Was ist Azuga Fleet?
Azuga Fleet macht sich die Leistungsfähigkeit von GPS, Fahrzeugdiagnostik und Fahrerprämien zunutze, um ein Flottenverfolgungssystem zu schaffen, das einerseits seine Aufgabe erfüllt, andererseits aber auch die Arbeit für jeden Einzelnen einfacher und sicherer macht. Jeder Kilometer, jeder Stopp, jedes Fahrzeug und jeder Fahreralarm wird verfolgt, analysiert und gemeldet, um die Sicherheit und Effizienz des Fahrers auf Schritt und Tritt zu verbessern. Alle gesammelten Daten werden für die Führung des Unternehmens und die Bereitstellung der besten Anreize für die Fahrer der Branche und auch von der gesamten Transportindustrie genutzt.
Wer verwendet Azuga Fleet?
Arbeitnehmerflotten jeder Größe und Art erleben durch den Einsatz von Azuga dramatische Verbesserungen im Bereich der Sicherheit und sparen Geld.
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Bewertungen über Azuga Fleet
Fleet tracking made easy and extendable
Kommentare: We have seen an increase in safe driving across the board, though to be fair it took some time to get a decent level of buy-in from our field employees. Culture isn’t something that tech can change but with enough effort and explaining the benefits that affect everyone (I.e. lower driving and maintenance costs mean more money to put towards raises, improving equipment, and other fun stuff, etc.) people will get on board eventually.
Azuga Fleet makes it easy to track vehicles and keep tabs on the operators driving as well. It is easy to see if particular individuals are speeding, hard braking or accelerating, etc. While we don’t use it, they also have the ability to implement a rewards program to incentivize your drivers. One of the aspects that really sets Azuga apart however is the ability to access your data through an API. This means that we can pull all our safety related data into one reporting program. Super great company and I would highly recommend them to anyone!
I guess if I was to nitpick, I would say that I would like a little more flexibility with the reporting/notification structure. It’s serviceable but does feel a bit clunky.
Great Product with tons of features
Kommentare: Overall, the tracking units work great and provide needed information for the business.
The web page is easy to use and navigate. It's also easy to edit vehicle information as needed.
The mobile phone app has issues when logging in. It seems to take a couple of minuets every time the app is opened to access the vehicle information. It also runs slowly even when connected to wi-fi. I have also noticed that the breadcrumb report sometimes does not match the correct location to the timestamps.
Azuga Fleet Tracking
I like that Azuga allows us to track crews in real time.
The route replay would always start from the starting point. However that was operator error.
Look Elsewhere, Contracts, Fees, Bad Software
Kommentare: Only 4 months in I sent an email completely disappointed with service stating that I felt lied to by the sales team and that I would not recommend their services. We have left Azuga at the end of the 2 Year term due to non functioning software and now they are trying to stick us with a $900 cancellation bill for camera devices that we later added to try out. Keep in mind that the cameras had many issues as well. We will more than likely have to seek legal advice. They are not sending the shipping label, I feel that they are delaying this part of the cancelation process to charge us more money for unreturned devices, so we will return them ourselves with proof of receipt. Also they do not attach Terms of Service to the actual Contract that you sign, they have a web address on the "contract" to view the terms online... This could be EDITED at any time online, so be weary of this company.
I initially chose this software for the reports that were available, although reports that did not function properly. Watch out for the overpromising Sales Associates.
I do not recommend this company due to lack of daily functionality, inability to evaluate software issues and make corrections, and customer service or the lack of, and the stone age rationale of trapping customers in Long Term Contracts. If their software actually worked, they would not need a contract. Things did not start off well, as they messed up our start / billing dates, this was a kick off to many hours of dealing with inept customer service. Some of the many issues are Landmarks not showing on reports, inaccurate time readings between the Trips report and the Breadcrumb report, communication issues with customer service reps, excessive emails, failure of GPS network connection to devices (which they had no failsafe or idea).
Antwort von Azuga
vor 4 Jahren
Hello Tiffany. We extend our sincere appreciation for taking time out of your day to share your review with us. We very much regret that your experience has been quite disappointing and we are sorry. If we hear you correctly, you are extremely frustrated with the technology, the response of customer support, and the terms of service. The information you provided has been passed along to our customer success team for follow up and we would love to hear more from you directly so we can help resolve your frustrations. Our customer success team has tried reaching out to you to discuss. Again, we're so sorry your experience has been much less than ideal. Thank you for your review and our team looks forward to hearing from you.
The Happy Catering Co
Kommentare: Great team to work with for setup and answer any questions we have. Helps keep control in our company.
To locate our delivery vans' locations. Helps clarify end of shift time for employees with time stamps and geolocation. Allows us to give customer accurate time and location of where our driver is at the moment. Ensures employees stay focused and don't run extra errands.
The price increase after initial savings offer went away.