RoboVet

von Covetrus Software Services

Wer verwendet RoboVet?

Tierarztpraxen in Großbritannien und Irland, die sich darum bemühen, effiziente Praxen zu betreiben, die Compliance voranzutreiben und beispiellose Tierversorgung zu liefern. Typ: Gefährte, kleine/große Tiere, Pferde

Was ist RoboVet?

RoboVet wurde entwickelt, um dir dabei zu helfen, deine Geschäftsziele zu erreichen und die Leistung deiner Praxis zu steigern. Die Software ist geeignet für Praxen jeder Größe und Branche und bietet leistungsstarke integrierte Module wie die Verkaufs-Engine und das Konjunkturbarometer, um die Rentabilität und Produktivität deiner Tierarztpraxis zu steigern.

Sobald du RoboVet erworben hast, gehört die Software für immer dir. Mit deiner Lizenz kannst du vom kontinuierlichen Verbesserungs- und Upgrade-Programm profitieren.

RoboVet – Details

Covetrus Software Services

http://www.vetsolutions.co.uk/

Gegründet 1932

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RoboVet – Preisübersicht

RoboVet bietet keine Gratisversion und keine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Nein

RoboVet – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten

Einsatz

  • Installiert - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

RoboVet Funktionen

  • Abrechnung & Rechnungsstellung
  • Behandlungspläne
  • Bildgebung und Röntgenstrahlung
  • Inventarverwaltung
  • Rezept -erarbeitung
  • Termin-Erinnerungen
  • Terminplanung
  • Verwaltung von Patientenakten

Siehe die vollständige Tierarzt Software Liste

RoboVet Alternativen

Mehr Alternativen zu RoboVet

RoboVet – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

3,9/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 3,7
Kundenservice 3,7
Funktionen 3,8
Preis-Leistungs-Verhältnis 3,3

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Alasdair R.
Director
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 10.12.2019

"Robovet"

Vorteile: Intuitive features . Automatic saving of notes. Ability to move between clients without shutting them down .
Clear graphics

Nachteile: The account statements cause a lot of confusion to clients

Antwort des Softwareanbieters

von Covetrus Software Services an 11.12.2019

Thank you for your feedback Alasdair, your review is hugely valuable to us and it's great to gain insight into how our clients find the system day to day. Also great to hear your positive comments around automation, time saving and function. We'd be really interested to hear more around your thoughts/feedback around the accounting system and where we might focus improvements first. We'd encourage you to visit our RoboVet Product Suggestions section in our new RoboVet user portal on our website where you can make suggestions and review suggestions for new features and development from others. Many thanks again.

  • Herkunft der Bewertung 
  • Bewertet am 10.12.2019
Rachel I.
Practice Manager
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 3.12.2019

"Ease of use"

Kommentare: Overall we find it very easy to use and it was easy to set up with assistance and adding to it, new services or drugs from the built in libraries is really easy. There are still features on it that we don't yet use as the system continually develops. Rapport as an additional add on it great for all reminders and to run campaigns.

Vorteile: The easy to use diary system and with Rapport the online booking facility. Its also great and easy to set up our practice pet health plans within schemes. Its easy to navigate through making it easy to use for the day to day use for booking and charging clients and the ability to release the client so that can pay allowing more time to write up clinical notes. That clients remain in the work with area until cleared which makes it easy to refer back to clients that you have already accessed and may need to go back to.

Nachteile: The accounts page is probably the hardest page to deal with, allocating and de- allocating payments, removing credit notes which has caused some issues if they are not removed correctly. Understanding part payments, removing payments.
It lost some of the good features that Premvet had. There isn't a report that gives you the ATV and the reports in the business barometer you can't print out or even copy and paste.

Antwort des Softwareanbieters

von Covetrus Software Services an 5.12.2019

Sincere thanks for taking the time to leave your review Rachel, we really appreciate your honest and detailed feedback. We are delighted to hear where your team have benefited and the features that contribute to a smoother day to day for your practice. I have passed your feedback regarding the accounting system on to our product team, who are working on improvement plans for 2020. If our team could assist in any way to help you utilise newer features, please don't hesitate to get in touch.

Kind regards,
The Covetrus Team

  • Herkunft der Bewertung 
  • Bewertet am 3.12.2019
Tom H.
Vet
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    2 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Herkunft der Bewertung 
  • Bewertet am 17.2.2017

"It's alright, but could do with a bit more functionality/support"

Kommentare: We've used the system for 5 years and found it practical and much better with dealing with our stocking levels than previous systems, however there doesn't seem to be a mad rush to make it easily compatible with other systems (for instance Petlog's Microchip database - surely we could click on a button to 'upload to petlog' all the details already recorded, rather than requiring vets/receptionists to duplicate all the information already on our systems).
Just things like that - the people involved are generally great, but we'd sometimes query why we have a printer server doing nothing when a first time setup would have resolved minor issues.

Vorteile: It works, generally

Nachteile: A bit clunky, fails once in a while, security settings controlled by another party make it difficut to get problems resolved in-house.

Antwort des Softwareanbieters

von Covetrus Software Services an 10.1.2020

Thanks for your feedback Tom.

I'll pass your comments to the relevant areas for action. They may be in touch with you for more detail if required.

Re your comment on Petlog integration, this is offered as part of our integration with Vet Envoy which was released in Feature Pack 24. If you would like to be upgraded please contact our support team.

  • Herkunft der Bewertung 
  • Bewertet am 17.2.2017
Martin S.
Director - Veterinary Surgeon
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    2 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 23.2.2017

"Robovet - An Essential Move"

Kommentare: We were looking at what PMS to move to from PremVet 5, and started looking around. Winning the Vetsolutions monthly conversion competition made up our minds, and we leapt in both feet first with Robovet, as the interface looked tidy and Windows-based, and the sales patter was persuasive. Now we are up and running, and things are gradually coming together, and we are starting to see the benefits. However, personally, I did not find the setup phase intuitive, and am still getting my head round certain behind-the-scenes functions which need to be set up. Some things are not logical, but getting advice from the helplines and a different viewpoint can help make some things clearer. Some things are straight forward, but the process is sometimes a bit laborious for input and extracting information. This may be because I am not using processes every day, so forget between applications, but some things definitely require regular access to the Help Files which are comprehensive, but odd in that scroll arrows do not function and use of the scroll wheel moves the type on one window but the scroll arrows work in the other window. As with most things, use breeds familiarity.
A moment of enlightenment came when I was told we might take six months to get to where we want to be, and then might find we don't like the set up and can decide to change how background processes work. So the system has some flexibility.
We are still learning but can see the system has great potential in helping in the financial and recording processes of the business. Ask us again in a couple of years how we are getting on.

Vorteile: Flexibility.
User Interface

Nachteile: Not intuitive. You are expected to grasp things by trainers when you might not have any idea what they are talking about.
Some clients not keen on format of invoices

Antwort des Softwareanbieters

von Covetrus Software Services an 10.1.2020

Thanks for your insight Martin - it's great to hear that you've made the move and are seeing the benefit.

I have asked our Training and Implementation manager to get in touch to get a little more information from you around some of your concerns. We want you to be getting the absolute most out of the system and you need to be able to use it to do that.

  • Herkunft der Bewertung 
  • Bewertet am 23.2.2017
Ron J.
Practice Manager
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 3.12.2019

"Must do better"

Kommentare: Awkward, difficult, everything takes too much effort to do. When printing bills, our last system (VetSys) produced an INVOICE, STATEMENT and BATCH REPORT for every farmer. Robocop has the Batch Number mixed in with the INVOICE, a stupid idea. Farmers want the Batch report separate to keep in their medicine books for inspection. They don't want to trawl through invoices for it and despite saying his to Vetsolutions for the last 6 years, nothing has changed. Forget the fancy corporate stuff and get it working properly.

Vorteile: It works most of the time. It's probably as good as anything else on the market, which isn't saying much.

Nachteile: Having spent over £13,000 on a new file server, it is SLOWER. Reports are cumbersome and have to be formatted EVERY TIME. Stock reports include zero quantity items which have to be removed manually (painful). Additional information on an invoice has to be created as a JPEG then uploaded repeatedly until you guess the right size (MADNESS). The old file server printed consent forms DUPLEX, the new one takes twice as long and print two single sheets. Vetsolutions spend too much time on fancy crap like logging in with a Microsoft account instead of fixing the basic faults.

  • Herkunft der Bewertung 
  • Bewertet am 3.12.2019