--- description: Detaillierte Informationen über Epos Now zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kassensysteme](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.com.de/software/152638/epos-now Seite: 1 / 30\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/152638/epos-now?page=2) > Epos Now bietet Business-Management-Lösungen für kleine und mittlere Unternehmen, die im Einzelhandel und Gastgewerbe tätig sind. Das Unternehmen bietet Point-of-Sale(POS)-Hardware und branchenführende cloudbasierte Software, die mit dem Appstore von Epos Now geliefert wird, um nahtlose Integrationen mit Zahlungen, Konten, Marketing und anderen wichtigen Geschäftstools zu ermöglichen. Diese skalierbaren Systeme sind auf individuelle Geschäftsanforderungen zugeschnitten und bieten vollumfängliche Schulung. Premium-24/7-Support ist ebenfalls verfügbar. > > Bewertung: **3.8/5** von 729 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Epos Now? Die ausgezeichneten separaten Einzelhandels- und Gastgewerbesysteme von Epos Now sind für Unternehmen jeder Größe geeignet und wurden online mit einem Rating von 9/10 bewertet. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.8/5** | 729 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Epos Now - **Region**: Orlando, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 349,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Spanisch - **Verfügbare Länder**: Australien, Guernsey, Irland, Isle of Man, Jersey, Kanada, Malta, Mexiko, Neuseeland, Spanien, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Auftragsabwicklung - Auftragserfassung - Auftragsmanagement - Auftragsverfolgung - Bar Tab Management - Barcode/Ticket Scanning - Belegmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestandsoptimierung - Bestell-Automatisierung - Buchhaltung - Debit-/Kreditkartenverarbeitung - Drucken vor Ort - Einzelhandel-Lagerverwaltung - For Bakeries - Geschenkkarten-Management - Getrennte Kontrollen - Integration in die Buchhaltung - Inventarverwaltung - Kitchen/Menu Management - Kundendatenbank - Kundenkonten - Kundenmanagement - Kundenspezifisches Branding - Mehrere Geschäfte - Mehrere Zahlungsmöglichkeiten - Mitarbeitermanagement - Mobile Zahlungen - Mobiler Zugriff - Online-Zahlungen - PCI-Compliance - Payment Gateway Integration - Persönliche Zahlungen - Preismanagement - Price/Margin Management - Rabattmanagement - Real-Time Data - Remote-Zugriff/-Kontrolle - Reservierung-Management - Tabellenverwaltung - Third-Party Integrations - Touch-Screen - Transaktion-Überwachung - Transaktionshistorie - Verkaufspunkt POS - Zugriffskontrollen / Berechtigungen ... und 17 weitere Funktionen ## Integrationen (25 insgesamt) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 Accounting - Salesforce Sales Cloud ... und 10 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Kassensysteme](https://www.capterra.com.de/directory/20052/point-of-sale/software) ## Ähnliche Kategorien - [Kassensysteme](https://www.capterra.com.de/directory/20052/point-of-sale/software) - [Lebensmittelverwaltung Software](https://www.capterra.com.de/directory/20025/food-service-management/software) - [Gastronomie Software](https://www.capterra.com.de/directory/20026/restaurant-management/software) - [Warenwirtschaftssysteme](https://www.capterra.com.de/directory/30006/inventory-management/software) - [Kassensysteme für Gastronomie](https://www.capterra.com.de/directory/30603/restaurant-pos/software) ## Alternativen 1. [Square Point of Sale](https://www.capterra.com.de/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews) 2. [Clover](https://www.capterra.com.de/software/166759/clover) — 3.8/5 (583 reviews) 3. [PayPal Point of Sale](https://www.capterra.com.de/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Boulevard](https://www.capterra.com.de/software/180087/boulevard) — 4.6/5 (390 reviews) 5. [Shopify POS](https://www.capterra.com.de/software/205337/shopify-pos) — 4.6/5 (248 reviews) ## Nutzerbewertungen ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9. August 2025* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Nachteile**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3. Januar 2026* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Nachteile**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Verifizierter Rezensent** | *23. April 2026* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Nachteile**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Great Customer Service" — 5.0/5 > **Edward** | *2. Juli 2026* | Einzelhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I have looked at alternative suppliers and Epos Now were the most favourable. They have low fees so they are value for money and they provided us with an e-commerce solution too. Credit Card payments work very well and we receive funds quickly. The software is very easy to use, seems secure and I am impressed with the stock control management of the software. > > **Nachteile**: I can't think of any negatives really but would appreciate a pro-active stance to improve our till and provide a larger screen. If they had a sales rep calling in once a year I would appreciate that. > > They seem to care about helping us grow our business. Fees are low and they have lots of free courses to help learn new features as they are released. They seem to care a lot about after sales service and are a friendly team. Whenever I have called for phone support they have been quick at resolving problems. ----- ### "Happy Customer" — 4.0/5 > **Sheila** | *15. Januar 2026* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: customer support was very important to me because I was not very familiar with POS and I needed a lot of help which they gave me. The setup was easy and it has helped me to keep track of my sales better. It also helps me know what product is selling the best. > > **Nachteile**: I am still learning the system and the things it can do. The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS. > > I'm happy that I got it I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done. ----- Seite: 1 / 30\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/152638/epos-now?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/152638/epos-now) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten