Was ist Missive?

Kollaborativer E-Mail- und Threaded Group-Chat für produktive Teams. Eine einzige App für deine gesamte interne und externe Kommunikation.

Wer verwendet Missive?

Für Startups, Agenturen, Beratungsfirmen.

Wo kann Missive bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Missive
  • 2015 gegründet
  • Chat

Erhältlich in diesen Ländern

Kanada

Sprachen

Englisch

Über den Anbieter

  • Missive
  • 2015 gegründet
  • Chat

Erhältlich in diesen Ländern

Kanada

Sprachen

Englisch

Missive – Videos und Bilder

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Videos zu Missive
Missive Software - 1
Missive Software - 2
Missive Software - 3
Missive Software - 4
Missive Software - 5

Kosten ähnlicher Produkte wie Missive vergleichen

Missive

14,00 $/Monat
Kostenlose Version
Gratis Testen
19,00 $/Monat
Kostenlose Version
Gratis Testen
8,00 $/Monat
Kostenlose Version
Gratis Testen
19,00 $/Monat
Kostenlose Version
Gratis Testen

Missive Funktionen

  • Aktivitäts-/Newsfeeds
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Vorlagen
  • Aufgabenmanagement
  • Automatische Antworten
  • Bearbeiten in Echtzeit
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Brainstorming
  • CRM
  • Chat / Messaging
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drittanbieter-Integration
  • E-Mail-Management
  • Echtzeit-Chat
  • Etikettierung
  • Filesharing
  • Gemeinsamer Posteingang
  • Inbox-Management
  • Kalender-/Erinnerungssystem
  • Kalenderverwaltung
  • Kommunikationsmanagement
  • Kontaktmanagement
  • Kundendatenbank
  • Kundenhistorie
  • Live-Chat
  • Meeting-Management
  • Mehrere Benutzerkonten
  • Mitarbeiter-Datenbank
  • Mitarbeiterfotos
  • Mobiler Zugriff
  • Multi-Channel-Kommunikation
  • Problem-Nachverfolgung
  • Routing
  • Social-Media-Integration
  • Suchen / filtern
  • Supportticket-Management
  • Ticket-Management
  • Unterschriften-Management
  • Videokonferenzen
  • Vorlagen-Management
  • Warnungen / Eskalation
  • Werkzeuge zur Zusammenarbeit
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen

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Bewertungen über Missive

Durchschnittliche Bewertung

Gesamt
4,9
Benutzerfreundlichkeit
4,7
Kundenservice
5,0
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
88%
4
9%
3
2%
Elizabeth
Elizabeth
Freelance Social Media Writer in USA
Verifizierter Nutzer auf LinkedIn
Gewerbeimmobilien, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Loving and Growing with Missive

5,0 vor 3 Jahren

Kommentare: Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.

Vorteile:

We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.

Nachteile:

Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

Isaak
Isaak
CEO in Australien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Missive for the win!

5,0 letztes Jahr

Kommentare: Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.

Vorteile:

We reviewed this alongside Front. It was attractive to me as it is a small team that is bootstrapped, and I like to support that. But most critically when doing the technical review of Missive v Front (and others) we found that they had the deepest integration with Gmail and an excellent API that allowed us to build a custom integration with our internal tooling. We were driven to find a common collaborative inbox tool for the team as Intercom wasn't working as well as we needed (we still use it for outbound messages), plus we get lots of messages from other channels and for other reasons beyond support - like sales. It also works well with PipeDrive - seeing that PD was using it themselves was reassuring, although it would be *excellent* if they shared some of the internal integration learnings with the PD integration off the shelf (it does the job, but only just)

Nachteile:

There is still some confusion about how to best handle closing and archiving with team emails - so it is closed from an individuals box but not the shared box and similar when trying to hand over an email and removing the email from your inbox - we still have a fear we will archive it for everyone. This is the most confusing part of the platform. We tend not to use Tasks as we have Pipedrive, Trello, TidyHQ all generating tasks which makes it confusing - I do wish we could push all tasks centrally to one of the above tools.

Dylan
Dylan
Operations Manager in Australien
Verifizierter Nutzer auf LinkedIn
Fotografie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Our team adores missive

5,0 letzten Monat Neu

Kommentare: We found traditional email programs had far too many gaps. We were losing conversations and context. We were also having to double and triple-handle conversations with an awkward combination of email and chat. Missive puts chat and email together into one intuitive space. Clients have a better experience, our staff find their customer workload easier to handle, and I have much better oversight over our company communication.

Vorteile:

Without exaggeration I spent two years testing out various email/help-desk solutions for our team before eventually settling on missive. It ticks so many boxes for us: imap synch, effortlessly colloborative, customisable rules, easy escalation pathways. It is also the first tech tool that I've introduced to our team that most staff actually love. In less than 24 hours we went from missing Thunderbird to happily moving everything across. Missive just works, and I love it.

Nachteile:

I would love to see some more integrations. Missive has some nifty features built around iframes - but better integration with some of the common integration tools would make this even easier.

Laura
Design Coordinator in Kanada
Immobilien, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Missive Review

3,0 vor 3 Jahren

Kommentare: A great resource when working with many different types of email platforms and communication platforms.

Vorteile:

My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.

Nachteile:

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

Madelyn
Lead Placement Coordinator in USA
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Missive Has Increased Productivity

5,0 vor 2 Monaten

Kommentare: Missive has been phenomenal, and has changed the way our team collaborates. We are over the moon about the service that Missive provides for us, and are always excited to see the different updates and news letters that they provide. We recommend Missive to many friends in colleagues in all different industries.

Vorteile:

The collaborative nature of Missive creates easy and smooth connections between teammates, and productive workflows that we use daily to quickly connect with our clients. There are plenty of ways to assign/delegate/organize correspondences, and we could not provide the level of quality customer service we are able to without Missive being a part of our day-to-day. Missive's customer service team is top notch, and they are quick to get back and/or resolve any issues that I run into on a day to day basis, as well as help answer my questions. It's also a very visually appealing software, with simple icons and logos that clearly communicate their purpose.

Nachteile:

There are a ton of the features, a few of which seem to be somewhat similar or redundant, however, I think that is more than likely because I am not fully educated on all of the bells and whistles. So the cons that I find to be most prevalent are more so surrounding an overall lack of up front education on the software itself. I would appreciate the ability to hop on a call or get a quick run down on how things work. It's highly likely that I'm not aware of the fact that I could set something like this up, but to my memory I don't believe I've seen if it's possible to set up a Zoom or general talk through of Missive's program with a Missive team member to chat through the software, and see if they have suggestions on streamlining anything that we do on a day to day basis.