Duo Security

"It's all about security"

Kommentare: Overall, Duo gives me peace of mind knowing that I am the only one that can access my personal data base from log ins and websites. I like knowing that I can approve or reject any log ins from the commodity of my phone.

Vorteile: Duo is a great option to keep your personal information secured. I like that it requests security validation before logging into websites, and that you have the option to use the app to sign in to any device with a few taps. It is easy to use once everything has been set up correctly.

Nachteile: It can be hard to understand at first, and it might seem a little annoying to have to confirm you are the one logging into your websites every time, but it gets easier if you have the app. Another thing Duo could improve on is the fact that it only lets you "remember" one device at a time. Sometimes I need to log in from my work laptop or my personal laptop and it becomes tedious to remember which device I have registered.

"Increase the security of your accounts"

Kommentare: I like to app and I recommend it to anyone who wants to increase the security of the accounts.

Vorteile: It has been three years that I'm using Duo. This is the app that my university has decided to use to increase the security of accounts of faculties and students. I feel secure when I use the app. You can use several options for second authorization. it can send a push message to your mobile, you can enter a passcode, which is great. In addition, it does not take too much time to confirm the authorization.

Nachteile: I think it is a nice app. But I think if it had some other options to log in, that would be great. I myself prefer receiving a passcode in my email rather than using my cell phone all the time. All in all, I think if they work on the app and improve some sections, it would get better and better.

"Beware! Customer service has been non-existent following Cisco acquisition"

Vorteile: We have used Duo for many years. It was easy to implement and has always worked well.

Nachteile: Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.

"An added layer of security when working remotely"

Kommentare: Duo Security offers us the ability to work away from the office with minimal fear of having sensitive material exposed to unauthorized users. Working from home is often essential, so I'm glad we have Duo Security to help make it possible.

Vorteile: Duo Security effectively enables users to securely access their organization's network. Once you've signed in on your computer, a push notification is sent to your smartphone. Just click to approve it, and you are securely connected to the network. An unauthorized user would be unable to gain access without having possession of your phone. I appreciate that it's generally a quick, no-hassle process; signing in takes only a few seconds.

Nachteile: Occasionally it takes a couple of attempts to sign in to the network. Additionally, it can be inconvenient to need to have your phone handy whenever you sign in. I've had my phone charging in another room when I realize I have to go get it in order to sign in.

"We have never lost an account after we start to use Duo"

Kommentare: Our email account compremise rates have been decreasing since we sitch to Duo.

Vorteile: Duo allows us to get along with compliance check mechanisms. We use its multi factor authentication product to keep safe our email accounts. Their mobile application (Duo Push) works very well and smooth. It sends a notification very quick when a user try to log in to system. Also, in some cases their toggle is very useful such as when a user have a network problem. We are planning to activate biometric authentication service of Duo in the near future. In addition to all above, as I was a part of deployment team, I can say it was really easy to deploy the Duo on our environment. Support team helped when we had a problem about our old-version OS's.

Nachteile: Price per user could be cheaper, we had to deal with purchase planning dept of our company for along time to convince them Duo is necessary and its worth it.