Greetly Digital Receptionist
Wer nutzt diese Software?
Greetly proudly serves global companies, including DHL and Lennar, the world's fastest-growing coworking spaces, Industrious Office and Venture X and innovative tech companies like Security Scorecard.
Durchschnittliche Bewertung57 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis 49,00 $/Monat
- Preisinformationen FREE trial. Unlimited SMS, users, visitors, integrations (AD) and much more
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2010
Über Greetly Digital Receptionist
Greetly helps enterprise clients and coworking industry leaders save time, save money and Get More Done! Beloved by DHL, Garmin, Industrious Office and Office Evolution because Greetly is incredibly customizable to perfectly fit your brand and reception needs. Greetly's digital reception app has every feature you are looking for yet is easy to setup. Visitors will love the sleek and fast check-in process. Save Your ADMINutes with Greetly.
Greetly Digital Receptionist Funktionen
- Alarmfunktion / Benachrichtigungen
Die hilfreichsten Reviews für Greetly Digital Receptionist
Bewertet am 12.12.2018
Quick and easy way to increase efficiency at a busy reception station
We were seeking a way to triage our increasing foot traffic and reduce check in waiting times for people with scheduled appointments waiting behind people getting assistance completing complex forms. Receptionists had been doing their best to pause in the middle of explanations and to check in waiting people and contact the person they were meeting with then going back to the person they were working with. This created tension and frustration for people being helped, and the lack of focus resulted in errors in paperwork, hosts not being contacted and several other vexing issues.
As a busy government office we are always looking for ways to increase our efficiency and customer service - but adding additional staff was a non-starter and our first look into kiosk and check in systems was daunting, expensive and too much for us to handle. We knew it had to be easier and started looking into apps. After two failed pilots we finally found Greetly - a less expensive and more functional version of our previous app ventures. After some tooling around by a not totally tech savvy person and a small investment in several refurbished ipads and security enclosures we have kiosks up and running in both of our lobbies.
After just a week of use our clients and staff have all raved about the new functionality . On a daily basis two thirds of the former foot traffic is being handled by the Kiosk, allowing our staff to focus on and provide the best service possible to our clients.
- Quick to set up and install
- Easy End User interface
- Flexible and easy to make changes
- Staff access to maintain contact information and status
- Low cost entry for large payoff
Overall very functional and good level of flexibility to make it fit our unique needs but the following improvements to central administration and roles would be really helpful:
- Would like ability to create buttons and waiver forms that I can push to multiple lobby locations, currently you must set up each location from scratch
- Ability to view visitor logs for account and filter by location as desired, currently must go to a different page to see each locations log
- Role for staff that allows them to view and manage user log without access to other set-up options
- Ability for staff to put an auto text response to notifications that would be sent to the phone number entered by the client
Antwort des Softwareanbieters
von Greetly an 13.12.2018
Thank you Samantha. We know how important your work is serving the people of Marin County in Northern California and we are glad we facilitate you and your team's ability to get more done. Thank you for the positive review and we have taken your feedback to heart (and the product team).
Bewertet am 9.12.2016
Greetly made our lives easier
We have subscribed to Greetly for our four offices suites facilities since early 2016. It has been a great addition. Greetly provides a central service for the businesses in our buildings. Overall it has been an excellent experience.
Vorteile: Overall, it is pretty dummy-proof...and that is saying a lot about our other offices where I am not based ;)
Nachteile: It is a little annoying that they are solely on iPad...Android soon?
Antwort des Softwareanbieters
von Greetly an 9.12.2016
John, thank you for the great advice to buyers! We agree, once work spaces try Greetly, they will immediately see the benefits - great aesthetics, productivity gains and low cost. We are excited to support your reception areas and look forward to continuing this productive relationship.