RoboVet

Beliebte Produkte


Wer nutzt diese Software?

Veterinary practices in UK and Ireland who strive to run efficient practices, drive compliance and are dedicated to delivering exceptional patient care. Type: Companion, Small/Large Animals, Equine

Durchschnittliche Bewertung

25 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Covetrus Software Services
  • http://www.vetsolutions.co.uk/
  • Gegründet 1932

Über RoboVet

RoboVet is built to help you achieve your business objectives and drive practice performance. Suitable for practices of all size and speciality, it offers powerful integrated modules such as the selling engine and the Business Barometer to help boost the profitability and productivity of your veterinary practice.

Once you've purchased RoboVet it will be yours forever. Your licence allows you to benefit from our continuous improvement and upgrade programme.

RoboVet Funktionen

  • Abrechnung & Rechnungsstellung
  • Behandlungspläne
  • Bildspeicherung
  • Inventarverwaltung
  • Patientenakten
  • Rezept-Management
  • Termin-Erinnerungen
  • Terminplanung
  • Vorstands-Management

Die hilfreichsten Reviews für RoboVet

Robovet - An Essential Move

Bewertet am 23.2.2017
Martin S.
Director - Veterinary Surgeon
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were looking at what PMS to move to from PremVet 5, and started looking around. Winning the Vetsolutions monthly conversion competition made up our minds, and we leapt in both feet first with Robovet, as the interface looked tidy and Windows-based, and the sales patter was persuasive. Now we are up and running, and things are gradually coming together, and we are starting to see the benefits. However, personally, I did not find the setup phase intuitive, and am still getting my head round certain behind-the-scenes functions which need to be set up. Some things are not logical, but getting advice from the helplines and a different viewpoint can help make some things clearer. Some things are straight forward, but the process is sometimes a bit laborious for input and extracting information. This may be because I am not using processes every day, so forget between applications, but some things definitely require regular access to the Help Files which are comprehensive, but odd in that scroll arrows do not function and use of the scroll wheel moves the type on one window but the scroll arrows work in the other window. As with most things, use breeds familiarity.
A moment of enlightenment came when I was told we might take six months to get to where we want to be, and then might find we don't like the set up and can decide to change how background processes work. So the system has some flexibility.
We are still learning but can see the system has great potential in helping in the financial and recording processes of the business. Ask us again in a couple of years how we are getting on.

Vorteile: Flexibility.
User Interface

Nachteile: Not intuitive. You are expected to grasp things by trainers when you might not have any idea what they are talking about.
Some clients not keen on format of invoices

Antwort des Softwareanbieters

von Vetsolutions an 24.2.2017

Thanks for your insight Martin - it's great to hear that you've made the move and are seeing the benefit.

I have asked our Training and Implementation manager to get in touch to get a little more information from you around some of your concerns. We want you to be getting the absolute most out of the system and you need to be able to use it to do that.

Sara Morris

It's alright, but could do with a bit more functionality/support

Bewertet am 17.2.2017
Tom H.
Vet
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We've used the system for 5 years and found it practical and much better with dealing with our stocking levels than previous systems, however there doesn't seem to be a mad rush to make it easily compatible with other systems (for instance Petlog's Microchip database - surely we could click on a button to 'upload to petlog' all the details already recorded, rather than requiring vets/receptionists to duplicate all the information already on our systems).
Just things like that - the people involved are generally great, but we'd sometimes query why we have a printer server doing nothing when a first time setup would have resolved minor issues.

Vorteile: It works, generally

Nachteile: A bit clunky, fails once in a while, security settings controlled by another party make it difficut to get problems resolved in-house.

Antwort des Softwareanbieters

von Vetsolutions an 28.2.2017

Thanks for your feedback Tom.

I'll pass your comments to the relevant areas for action. They may be in touch with you for more detail if required.

Re your comment on Petlog integration, this is offered as part of our integration with Vet Envoy which was released in Feature Pack 24. If you would like to be upgraded please contact our support team.

Sara Morris

Great help clinical wise but not so much administratively

Bewertet am 24.2.2017
Luisa G.
Director
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Compared to working the old manual way it is amazing and very helpful. However, for being such a robust program I find it lacking of important administrative modules. It is a program that leads you to think you would be able to fully manage a practice when in reality you need to run a complete and separate administration program to achieve that.
The system helps you get an idea of a growth, only based in incomes and client/animal registration but you cant see a full panorama of the expenses, fix assets etc.

Vorteile: I like the clinical aspect of it, history management, reminders, stock management, appointments management, etc.

Nachteile: Very weak, almost zero administrative tools to relate the "practice growth" with real life expenditure, taxes, fix assets, etc.
Technically it is impossible to speak of Business Growth without having the full scope.

Antwort des Softwareanbieters

von Vetsolutions an 24.2.2017

Thanks for your feedback Luisa, it's really useful. I have asked our Product Development team to make contact with you to discuss areas for improvement.

Sara Morris

Good all round package for small animal practice

Bewertet am 10.1.2017
Alistair M.
Principal
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We' had six years of excellent support from the Robovet Technicians and have never been without a system, save for planned upgrades. Would like more flexibility in the Crystal Reports and printing options, for example, the ability to print A5 receipts. Otherwise, Robovet has met or surpassed our requirements in this one center small animal practice.

Vorteile: Reliability and software support. Local office just two miles down the road from the practice.

Nachteile: Limited flexibility in Crystal reports and printing options limited also e.g. no facility to print A5.

Antwort des Softwareanbieters

von Vetsolutions an 17.2.2017

Thanks Alistair :-)

I have passed your feedback on to the Dev team.

If you need anything else please don't hesitate to get in touch.

Sara Morris

Good Basic Software

Bewertet am 23.7.2019
Verifizierter Rezensent
Technician
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have had an amazing experience with RoboVet at this point. It does everything that my small clinic needs. I couldn't ask for any better.

Vorteile: The whole idea around this RoboVet is amazing. This software is quite easy to train, learn and use. It doesn't take very long to teach new users how to navigate it. I love that it has appointment options, this makes scheduling much easier. Customer support is fantastic, anytime I have run into an issue they have been quick to solve it.

Nachteile: I have not really had any issues with the software as of yet. So far everything has been great.

Antwort des Softwareanbieters

von Covetrus Software Services an 31.7.2019

A sincere thank you for your wonderful review from our whole team. We really appreciate the time taken to provide us with your feedback, it is invaluable to us. We are delighted to hear that you are pleased with RoboVet and that our training and support team have been on hand to guide and support you through the process. We will share your feedback with our team and as always, please don't hesitate to get in touch with us if we can assist your practice in any way.

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