--- description: Detaillierte Informationen über Chameleon zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chameleon Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Digital Adoption Platform Software](/directory/31638/digital-adoption-platform/software) > [Chameleon](/software/153079/chameleon) # Chameleon Canonical: https://www.capterra.com.de/software/153079/chameleon Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/153079/chameleon?page=2) > Chameleon ist eine Plattform für ein besseres Onboarding für Nutzer und ein Tool, mit dem Software-Leute dabei unterstützt werden, das Produktengagement zu steigern. > > Bewertung: **4.0/5** von 11 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Chameleon? Chameleon soll Designern, Produktmanagern, Vermarktern und Kundenerfolgsmanagern mehr Kontrolle über die Nutzererfahrung ihrer Produkte geben. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 11 Nutzerbewertungen | | Bedienkomfort | 3.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Chameleon - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 279,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Estnisch, Französisch, Irisch, Italienisch, Kroatisch, Latein, Lettisch, Litauisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Slowenisch, Spanisch, Walisisch - **Verfügbare Länder**: Andorra, Australien, Belgien, Deutschland, Dänemark, Finnland, Frankreich, Irland, Italien, Kanada, Luxemburg, Neuseeland, Niederlande, Norwegen, Polen, Schweden, Schweiz, Singapur, Spanien, Südafrika und 4 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Einführungsmanagement - In-App Training - Kontextabhängige Anleitung - Kundenerlebnis-Management - Kundensegmentierung - Kundenspezifisches Branding - Mehrsprachig - Nutzereinführung - Onboarding - Selbstbedienungs-Tools - Third-Party Integrations - Umfragen & Feedback - Visuelle Analytik - Zielgruppen-Targeting ## Integrationen (19 insgesamt) - Amplitude - Calendly - Customer.io - Delighted - Fullstory - Google Analytics 360 - Google Tag Manager 360 - Heap - HubSpot CRM - Kissmetrics - Mixpanel - Segment - Slack - Stripe - Typeform ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Digital Adoption Platform Software](https://www.capterra.com.de/directory/31638/digital-adoption-platform/software) ## Ähnliche Kategorien - [Digital Adoption Platform Software](https://www.capterra.com.de/directory/31638/digital-adoption-platform/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) - [Customer Success Tools](https://www.capterra.com.de/directory/30961/customer-success/software) - [Demo-Software](https://www.capterra.com.de/directory/33717/demo/software) ## Alternativen 1. [Viber](https://www.capterra.com.de/software/180348/viber) — 4.4/5 (4064 reviews) 2. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24219 reviews) 3. [Tremendous](https://www.capterra.com.de/software/197141/tremendous-rewards) — 4.8/5 (550 reviews) 4. [Text Request](https://www.capterra.com.de/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1789 reviews) ## Nutzerbewertungen ### "Excellent feature tours for SaaS, backed by a friendly team" — 5.0/5 > **Adam** | *28. August 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Makes it easy to produce beautiful, custom in-app guidance on a SaaS product. It is intuitive to use and the team are great to work with. > > **Nachteile**: It is not possible to create experiences in thick client apps. However, in my industry there is a gradual move away to SaaS model. > > The process of adding in-app feature tours is straightforward and the backend is intuitive to use. There are some options that we didn't explore yet because our main use case is on screen pop ups that walk user through the UI of our software product. I was impressed by the huge range of options that make it easy to match corporate branding guidelines. You can even make the tour interact with buttons in the software without the user having to leave a tour experience. Many collegues were impressed and we intend to roll this out to customers over the coming months. ----- ### "Especially for animal control agencies who have in-house IT personnel" — 4.0/5 > **Verifizierter Rezensent** | *1. Februar 2022* | Staatsverwaltung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: It is fully customizable if you have the time; it has almost all of the features needed to be successful; the week of live onboarding helped sell staff on using the database > > **Nachteile**: Customization requires an IT professional; it is very expensive; it's not as intuitive as some other shelter software; specialized reports require an IT professional; reaching their help desk is incredibly challenging > > We were using 10-year old software that was falling apart. It was a tough sell on the cost but this software will last a long time. Just be prepared to handle most challenges in-house. ----- ### "Beware\! Predatory, sneaky pricing" — 1.0/5 > **Chris** | *19. August 2022* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It has a lot of cool features and was relatively easy to implement. It's a bit clunky to get started but otherwise easy to use. > > **Nachteile**: Chameleon uses their code snippet to search out any user, that has ever been in your database and counts them in the monthly user count. We were charged for 5,000 users while still implementing in beta. Literally we had 2 people working on this and they charged us for 5,000. They simply point to a blog where they indicated that these users "might" login and so they have to plan for that. If you have a static user set then you won't have any problem. But if you plan to use this like we did, to guide new users to determine if the software is for them, why would you pay for these users in perpetuity when they will never login again. > > It wasn't until after we tried to leave that they continue to try and beg us to stay and keep pointing to the blog where they explain their pricing. ----- ### "Chameleon Has Been a Great and Customizable Solution" — 5.0/5 > **George** | *6. Mai 2024* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The capabilities of Chameleon has been excellent. Chameleon is easy to use. > > **Nachteile**: Chameleon has flawless features. No challenges at all. ----- ### "Who Knew Email Could Get So Complicated?" — 4.0/5 > **Verifizierter Rezensent** | *14. Februar 2019* | Immobilien | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: If you have a 90 minute block of time to sit down and really dig in using all the tools, you will end up with a very pro looking email or newsletter. As good as any you'll see in any inbox. > > **Nachteile**: Who has 90 mins. for this, espsecially in light of the complex user interface? They provide templates, but navigating around the various elements is not intuitive at all. They could take a lesson from Canva and strip back the toolset so that users in their price range ($0-20/month i.e. solopreneurs and very small biz) could actually get something done. The interface looks like Adobe Photoshop\! Too much. > > I'd hoped to integrate some animated gifs into some emails using the platform, but couldn't spend the amount of time needed to figure it out with the substantial learning curve. Big companies with dedicated graphic designers? YOU'LL LOVE THIS. Small business? Keep looking. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/153079/chameleon?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/153079/chameleon) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten