Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl
Connecteam
Was ist Connecteam?
Connecteam bietet Unternehmen die einfachste, schnellste und umfassendste Art und Weise, erfolgreich Deskless-Mitarbeiter zu verwalten. Wir wissen, wie schwierig es ist, ein Deskless-Team zu verwalten, und deshalb lassen wir dich deine individuelle Mobile-App innerhalb weniger Minuten selbst erstellen. Vollgestopft mit allen Assets, die du willst und brauchst, um deine Geschäftsabläufe zu automatisieren.
Wer verwendet Connecteam?
Wir bedienen alle Branchen der Industrie, die Teams von Deskless-Mitarbeitern beschäftigten
Du bist nicht sicher, ob Connecteam das Richtige ist?
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Connecteam
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Bewertungen über Connecteam
Looks professional, easy to use, and great value for the cost.
Ist eine gute Anwendung mit Macken
Kommentare: Es ist eine gute Anwendung mit Verbesserungspotenzial.
Vorteile:
Mir gefällt die übersichtliche Darstellung am besten.
Nachteile:
Manchmal hängt die Anwendung sehr und man kommt leider nicht weiter. Das sollte überarbeitet werden.
Antwort von Connecteam
vor 2 Wochen
Thanks for your feedback! We're not familiar with such issues at the moment. Please contact me privately at chen@connecteam.com so I can personally take a closer look at that for you and resolve what's needed :) Thanks! Chen from the product team
Avis connecteam
Kommentare: This is a great and awesome application that I highly recommend to everyone. I have no problem with this software
Vorteile:
This is a great and awesome application that I highly recommend to everyone. I have no problem with this software
Nachteile:
the support service is very fast in resolving problems
Antwort von Connecteam
vor 2 Monaten
Thank you so much! We're glad to hear you find Connecteam valuable to your business :)
In Betracht gezogene Alternativen:
Little Police Department gets a Big help
Kommentare: The initial implementation was rocky, but as we used it and learned what it was capable of and what features were being added it has become an invaluable tool we use every day.
Vorteile:
Connecteam was easy to set up and deploy. The changes and improvements that came over the last year and a half or so were timely and (with 1 exception that was only an issue for about a month) improved the value of the program greatly.
Nachteile:
There is a bit of a learning curve for people who are not used to using an app for scheduling ( I still have officers calling me to make changes on the schedule they have permission to do). There are some training videos now, but initially it was a "learn as you go" program. I still don't know all the uses that the features we pay for can do.
Antwort von Connecteam
vor 4 Wochen
Thanks for your feedback and recommendation of Connecteam! If you're looking for some tips or 1-on-1 training with our team, please don't hesitate to reach out to us at support@connecteam.com :) Thank you!
In Betracht gezogene Alternativen:
Buyer beware (you get what you pay for!)
Kommentare: Their "customer service" is all online through chat, and they will always "put in a fix" and then expect you to go read some stupid newsletter to see if the fix has been implemented. They can't seem to see anything from their end as well, so they're constantly asking me for screenshots or videos of the issues. Their managers don't seem to care either. I had a video chat with one to discuss a bunch of the time-eating features, he didn't take any notes and only seemed interested in one thing that "should've been working," and still doesn't. They clearly don't care that their product is sub-par.
Vorteile:
The employee use and ease is great. They love it. I hate it as the person who has to put things in, it's so un-intuitive and I spend WAY to much time scheduling.
Nachteile:
They've clearly not done good product testing in this program, simples tasks like right-clicks and basic functions just aren't there. It's A LOT of mouse clicks to schedule anything. It is sold as a time saving program, but it's not, and I consider myself pretty tech-savvy. It's just very not user-friendly.
Antwort von Connecteam
vor 9 Monaten
Thank you for your feedback, Josh. We're sorry to hear you have such negative feelings about the platform and would like to improve as much as we can. As for the schedule - did you try to have a live meeting with your account manager? That can help us understand what's important for you when scheduling your team, and advise on the best tools to do that (templates, open shifts, repetitions, etc.). As for the customer service you've received, the reason the team asks for screenshots or videos is in order to identify the problem. If it's a technical issue that's not happening in all accounts, it means we can't reproduce it. If we can't reproduce it, we can't understand what needs to be fixed. While this can be annoying, it's important so we can help. If it's not a technical issue, we need to understand exactly what you're doing in order to advise. My name is Chen and I'm from the product team. If you'd like to talk to me directly, please email me at chen@connecteam.com. Thanks!
In Betracht gezogene Alternativen:
A gamechanger for me as a General Manager
Kommentare: Connecteam has helped with managing our employee work time and scheduling tremendously. I have slowly implemented more and more features to benefit our company as a whole and I have been extremely happy with what I have implemented so far. The customer service has always been outstanding!!! Any time I have a question, they have been ready and willing to help me to the best of their ability. I am never disappointed in their service. Even if my question is not answered exactly as I had hoped, they have always offered solutions. Customer service with Connecteam is TOP NOTCH!
Vorteile:
Connecteam is helped my company handle employee timesheets. We previously did timesheets by hand and there were multiple human errors. It was very time-consuming for me. Connecteam has significantly increased our efficiency and improved my ability to prioritize other responsibilites. Implementing the application was a challenge only because our staff was resisting the change. Once they understood the ease, we were able to implement easily.
Nachteile:
There have been some small features that I have desired in my use of this platform, but nothing major. A little more customization with the scheduling would be nice. I have had to find work-arounds to fit our business - but it has worked out. I would like to be able to create a pdf of a schedule before it is published. Again, I have found alternatives to make it work.
Antwort von Connecteam
vor 2 Monaten
Thank you so much for your review! It's amazing to hear how you improved your business operations and payroll process while introducing your team to an easier, more capable solution. It also shows a lot of character of you as a manager, as you managed this change amongst your team, heard their concerns, and implemented it successfully 👏 As for printing the schedule to a PDF, that's definitely a feature you already have in Connecteam! Simply access your schedule > actions > print week 🤗 If there's anything else we can do for you, you know where to find us :) Thanks again for recommending Connecetam and sharing your success story!
