Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Preno?

Preno ist ein Hotelmanagementsystem, das tägliche Verwaltungsaufgaben automatisiert und rationalisiert und Betreibende dabei unterstützt, ihre Rezeption und ihr Back-Office effizient zu verwalten. Das System kann von einer Vielzahl von Unterkünften, wie Resorts, Frühstückspensionen, Ferienwohnungen, Boutique-Hotels, Villen, Lodges und Service-Apartments verwendet werden.
Preno verfügt über eine erstklassige Integration mit der Buchhaltungssoftware von Xero und führenden Channel-Managern. Gestalte die Verwaltung und Verteilung deiner Räume über Online-Reisebüros einfach.

Wer verwendet Preno?

Kleine bis mittelgroße Unterkünfte, Kurzzeit-Unterkünfte, Hotels, Lodges, Frühstückspensionen, Motels, Service-Apartments und Villen.

Preno Software - 1
Preno Software - 2
Preno Software - 3
Preno Software - 4
Preno Software - 5

Du bist nicht sicher, ob Preno das Richtige ist? Mit einer beliebten Alternative vergleichen

Preno

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4,7 (46)
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Preno

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
80%
4
11%
3
4%
2
2%
1
2%
Michael
Michael
Director in Neuseeland
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Preno again!

5,0 vor 4 Jahren

Kommentare: Customized service and personal contact with no time wasting. Quick and efficient problem solving management>

Vorteile:

Our company is using Preno for over 3 years. What can I say. If I would not love it I would have changed :)

Nachteile:

There is nothing I do not like. They constantly improving.

Mike
owner in Neuseeland
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Lakestone

5,0 vor 2 Jahren

Vorteile:

We got this because entering all our services in Resbook was very painful.

Nachteile:

*We can't credit agents money back in preno, which always requires tech support *It would be handy to change the date in services. We we have a 3 night stay and forgot to add a bottle of wine on the first night, it shows on the receipt they had the wine on the last night. *I would prefer to invoice the agent in preno, not xero and leave the booking highlighted until the money is paid.

Antwort von Preno

vor 2 Jahren

Thank you so much for the feedback Mike, we're glad that you find Preno easier to use than your previous system, and we're glad to hear that you have a booking engine back on your website to secure those direct bookings. Thanks again, Scotty from Preno.

Nicholas
GM in Cookinseln
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

a small resort

4,0 vor 2 Monaten Neu

Kommentare: Great Value for money - easy to train new users

Vorteile:

easy to use, future focused, excellent for forecasting

Nachteile:

some daily reports not yet available...like an airport transfer list

Amy
Manager in Australien
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use but lacks simple functions

3,0 vor 6 Jahren

Kommentare: It lacks simple functions. Whilst it is an easy program to use, it still needs some work to make it a successful program across the board.

Vorteile:

The program is easy to use especially for training new staff. We love the credit card feature and how easy it is to pop the credit card in and charge the card the card without manually using an eftpos machine. Entering rates has never been more easier, we love the the tabs along the bottom to show for outstanding balances etc. Visually the program is easy on the eyes. Simple program good for very small properties. Not sure how it would go on a large hotel. I like the idea of the revenue reports, however this would only be functional if accounted for is accurate entered through.

Nachteile:

The program lacks a few simple features and functions. We don't like the check out process for a guest departure. When you click the checkout button (even when no money is owing on the profile) it takes you into the guest folio, you then have to go to the home tab and go through the pointless screen slide. A bit time consuming. 2. There is no where to set up a group master to add a payment too. There is way to much room for error for direct deposits to not be accounted for correctly or invoicing the incorrect people. The reconcile report can not show you if money has not been accounted for some where. It just shows that a button has been clicked and its shown up on a report. It is all to easy to clear a profile and void a profile for money to become easily untraceable. Simple functions for setting up groups (e.g. school groups, travel agents) can apparently only be done through Xero to apply payments and then to cash a guest profile off in preno you select relevant sub heading... If not set up correctly money is accounted for incorrectly and in our case untraceable from previous employees misuse. You need to stay on top of all transactions daily going back and forth between too many avenues. This is not a one stop shop program. A bed selection tab on the guests profile would be so handy the current way is harder to use, especially when converting to the housekeeping report. Overlapping bookings is easy to do if moving rooms. 1 month blocks would be nice to view.

Antwort von Preno

vor 6 Jahren

Hi Amy, I think there were some unique issues in your handover from your previous management that proved challenging at the start. I think we did not give you enough training during this hand over too, but we know what it's like, it's a busy time. We are different in how we leverage specialised apps like Xero and channel managers. This is what provides the time savings to so many of our users. It sounds like you have a good handle of Preno now. We appreciate your ongoing support and feedback!

Vicki
Owner/Director in Neuseeland
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Early Days

4,0 vor 2 Jahren

Kommentare: Very good once we got started. The support team were very patient and polite, despite the confusion

Vorteile:

Bookings seem to be easily managed once set up, all the most important information is all together on the booking information. Also appreciated the useful marketing and hotel management information that was freely available

Nachteile:

The set up process. As most of the set up is done manually by us the process of understanding how the software worked was frustrating at the beginning. Unless you are very familiar with the software and the language it was confusing at times, especially when Preno was the PMS and the booking engine and channel manager was integrating at the same time with STAAH.... Two different systems that seem to work differently, understanding the relationship took some time to get my head around. It was further complicated by the fact we were moving from another PMS so there were some issues transferring the correct information across. There was a lot more work to changing systems than was anticipated.

Antwort von Preno

vor 2 Jahren

Hi Vicki, thanks so much for your review. Really glad to hear that you're enjoying the system now that you're all set up, and so happy to joined the bootcamp! We're actively working on the onboarding experience to make it a lot less manual, so in the future our customers can upload a lot of the information themselves, without the backwards and forwards with the team. Thanks again, Scotty.