Wer nutzt diese Software?

Lighthouse was built for operations teams that manage a large number of on-site or roving personnel across security, cleaning, facilities management, and field services.

Durchschnittliche Bewertung

21 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Lighthouse.io
  • http://lighthouse.io/
  • Gegründet 2015

Über Lighthouse.io

Lighthouse.io is a world-class mobile workforce management platform designed specifically for the security, cleaning, and field service industries. Equip your guards, cleaners and field workers with a suite of mobile tools that improve safety, productivity, and quality of services. Improve customer satisfaction with increased transparency, powerful dashboards, and automated reports.

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Lighthouse.io Funktionen

  • Aktivitäts-Verfolgung
  • Barcode / RFID
  • Check-in / Check-out
  • Entsorgungs-Nachverfolgung
  • Inventarverwaltung
  • Kundendienst-Historie
  • Nachverfolgen von Abschreibungen
  • QR-Code
  • Reservierungen
  • Standortverfolgung
  • Wirtschaftsprüfungs-Verlauf
  • Datensammlung
  • Ermittlungsmanagement
  • Kontrollpunkt-Tracking
  • Kundenmanagement
  • Mehrfache Alarm-Warteschlangen
  • Störfallmanagement
  • Veranstaltungsmanagement
  • Arbeitsprognose
  • Auftragnehmer-Management
  • Fähigkeiten-Nachverfolgung
  • Kostenplanung und Prognosen
  • Lebenszyklus-Management für Mitarbeiter
  • Leistungsbeurteilung
  • Personalbeschaffung-Management
  • Terminplanung
  • Variable Mitarbeiter
  • Zeit & Teilnahme

Die hilfreichsten Reviews für Lighthouse.io

Lighthouse internal positioning system

Mit Google übersetzen Bewertet am 17.1.2019
ICT Manger
Hausmeisterservice, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very happy. Their support teams are top notch and we get the support we need right away. They actively ask and engage for what we want to see in the suite. Their implementation team did an excellent job helping us get it up and running.
They have been great to work with and we are looking to deploy it further into the businesses sites to meet the needs of our clients.

Vorteile: It is an excellent suite of software that does 'just work', once you have it setup. We have our staff using it and it reducing the touch points they would have had to make manually, saving them time and providing a real time update to our clients on their efforts. It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.

Nachteile: The reporting is a little light at the moment, and we have implemented some PowerBI solutions to address that, however they are actively working on enhancing that component and it is looking pretty good so far.
The API also needs some attention, again they are working on that actively and soliciting requirements as to what we want it to be able to do which is outstanding.

Antwort des Softwareanbieters

von Lighthouse.io an 17.2.2019

Thanks for the review and feedback. It's great to hear that you and your clients are getting value out of the platform. We're working hard on improving the depth of our reporting and are pleased to let you know that we'll be releasing a range of new dashboard modules soon.

Thanks,
The Lighthouse Team

A powerful platform that helps me better manage cleaning services on a daily basis.

Mit Google übersetzen Bewertet am 18.6.2018
Hussein Z.
Contract Manager
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Lighthouse.io provides a powerful platform that helps me better manage cleaning services on a daily basis. I can identify issues in real-time and the reports give me a really good understanding of how we're tracking against KPI's

Vorteile: Time is the most critical asset. Lighthouse.io gives me the ability to track, optimize & analyse how time is spent by our workforce.It simplifies our timesheets, tasks & reports. Front line staff find it very easy to enter their time, report issues, report rotations & completing tasks. Lighthouse team provides an excellent customer support & always listening to their customers.

Nachteile: As a workforce management platform I found Lighthouse.io very adaptable to business needs, finding management solutions across a variety of different sites & different services. I would like to see an expansion to cover more HR management & recruitment process.

Antwort des Softwareanbieters

von Lighthouse.io an 22.6.2018

Thanks for the review Hussein.

We've really enjoyed working with you and the team to improve cleaning service delivery for your customers. We'll take on your feedback regarding expansion into more HR and management processes.

Many Thanks,
The Lighthouse Team

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