Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Missive?

Missive ist ein Team-Posteingangs- und Chat-Tool, mit dem Teams über E-Mail, SMS, WhatsApp, Twitter und andere Kommunikationskanäle zusammenarbeiten können. Der Posteingang bietet eine erste geschäftsorientierte Zusammenarbeit. Mit Missive konzentrieren sich die Teams auf die Entwicklung ihres Geschäfts.

Wer verwendet Missive?

Für Startups, Agenturen, Beratungsfirmen.

Missive Software - 1
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Du bist nicht sicher, ob Missive das Richtige ist? Mit einer beliebten Alternative vergleichen

Missive

Missive

4,9 (60)
14,00 $
Monat
Kostenlose Version
Kostenlose Testversion
74
16
4,7 (60)
4,7 (60)
4,9 (60)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
0,00 $
Kostenlose Version
Kostenlose Testversion
82
205
4,4 (4.055)
4,3 (4.055)
4,4 (4.055)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Missive

Durchschnittliche Bewertung

Gesamt
4,9
Benutzerfreundlichkeit
4,7
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
88%
4
10%
3
2%
Isaak
Isaak
CEO in Australien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Missive for the win!

5,0 vor 3 Jahren

Kommentare: Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.

Vorteile:

We reviewed this alongside Front. It was attractive to me as it is a small team that is bootstrapped, and I like to support that. But most critically when doing the technical review of Missive v Front (and others) we found that they had the deepest integration with Gmail and an excellent API that allowed us to build a custom integration with our internal tooling. We were driven to find a common collaborative inbox tool for the team as Intercom wasn't working as well as we needed (we still use it for outbound messages), plus we get lots of messages from other channels and for other reasons beyond support - like sales. It also works well with PipeDrive - seeing that PD was using it themselves was reassuring, although it would be *excellent* if they shared some of the internal integration learnings with the PD integration off the shelf (it does the job, but only just)

Nachteile:

There is still some confusion about how to best handle closing and archiving with team emails - so it is closed from an individuals box but not the shared box and similar when trying to hand over an email and removing the email from your inbox - we still have a fear we will archive it for everyone. This is the most confusing part of the platform. We tend not to use Tasks as we have Pipedrive, Trello, TidyHQ all generating tasks which makes it confusing - I do wish we could push all tasks centrally to one of the above tools.

Phil
Phil
Co-founder in Kanada
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One software to rule them all

5,0 vor 3 Jahren

Kommentare: Thanks to Missive, we’ve been able to use only 2 softwares for all our communications. Internal communication (team members interacting with each others) is done through Basecamp, and external communication (team members interacting with customers, suppliers, media, bizdev, etc.) is done through Missive. This really helps to keep our focus at the right place in the correct software. Disclaimer: We still have to use other softwares to send our newsletter, for example, but that wasn’t the point in my review.

Vorteile:

The team inbox feature is simply incredible. It allows our team to chat between responses to our customers or suppliers to make sure we say the correct things and that we have all the information needed before sending those emails. It’s much better than Zendesk for the workflow and the fact that Missive doesn’t break all the time (like it happened to us on Zendesk back then, before we switched). As a small business, Missive allows us to centralize all our “external communication” (Customer service, BizDev, Media/Press contacts) into one software, instead of scattering our team between a help desk, a CRM, and some other tools and software to make it all work. We have different e-commerce websites, so we can actually have all our projects and different emails on the same software for a single price.

Nachteile:

Since this isn’t a help desk, there are no “ticket numbers”, where everything has a clear number attached to it (Customer request ticket #1001, #1002, etc.). But that’s understandable because Missive isn’t built only for being a help desk. What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created. It’s already great (the search tool for searching through your quick responses is already great, but the lack of visual structure can be hard for beginner employees when you have 50+ quick responses for every possible situation when dealing with customer service. This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories

Chris
MD, CEO in Deutschland
Medienproduktion, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Finally: E-Mail and Communication done right

5,0 letzten Monat Neu

Kommentare: Did a lot of research before and must say: Very happy I switched with my whole team. Office life got a lot easier and more fun even. Also really great and blazing fast e-mail support in case of questions. I am very amazed how this company pulls this off with a very fast growing but still quite small team to develop, maintain and manage a product of this complexity.

Vorteile:

Mailboxmanagement and team collaboration on e-mail is best in class. Stable, fast and incredibly efficient. Also great in-depth customizability through nuanced settings and customizable shortcuts, responses, etc... The In-Conversation Teamchat saves a lot of Slack messages with copy+paste email content and gets rid of a lot of misunderstandings due to inefficient communication.

Nachteile:

Only thing I do miss from outlook is the faster inbox search through local index files that worked almost in real-time. In Missive, it might take a few seconds until it crawled the mailbox content for keywords. But it works reliable.

Laura
Design Coordinator in Kanada
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Missive Review

3,0 vor 4 Jahren

Kommentare: A great resource when working with many different types of email platforms and communication platforms.

Vorteile:

My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.

Nachteile:

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

Josiah
Josiah
Director of IT in USA
Verifizierter Nutzer auf LinkedIn
Outsourcing/Offshoring, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The Best Inbox Management Tool, ESPECIALLY FOR THE PRICE

5,0 vor 2 Monaten

Vorteile:

It turns your inbox or team inbox into a fully-functioning ticket system without making clients feel like they're stuck in a ticket system. It's much more modern, seamless, and intuitive than most ticket systems and has countless helpful features to make daily tasks easier. We can integrate multiple calendars and inboxes into Missive which helps us so much. We used to have to have multiple logins and sites for different calendars and inboxes and now they are all in one place. The price is also extremely reasonable considering this product saves us countless hours and troubleshooting.

Nachteile:

There are very, very few features that we would like to see from Missive that are not already there. The dev team is aware of these features and works diligently to implement them. Updates happen frequently, smoothly, and are always relevant.