Wer nutzt diese Software?
Für Startups, Agenturen, Beratungsfirmen.
Durchschnittliche Bewertung11 Bewertungen
- Gesamt 4.7 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.7 / 5
- Startpreis 10,00 $/Monat
- Kostenlose Version Ja
- Gratis Testen Ja
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
Die hilfreichsten Reviews für Missive
Bewertet am 18.11.2019
Once you use Missive, you'll see what you're missing without it
Kommentare: We first started using Missive when we needed two staff to share a Gmail account. We started trials with some other companies but they either didn't fit our needs or were far too expensive for us. We came across Missive and they were very helpful getting us set up. That was over two years ago now. Over that time, we've watched Missive improve and add features every week to 10 days (I've included as many as I can think of in the "Pros" section above). Bugs, though rare, are handled immediately and are often patched before I even download the first update. Our entire department now uses the program and I honestly can't imagine having to go back to the Gmail interface. Emails between staff are cut down dramatically, as rather than emailing a colleague I can just tag or message them. If I get an email that would be better done by a colleague, it's two clicks to assign it to them. If a colleague is working on a draft email and wants my feedback, we don't need to forward it back and forth—she just tags me in and we can work on the draft together. If a message has gone unanswered for too long, I can set a simple rule to notify me. If I want to save a bunch of emails that are relevant together, I can add them all to a conversation and access any of them with a click. This question asked what problems I'm solving with Missive. All I have to do is open my Gmail interface and try to work from there to realize that I would be lost without Missive.
Missive is run by a group of three developers who provide quick support and listen to their client base. They add new features every week to 10 days and are quick to respond to bug reports. In the 2.5 years we've used Missive, I've seen it grow from a competent solution for a team inbox to a serious competitor with all of the other programs in this field. Anyone considering Slack, Front, etc., needs to give Missive serious consideration. This program has gone from something I never knew I needed to something I now couldn't get by without.
Over the years, Missive has become feature-rich, adding things like:
- automatic assignment of incoming messages
- teams and team inboxes
- see when a colleague is typing
- merged conversations
- Facebook Messenger, Twitter, and Twilio SMS messaging
- very powerful email and conversation handling based on complex rules (for incoming messages, outgoing messages, and even actions like labels or comments)
- out of office handling of email assignments
- configurable snoozes
- webhook actions
- a public API (for both messages and contacts)
- custom integrations
- contacts management Missive has a lot to offer, even for handling personal email or a sole proprietor. However, it changes gears once you add a teammate, and the more colleagues you have, the more time it saves.
Nachteile: I wouldn't say there are any downsides to using Missive, as there's nothing it does that could be done better directly in Gmail. I would say that one feature that is lacking is being able to search for text in a conversation and be brought directly to the text (Missive just shows the messages containing that text). I have some conversations that are many years old with thousands of lines of text, so just being told that a search string is in that conversation does me no good. I want to be brought to the text (like how Find works in my browser) and be able to reply to it in some way (i.e., my reply should reference that line somehow).
Bewertet am 31.10.2019
Loving and Growing with Missive
Kommentare: Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.
Vorteile: We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.
Nachteile: Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.
Bewertet am 28.12.2017
The ability to comment and collaborate with your team in individual email is simply fantastic!
Kommentare: Missive helps me to have better communication with my team. The ability to comment directly on individual emails allows me to gain productivity.
Simple and easy to use.
Collaborating with team members is incredibly easy.
The user interface could be better and cleaner.
Minor bugs can occur, but are corrected almost immediately by the Missive team.
Bewertet am 28.9.2019
How to controll your colleague and work together
Kommentare: We had really a problem with the outgoing communication of our key accounts and sales team.
Vorteile: We can comment on all emails and outbound communications in real-time. Every email can be commented by other colleagues - we also see draft versions of emails
Nachteile: It's little bit difficult to set up by user.
Antwort des Softwareanbieters
von Missive an 1.10.2019
Thanks for the review! Making it more easy to setup user accounts is definitely something we want to do.
Bewertet am 11.4.2018
An awesome way to collaborate around email
Vorteile: If you want to share email without investing/migrating to a help desk, or without directly sharing your password, it's hard to beat Missive. I'm often sent direct emails from clients that I'd like to assign to other team members. Missive is the first tool I've found that makes this painless, so I can easily tag someone into a thread and get them to take over communications.
Nachteile: I understand why they have the chat integration, but it's not super useful for me and I wish it could be turned off. I'd also love more control over the visual interface. I really don't like column layouts in email (I know, I'm strange) and you're pretty much stuck with it in Missive.