their profitability. An end-to-end remote monitoring and management platform built on an intelligent alerting engine and FULLY integrated with a 650-tech NOC services team which dramatically improves your ability to scale your business, increases your operational efficiencies and reduce overhead needed to provide 24x7 monitoring, troubleshooting and maintenance for their clients desktops, servers, mobile devices and endpoints.
IT Management Platform Funktionen
- Compliance Management
- Überwachung der Benutzeraktivität
- Self-Service Portal
- Abrechnung & Rechnungsstellung
- Backup und Recovery
Die hilfreichsten Reviews für IT Management Platform
Bewertet am 23.10.2018
A good RMM for the price
Kommentare: Overall, Continuity247 has been very helpful, although with the flaws in layout it can be challenging to find what you need. The competitive cost of the product makes it worth investigating as an RMM tool for MSP's.
Vorteile: The reporting tools, and the sandbox testing of patches has been extremely straightforward to configure, review, and find difficult computers that need extra attention. Also, some of the issues on servers have been identified and repaired by Continuum overnight before we are even aware the problem was identified.
Nachteile: The website layout is clunky and unorganized at times. They are caught between two different layouts so some screens use an old confusing layout that requires direct training before you can find some items. Other screens have been updated and have a more intuitive layout for easier navigation.
Bewertet am 6.12.2017
Phenomenal product with amazing support backing it.
Kommentare: Their support is top-notch. We couldn't run our business without it!
We've been with Continuum from the beginning and they get better all the time. One of their best qualities is the constant striving for improvement.
They are always adding new features to bring additional value to the platform.
Their outsourcing is definitely a major focus, bringing the "Tech Advantage" program and their 24/7 NOC for support you can start up with very low operating budget and support large environments very quickly.
Nachteile: Some of the RMM components are still based on old framework and there are limitations. Continuum is working on these, but every now and then an old bug from a previous piece of their software causes a problem.
Bewertet am 28.8.2018
#1 in Remote Desktop
Kommentare: The benefits for our company with this product has been with better time management. We are able to be much more efficient with the remote desktop feature when troubleshooting employee's computers. The antivirus feature is very easy to use and easy to push out to our computers.
Vorteile: The interface is very user friendly and has a ton of awesome features! Our favorite feature is the remote desktop interface. It is very simple to remote into a PC without having to have the remote user accept permissions like on other software such as Bomgar.
Nachteile: We didn't like that we had to update the software installer every 90 days. We keep an installer on one of our network drives and each time they release a new one, we would have to go back into the drive and update it.
Bewertet am 28.10.2016
Long time user
Kommentare: We've been using Continuum for over 5 years. We've been with them through a lot of great changes. I am constantly impressed with the updates and upgrades they have added over the years - new features and new services all the time. Our reps are great, helpful and knowledgeable. The NOC has provided us the ability to not have to staff up as much as we would have otherwise.
Vorteile: Reporting and remote access are really strong.
Nachteile: Sometimes the web interface is slower than I'd like. It's been improved quite a bit over the years, but could still use more.
Bewertet am 28.8.2018
Managed Services made easy!
Kommentare: Continuum has made it very easy for us to know whats going on with our endpoints. Alerts for hardware issues as well as software patching makes it easy to address issues before they get to be critical. Having the ability to remote into comptuers and support end users has been very beneficial as well.
Vorteile: We can manage our computers remotely. Continuum also takes a look at whats going on our systems and sends us alerts, such as low hard drive space and out of date software patches.
Nachteile: Lack of geolocation software for MIcrosoft Windows based machines.