Azuga Fleet

Kommentare: Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).

Vorteile: The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

Nachteile: nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Kommentare: How fast people travel, fast starts, hard stops, miles driven. I hope marketing has 100’s of thousands of modules in stock so when Oregon starts up the program they will be available so you don’t get caught with your pants down! Suggest that when you send out the monthly statements you can get a stripped down version as well day to day 5 pager. A one pager with a roll up and include what’s left in the bank as well. Francis

Vorteile: Easy to use, works in the back ground with no worries. Badges have changed my driving style. No more jack rabbit stares and try to avoid hard braking except when someone cuts you off. Daily run down shows how much the additional use will be approx 30 cents daily less than a soda. Map really shows the intersections to be more careful at. Showing how much gas I waste waiting at very long intersections and RR crossings is a wake up call. Staff answers when I quiz the system are spot on! VERY EASY to add money when the bank is low. I honestly think when Oregon goes to OREGO next year Azuga will get the lions share of the business except those like my older 4Runner that has OB1 outlet and doesn’t report info except for blinking lights. Hope you also come up with a module for OB1 vehicles as well!

Nachteile: When our daughters car is below 12.3 volts I get a repeated warning. They could tweak that lower. Les Schwab shows it is a good battery and alternator. Never does it in the summer only winter cold days. NOTE the module could be trimmed down a few mm. Our 2016 Focus is 1/8 to big and door keeps popping open. Fixed that by screwing the door closed. Also when the dealer checks the car, disconnecting the module is annoying. Fixed that too. Put a splitter so the module is not disconnected. Also I have State Farm module that pretty much does the sale thing yours does to get reduced insurance, progressive does the same thing. HEY why not combine your program with insurance companies so you can share the same module and same information so you don’t have to to buy a splitter so both can share the info.

Kommentare: I am part of the Oregon experiment in paying by the mile for transportation infrastructure.

Vorteile: I'm a user who just wanted to be sure I paid my fair share for the transportation infrastructure I rely on. I signed on to Oregon's taxes by the mile program using Azuga. Recently I went from an older, traditional vehicle to an all electric Kona and simply notified the state and transferred the tool. Simple as eating cake. What surprised me is getting notices when my former vehicle had a warning light, right down to knowing what part of the car wasn't working correctly. That was icing on the cake!

Nachteile: I had no problems with the software as a user. You would need to get a response from the Oregon Department of Transportation as to how they compare the functionality of various products they used.

Kommentare: The GPS tracking is fine and the maintenance tracking is great, but the Safe driver and rewards features aren't working at all for us. Customer service representatives are trying to be helpful in resolving the issues, but after 4 plus months of trying I am on my 3rd person "assigned" to help me and nothing has been resolved. We want a refund for the the cost of features that we have been paying for that aren't working. I was told that someone would call me to discuss that issue and it's been 3 weeks and I haven't heard from anyone. This is all very frustrating since the sales representative that convinced us to use Azuga was very good and we bought into his sales pitch only to learn now that half of the features we were excited to use aren't functioning. Certainly doesn't do much for our credibility since we convinced other Zerorez franchises to change their fleet tracking to Azuga and now it isn't all that we thought it was going to be.

Vorteile: It's theory is great! It does provide GPS tracking of our fleet, and provides good maintenance tracking .

Nachteile: Only part of it works! We aren't able to use all of the functions that we are paying for. I have been working with customer support for 4 plus months and still no resolution to the problems.

Kommentare: I use Azuga ODB hardware and software as I'm a participant in the Oregon ODOT Project that is looking at overall usage of roads by individuals cars to determine whether taxing individuals in Oregon by the amount of their usage of freeways and roads. So they are collecting data with my participation to help them use the data of my primary vehicle for their research on this topic.

Vorteile: It's easy to use and monitor the telemetry data from the vehicle. I also like that it notifies me if something is out of the ordinary like a low battery or if I have a check engine light what the diagnostic code is.

Nachteile: Nothing I can think of honestly. The product works as expected and provides some handy information as I mentioned in the Pros section above.