Wer verwendet Q One?

Marktforschungsagenturen, CPG und alle Organisationen, die sich mit Marktforschung befassen. Bildungseinrichtungen und gemeinnützige Organisationen. (Bitte Kontakt aufnehmen, um Preise zu erfahren)

Was ist Q One?

Q One ist eine SaaS (Software as a Service) Single-Cloud-basierte, Multi-Channel-, Multi-Currency- und mehrsprachige Marktforschungsplattform, die eine umfassende Palette an Funktionen für Forschungsprofis und Organisationen bietet, die sich auf die Automatisierung von Panel-Personalbeschaffungen/Management, Incentivierung von Panel-Mitgliedern, Umfrage-Programmierung und Datensammlung spezialisiert haben, die das Panel-Engagement erhöht und datenbasierte Echtzeit-Einblicke sammelt.

Q One – Details

Q One Tech

http://www.qone-tech.com/

Gegründet 2014

Q One – Preisübersicht

Q One bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Q One findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Q One Funktionen

CEM Software (Customer Experience Management)
Analytik
Befragungs-/Umfragemanagement
Dashboard
Empfindungsanalyse
Kundensegmentierung
Multichannel-Datenerfassung
Negatives Feedback Management
Prädiktive Analytik
Textanalyse
Wissensmanagement
Content-Management
Diskussionen / Foren
Gruppenmanagement
Ideenfindung / Crowdsourcing
Inhalt-Moderation
Mitgliederverzeichnis
Mitgliedschaft-Management
Social-Media-Management
Veranstaltungsmanagement
Website-Management
360-Grad-Feedback
Analytik
Berichterstattung über Anrufe
Feedback-Sammlung
Umfrage-Management
Überwachung der Beschwerden
Benchmarking
Datenmanagement
E-Mail/Online
Entschädigungsmanagement
Musterproben-Management
Panel-Management
Papierbasiert
Persönlich
Statistische Analyse
Umfrage-Management
iPhone-iPad
Benutzerdefinierte Umfrage-URLs
Datenanalyse-Werkzeuge
E-Mail Marketing
Fragen-Verzweigung
Fragenkatalog
Mobile Umfrage
Offline-Antwort-Sammlung
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Website-Intercept-Umfragen

Q One – Nutzerbewertungen

Zeigt 5 von 10 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.7/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.4/5
Pam C.
Vice President
Marktforschung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.8.2019

"Fantastic Resource"

Kommentare: My experience has been fantastic! Q One has saved us time and enabled us to be more responsive to our clients. They regularly take our suggestions and implement those improvements across clients. As they build solutions, these benefits are offered to all clients which is fantastic!

Vorteile: I love the flexibility of the Qone software. The team has been very creative and was able to not only meet but exceed our expectations. They built a custom solution for us which is outstanding and has saved us so much time. Our clients love it too!

Nachteile: There are no downsides from my perspective.

  • Quelle des Nutzers 
  • Bewertet am 29.8.2019
Sarah S.
Data Operations/Project Manager
Marktforschung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.8.2019

"Data Operations User"

Kommentare: Always up to date panel counts helps us find patients and caregivers quickly and have accurate numbers on hand for clients at all times is a huge benefit. Adding conditions/diseases as new panels helps us expand our access for hard to recruit studies. I enjoy using Q One and find it has made my job more efficient and organized than ever before. I am thankful for the quick response and generous help from reps who help find viable solutions or explain new features.

Vorteile: Easy navigation, time-saving, adaptive and customizable to fit the needs of our company

Nachteile: Not able to select data from 2 panels at the same time. In RPV's case, it would be nice to search the WhatNext panel and Rare Patient Voice panel simultaneously for patients/cg's.

  • Quelle des Nutzers 
  • Bewertet am 29.8.2019
Kate V.
Assistant Manager - Qualitative (Global)
Marktforschung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 20.2.2020

"Comprehensive and Simple to Use"

Kommentare: We are still relatively new to Q One, having acquired a company which used it. We are working to determine whether to integrate our panel into Q One, or Q One into ours. Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully.

Vorteile: I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise. I also like that you can assign projects to people on the team as you build them so that hand-off is simple.

Nachteile: The platform is sometimes slow to navigate (took about 10 second to go to the 'Dashboard' page this morning) when other websites are not. I'd like the dashboard page to be more customizeable, so you could for example set your dashboard to only show your own projects, projects with issues, or other thresholds for them to appear there or viewing modes, rather than the views which appear ('Top 10 Projects' for example is not helpful - I need the bottom 10 to help my team, or only my own to manage my own projects best). I have not personally experienced this, but I was told by our trainer that Q One has issues with redirects to client software, when we want to drive our sample to a client-programmed survey, so we have avoided using it for that yet and unfortunately that accounts for enough of our projects that it has been a significant barrier to regular use, while the Kinesis platform we are currently using (poor user interface and limitations though it has) is much better suited for that.

  • Quelle des Nutzers 
  • Bewertet am 20.2.2020
Jason G.
Client Services - Qualitative
Marktforschung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 4.3.2020

"Combined Panel and Survey Management"

Kommentare: The platform loads slowly, often taking 20-30 seconds to load a page when other websites are fast, and the way the information is payed out (grouped by type of info rather than all being under a project) causes confusion and unnecessary navigation. But, it is user friendly in clearly providing explanations for what the fields are asking for and how to set things up.

Vorteile: I am able to set up a project from scratch without the assistance of our tech department which pulls sample for us in our other platform Kinesis and sets up the links and connects the sample and links to the programming platform Decipher. This is far simpler - user friendly to set up, explaining step-by-step throughout the process such that we’ve had a couple of people set up projects without advanced training.

Nachteile: There are sections of information like ‘Invitations’, ‘Survey Overview’ and ‘Results’, so you would have to go into each of those three and search for your project in each. Rather than being organized by the type of information, there should be a search bar at the top throughout that lets you search for the project, and when you find it all of the information is available. Organize by project, not by info type.
Also, the Overview page would be useful only if I could customize it, or if it pulled in only projects that are assigned to me. I don’t need to know about projects hat have incidence problems unless they are my projects.

  • Quelle des Nutzers 
  • Bewertet am 4.3.2020
Emina F.
Senior Project Manager
Marktforschung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.9.2019

"Love Qone"

Kommentare: My experience is very positive, I have been using Qone for a long time now and it is always up to date. The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient.

Vorteile: Qone research platform provides all that Market Research needs, it is efficient and easy to use. The software streamlines internal processes to improve efficiency and cost-savings.

Nachteile: There are no cons, I am extremely happy with the software.

  • Quelle des Nutzers 
  • Bewertet am 3.9.2019