von Henry Schein Veterinary Solutions
Wer nutzt diese Software?
Veterinary practices who strive to run efficient, profitable practices, drive compliance and are dedicated to delivering exceptional patient care.
Durchschnittliche Bewertung24 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 3.5 / 5
- Kundenservice 3.5 / 5
- Funktionen 3.5 / 5
- Preis-Leistungs-Verhältnis 3 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Installiert - Windows
Support währen der Geschäftszeiten
Angaben zum Hersteller
- Henry Schein Veterinary Solutions
RoboVet is purpose built to help you achieve your business objectives and drive practice performance. With innovative features like Online Booking, automated marketing and reminders we can help you stay one step ahead of the competition and improve the health of your business with a best practice solution.
We can help you review your strengths and weakness to drive growth and efficiency, our practices have seen a significant and immediate impact on profitability want to know more?
Die hilfreichsten Reviews für RoboVet
Bewertet am 23.2.2017
Robovet - An Essential Move
We were looking at what PMS to move to from PremVet 5, and started looking around. Winning the Vetsolutions monthly conversion competition made up our minds, and we leapt in both feet first with Robovet, as the interface looked tidy and Windows-based, and the sales patter was persuasive. Now we are up and running, and things are gradually coming together, and we are starting to see the benefits. However, personally, I did not find the setup phase intuitive, and am still getting my head round certain behind-the-scenes functions which need to be set up. Some things are not logical, but getting advice from the helplines and a different viewpoint can help make some things clearer. Some things are straight forward, but the process is sometimes a bit laborious for input and extracting information. This may be because I am not using processes every day, so forget between applications, but some things definitely require regular access to the Help Files which are comprehensive, but odd in that scroll arrows do not function and use of the scroll wheel moves the type on one window but the scroll arrows work in the other window. As with most things, use breeds familiarity.
A moment of enlightenment came when I was told we might take six months to get to where we want to be, and then might find we don't like the set up and can decide to change how background processes work. So the system has some flexibility.
We are still learning but can see the system has great potential in helping in the financial and recording processes of the business. Ask us again in a couple of years how we are getting on.
Not intuitive. You are expected to grasp things by trainers when you might not have any idea what they are talking about.
Some clients not keen on format of invoices
Antwort des Softwareanbieters
von Vetsolutions an 24.2.2017
Thanks for your insight Martin - it's great to hear that you've made the move and are seeing the benefit.
I have asked our Training and Implementation manager to get in touch to get a little more information from you around some of your concerns. We want you to be getting the absolute most out of the system and you need to be able to use it to do that.
Bewertet am 17.2.2017
It's alright, but could do with a bit more functionality/support
We've used the system for 5 years and found it practical and much better with dealing with our stocking levels than previous systems, however there doesn't seem to be a mad rush to make it easily compatible with other systems (for instance Petlog's Microchip database - surely we could click on a button to 'upload to petlog' all the details already recorded, rather than requiring vets/receptionists to duplicate all the information already on our systems).
Just things like that - the people involved are generally great, but we'd sometimes query why we have a printer server doing nothing when a first time setup would have resolved minor issues.
Vorteile: It works, generally
Nachteile: A bit clunky, fails once in a while, security settings controlled by another party make it difficut to get problems resolved in-house.
Antwort des Softwareanbieters
von Vetsolutions an 28.2.2017
Thanks for your feedback Tom.
I'll pass your comments to the relevant areas for action. They may be in touch with you for more detail if required.
Re your comment on Petlog integration, this is offered as part of our integration with Vet Envoy which was released in Feature Pack 24. If you would like to be upgraded please contact our support team.