---
description: Detaillierte Informationen über eWay-CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: eWay-CRM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

Canonical: https://www.capterra.com.de/software/152769/eway-crm

Seite: 1 / 34\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/152769/eway-crm?page=2)

> CRM Add-in für Outlook, die bei der Verwaltung von Kontakten, Vertrieb, Projekten und Mail-Merges hilft. Sofort verfügbar auf iOS / Android.
> 
> Bewertung: **4.5/5** von 820 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet eWay-CRM?

Verkaufs- oder projektorientierte Organisationen mit Microsoft Outlook.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 820 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: eWay System
- **Region**: Kansas City, USA
- **Gegründet**: 2008

## Gewerblicher Kontext

- **Startpreis**: 20,00 $
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch, Slowakisch, Tschechisch
- **Verfügbare Länder**: Australien, Deutschland, Irland, Kanada, Slowakei, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abonnenten-Management
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Anpassbare Felder
- Anwaltsmanagement
- Aufgabenmanagement
- Automatisches Telefonwahlgerät
- Berichterstattung / Analyse
- Berichterstattung / Projektverfolgung
- CAN-SPAM Compliance
- CRM
- Dokumentenmanagement
- E-Mail Marketing
- E-Mail-Management
- E-Mail-Tracking
- Engagement-Tracking
- Filesharing
- Fortschrittsverfolgung
- Fundraising-Management
- Für Versicherungsbranche
- Gemeinsame Kontakte
- Kampagnenanalysen
- Kampagnenmanagement
- Kontaktmanagement
- Kostenverfolgung
- Kundendatenbank
- Kundenmanagement
- Kundennachverfolgung
- Kundensegmentierung
- Leadmanagement
- Management der Anruflisten
- Mitgliedschaft-Management
- Mobile Optimization
- Multi-Channel-Kommunikation
- Performance Management
- Pipeline-Management
- Projektmanagement
- Projektplanung/Terminierung
- Ressourcenmanagement
- Sales-Pipeline-Management
- Statusverfolgung
- Suchen / filtern
- Terminplanung
- Terminplanung
- Vorlagen-Management
- WYSIWYG-Editor
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zeit & Kosten Verfolgung
- Zeitverfolgung

... und 35 weitere Funktionen

## Integrationen (15 insgesamt)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer ONE
- WordPress
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Customer Success Tools](https://www.capterra.com.de/directory/30961/customer-success/software)

## Ähnliche Kategorien

- [Customer Success Tools](https://www.capterra.com.de/directory/30961/customer-success/software)
- [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software)
- [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software)
- [CRM Software für Kleinunternehmen](https://www.capterra.com.de/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.com.de/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (726 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.com.de/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Nutzerbewertungen

### "Very good solution if you want a full integreted system with Outlook." — 4.0/5

> **Heiko** | *20. Februar 2025* | Logistik & Lieferkette | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The way you can customise the screen (Forms) with the Formular Designer. We will start with one licence to continue the setup. If the CRM works we will invetsigate the possiability to use the Project function to build our custom TMS System (Transport Management System) with project costing.
> 
> **Nachteile**: That you are unable to design the pdf and print layout. We have been told that this can only be done by e-way programming staff. Multi currency function for offers. Not very flexible to set up on your own.
> 
> We did run a test for 3 weeks now and the experiance is very good. There is still a lot of work to be done to be able to generate and design the offers to be issued out of the system

-----

### "Good tool - that's it" — 4.0/5

> **Tino** | *25. Juni 2025* | Maschinerie | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Integration in MS Outlook, quite easy to use, nothing else to mention.
> 
> **Nachteile**: The app is really not good, new design is not as good as the old one, nothing else to mention.

-----

### "The best CRM for Microsoft Outlook." — 5.0/5

> **Carsten** | *28. September 2024* | Industrieautomation | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: eWay is by far the best CRM integrated in Microsoft Outlook. We were really screening the market for a CRM who is truly integrated into Microsoft Outlook, and the one that does it all right is eWay-CRM.

One of the best features is the possibility to design the forms and the fields that you need by yourself without any coding. And this also includes automated actions.
> 
> **Nachteile**: There's nothing that we don't like. We have a server license that we host by ourselves with around 110 users. Sometimes the speed of the software is a bit slow for my opinion, but this could also rely on our server capacity and not on the software.
> 
> Overall we are very happy with the experience and of course also with the service of this Czech company. The people are always nice, friendly and very fast in answering any questions.

-----

### "My first Time with eWay-CRM" — 5.0/5

> **Meik** | *27. Juni 2024* | Personalwesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The integration inmy office and outlook seems perfect
> 
> **Nachteile**: nothing, all what it have is perfect for my work
> 
> We tested much veveral CRM Systems but this now is perfect

-----

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6. Januar 2026* | Öffentliche Sicherheit | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Nachteile**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

Seite: 1 / 34\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/152769/eway-crm?page=2)

## Links

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