Wer verwendet SWITCH.CM?

Small and medium properties, from apartment owners to boutique hotels, hostels and guest houses.

Was ist SWITCH.CM?

Switch.cm is the worlds most affordable Hospitality System Solution.
The award-winning, cloud-based platform automates online bookings, saves you time and offers essential operational functions to your hospitality business.
Switch.cm is an all-in-one system because it includes Channel Management, Property Management System, Automatic Billing, Booking Engine, Housekeeping and other additional functions for your to run your property easily.

SWITCH.CM – Details

Flymya

http://switch.cm/

Gegründet 2014

SWITCH.CM – Preisübersicht

SWITCH.CM ist verfügbar ab 9,00 $/Monat. SWITCH.CM bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für SWITCH.CM findest du unten.

Startpreis

9,00 $/Monat
Preisinformationen

Preisinformationen

Per property account, unlimited users. 2 months Free trial

Kostenlose Version

Ja

Gratis Testen

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

SWITCH.CM Funktionen

Channel Management Software
Auftragsmanagement
Bestandskontrolle
Bonus-Management
Chancenmanagement
Kampagnenmanagement
Kanal-Analytik
Leadmanagement
Partnermanagement
Produkt-Management
Wiederverkaufs-Management
Arbeitsauftragsverwaltung
Eigentümer-Aussagen
Gasterlebnis-Management
Gästekommunikation
Haushaltungsmanagement
Kontaktmanagement
Leadmanagement
Lieferanten-Management
Provisionsmanagement
Reservierung-Management
Zahlungsabwicklung
GDS- / OTA-Integration
Haushaltungsmanagement
Kassenlade-Management
Mehrere Immobilien
Mitarbeitermanagement
Online-Buchung
Preisoptimierung
Private Zimmer
Reputationsmanagement
Reservierung-Management
Schlafsäle
Verkaufspunkt POS
Angebotsmanagement
Inventarverwaltung
Management von Beschränkungen
Notausschalter
Raten-Management
Reservierung-Management
CRM
Catering
Einzelne Immobilie
Für die Ferienvermietung
GDS-/OTA-Integration
Instandhaltungsmanagement
Integrierte Buchführung
Marketing-Automatisierung
Mehrere Immobilien
Mitarbeitermanagement
Online-Buchung
Treueprogramm
Verkaufspunkt POS
Verlängerter Aufenthalt
Angebotsmanagement
Anmerkungen zur Reservierung
CRM
Drittpartei-Buchung
Gruppenreservierungen
Kundenbetreuung
Raten-Management
Reservierung von Akitivtäten
Zimmerbuchungsverwaltung

SWITCH.CM – Nutzerbewertungen

Zeigt 5 von 32 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.7/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.8/5
Erdis D.
Owner
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    Unrated
  • Quelle des Nutzers 
  • Bewertet am 9.1.2018

"basically, It's swiss knife PMS, all in one for every need of any size property."

Vorteile: We are small hostel and we don't need many features to manage our property and we found switch doing everything the best way. It syncs our reservations from all other platforms like booking, hostelworld, agoda, hostelbookers, airbnb, and many others also your own website or directly from facebook page. One of the best features is automated emails that you don't have to deal with welcoming email or sending invoices. Also the interface is super user-friendly so anyone that have used any webapp in general will understand it from the first try. This list of features can go on and on and i don't want to bore anyone reading this, so simply go for it give a try and judge for your self.
Thanks to the time switch.cm saved to me I've started doing day trips with the guests and another side business during the low season.

Nachteile: I can't complain about anything as a con, but in the future, I would consider more charts/stats like percentage of guests age we get, genres, age or number of guests sorted by a country they are from so we can target our audience with advertisements.

  • Quelle des Nutzers 
  • Bewertet am 9.1.2018
Rafael R.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 16.8.2018

"Good for the price"

Vorteile: Ease of use.

Nachteile: - How it handles group reservations. Every change you try to make takes a long time to be applied. It´s completely impossible to use switch with big groups - The lack of useful features especially when it comes to the payment history. It should display the total amount in the screen and have more filters such as payments per user and show/hide deleted payments.
Today if we want these informations we have to export the payments to a CSV fomat, open in google docs (or similar) and set filters
- There is a translation error in the brazilian portuguese version of Switch. In the payments history screen, in the drop-down menu there are two options: "on" and "between' . In the portuguese version they are translated as "ligado" and "entre". "entre" is correct but "on" should be translated as "em".
Every time I teach a new employee how to use the system I have to explain why is "ligado" listed there.

Antwort des Softwareanbieters

von Switch.cm an 21.8.2018

Hi Rafael, thanks for your feedback!

We've recently revised the Portuguese translation and fixed those minor errors. Take a second look into it and you'll see how it is now :)

The group reservation is working properly after the fixes we pushed in June for the slow loading. We will take your feedback about filters in the Payment History into consideration for the next batch of improvements.

Thanks for sharing you opinion!

Cheers,
Switch team

  • Quelle des Nutzers 
  • Bewertet am 16.8.2018
Evan W.
Owner
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.1.2020

"Switch for villa management"

Kommentare: The training and support and quick follow up's have made me feel satisfied with my purchase. Nice to have someone to talk to, message via the chat box, or actually meet the agent in person.

Vorteile: Easy to access, clean system and user friendly. Loads of stat information and charts if you need. The set was not difficult, and the customer service was fabulous. The price is the best on the market for the size of property we are - 4 rooms.

Nachteile: Needs templates set up for alternate invoicing. Needs mobile app option.

  • Quelle des Nutzers 
  • Bewertet am 8.1.2020
Aleksandar G.
Manager
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.1.2020

"Using SWITCH.CM is amazing experience.Thank you SWITCH.CM"

Kommentare: Synchronisation and my all reservations are inside SWITCH.CM .., SWITCH.CM is always ready to help you and solve your problems very very fast.

Vorteile: Excellent Synchronization , eazy , accessible

Nachteile: Sometimes it opening all my reservations...!!!
Very uncomfortable...

  • Quelle des Nutzers 
  • Bewertet am 18.1.2020
Aye mya S.
GM
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    2/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    5/10
  • Quelle des Nutzers 
  • Bewertet am 3.1.2020

"Connectivity Issues"

Kommentare: The connectivity is really slow. Sometimes, we have overbooking problems because of the connection delayed. After a guest books online, the reservation does not upload immediately in the software and when another person books, we have overbooking.

Vorteile: The price is affordable and easy to use.

Nachteile: There are onnectivity issues and need more fuctions.

Antwort des Softwareanbieters

von Flymya an 6.1.2020

We have a rate of less than 1% of overbookings cases related to actual connectivity issues or system slowness. The majority of the cases are due to auto-replenish or guaranteed allotment (those are programs that the OTA sets with hotels, directly).

Switch is currently being architecture in a new, faster language. You can expect a faster and more robust system from 2020 onwards.

  • Quelle des Nutzers 
  • Bewertet am 3.1.2020