Wer nutzt diese Software?

Lighthouse was built for operations teams that manage a large number of on-site or roving personnel across security, cleaning, facilities management, and field services.

Durchschnittliche Bewertung

22 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Lighthouse.io
  • http://lighthouse.io/
  • Gegründet 2015

Über Lighthouse.io

Lighthouse.io is a world-class mobile workforce management platform designed specifically for the security, cleaning, and field service industries. Equip your guards, cleaners and field workers with a suite of mobile tools that improve safety, productivity, and quality of services. Improve customer satisfaction with increased transparency, powerful dashboards, and automated reports.

Lighthouse.io Funktionen

  • Abschreibungsmanagement
  • Aktivitäts-Verfolgung
  • Audit Trail
  • Barcode / RFID
  • Check-in / Check-out
  • Entsorgungswirtschaft
  • Reservierung-Management
  • Standortverfolgung
  • Datensammlung
  • Ermittlungsmanagement
  • Kontrollpunkt-Tracking
  • Kundenmanagement
  • Mehrfache Alarm-Warteschlangen
  • Störfallmanagement
  • Veranstaltungsmanagement
  • Arbeitsprognose
  • Auftragnehmer-Management
  • Fähigkeiten-Nachverfolgung
  • Kostenplanung und Prognosen
  • Lebenszyklus-Management für Mitarbeiter
  • Leistungsbeurteilung
  • Personalbeschaffung-Management
  • Terminplanung
  • Variable Mitarbeiter
  • Zeit & Teilnahme

Die hilfreichsten Reviews für Lighthouse.io

Lighthouse internal positioning system

Bewertet am 17.1.2019
Verifizierter Rezensent
ICT Manger
Hausmeisterservice, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very happy. Their support teams are top notch and we get the support we need right away. They actively ask and engage for what we want to see in the suite. Their implementation team did an excellent job helping us get it up and running.
They have been great to work with and we are looking to deploy it further into the businesses sites to meet the needs of our clients.

Vorteile: It is an excellent suite of software that does 'just work', once you have it setup. We have our staff using it and it reducing the touch points they would have had to make manually, saving them time and providing a real time update to our clients on their efforts. It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.

Nachteile: The reporting is a little light at the moment, and we have implemented some PowerBI solutions to address that, however they are actively working on enhancing that component and it is looking pretty good so far.
The API also needs some attention, again they are working on that actively and soliciting requirements as to what we want it to be able to do which is outstanding.

Antwort des Softwareanbieters

von Lighthouse.io an 17.2.2019

Thanks for the review and feedback. It's great to hear that you and your clients are getting value out of the platform. We're working hard on improving the depth of our reporting and are pleased to let you know that we'll be releasing a range of new dashboard modules soon.

Thanks,
The Lighthouse Team

A powerful platform that helps me better manage cleaning services on a daily basis.

Bewertet am 18.6.2018
Hussein Z.
Contract Manager
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Lighthouse.io provides a powerful platform that helps me better manage cleaning services on a daily basis. I can identify issues in real-time and the reports give me a really good understanding of how we're tracking against KPI's

Vorteile: Time is the most critical asset. Lighthouse.io gives me the ability to track, optimize & analyse how time is spent by our workforce.It simplifies our timesheets, tasks & reports. Front line staff find it very easy to enter their time, report issues, report rotations & completing tasks. Lighthouse team provides an excellent customer support & always listening to their customers.

Nachteile: As a workforce management platform I found Lighthouse.io very adaptable to business needs, finding management solutions across a variety of different sites & different services. I would like to see an expansion to cover more HR management & recruitment process.

Antwort des Softwareanbieters

von Lighthouse.io an 22.6.2018

Thanks for the review Hussein.

We've really enjoyed working with you and the team to improve cleaning service delivery for your customers. We'll take on your feedback regarding expansion into more HR and management processes.

Many Thanks,
The Lighthouse Team

Working with the LH.io tool and team has been great.

Bewertet am 22.6.2018
Kevin J.
Vice President, Eastern Region
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The biggest benefit is that the software gives PEFS an extra level of transparency to provide with our service line. Not many of our competitors can show real-team reports on tasks and progress of day to day services.

Vorteile: The software allows us to provide an extra layer of transparency to our service offering to our customers. The new GPF function takes the tool to the next level!

Nachteile: The con is training out teams to take full advantage of all the software has to offer. However, it's a game changer for our teams when used correctly.

Antwort des Softwareanbieters

von Lighthouse.io an 17.2.2019

Thanks for the review Kevin.

Training end users is always a big investment and is critical to get right when introducing any new software product into a business. We're always happy to setup additional training sessions if needed - just get in touch with your Customer Success Manager.

Thanks,
The Lighthouse Team

Highly Recommend Lighthouse.io

Bewertet am 17.1.2019
Kylie M.
Quality Manager
Hausmeisterservice, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I would highly recommend Lighthouse.io.
The team is always available and happy to assist. The software system is the most advanced system that I have seen, the technology is amazing. They are always working towards bringing improvements into the system. Lighthouse have really simplified the system for the end user, they understand that not everyone is technologically savvy. This system has had a positive impact on our business and our clients.

Vorteile: The Lighthouse.io system is so easy to install and use. Even staff members that aren't use to using a 'smart' phone technology are finding the system easy to use.
We also love the 'live mapping' and 'heat map system'. It provides you with a quick summary , you can quickly identify areas that need attention immediately.

Nachteile: The area that we wanted improvements in was automatic reporting - which Lighthouse.io has just brought in. We are now receiving daily reports across our sites

Antwort des Softwareanbieters

von Lighthouse.io an 18.1.2019

Hi Kylie, thanks so much for your review. We appreciate the support and feedback you have provided since becoming a Lighthouse customer. We look forward to building an even stronger partnership in 2019!

Thanks,
The Lighthouse Team

Overall adds significant value to the business, and drives cost reductions in public liability.

Bewertet am 14.6.2018
Darren L.
Cleaning Operations Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: Enables us to manage our public liability exposure by recording instantly and they happen. Also provided us with the ability to track and manage our staff while on shift

Nachteile: The back end system is sometimes difficult to get the type of reports we wanted. However Ben and his team have allways developed and implemented what ever reporting we required

Antwort des Softwareanbieters

von Lighthouse.io an 22.6.2018

Hi Darren,

Thanks for writing a review. Happy to hear that Lighthouse adds significant value and helps reduce PL costs.

We're working hard on making improvements to the back end system and we've recently released performance dashboards to help with this. We look forward to continuing to work closely with Spotless to build out the features that you need.

Many Thanks,
The Lighthouse Team

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