Fixd

Kommentare: I first started using Fixd 4 years ago when I worked for a different company. After being hired by another company who needed an inventory system it was a no brainer for me to instantly think of Fixd! My employer had begun trying to set up a different system and after one look at it I told them that there was a much better system out there called Fixd. I explained the system and showed them how it worked and they where very happy to switch. Pricing is excellent, support is top notch and the system covers all levels of inventory management. The customer service and IT support that fixd offers is unlike many other programs I have used. The team at Fixd is easy to get in touch with and is always there to help with whatever you need!

Vorteile: I have always liked how easy this system is to use. My site technicians who where not computer savvy easily caught on to the system and how it worked and enjoyed using it as it made their lives so much easier! This system is also web based so a company like the one I work for with heavy security and firewalls makes this system a perfect fit as it doesn't require its own server.

Nachteile: There isn't anything I do no like about this software. User friendly, and covers all areas of inventory management.

Kommentare: Fixd can be tricky to ensure schedules are set up correctly, but very easy once you get the idea, you can the "Copy" the asset tree from another saving time, Tech support on chat are always on hand to help out and provide suggestions and investigate any issues promptly

Vorteile: Fixd is an extremely user friendly system for our technicians to use, It is very easy to create, edit and manage tasks and schedules,

Nachteile: The ability to also have a sliding schedule and not just a fixed time range on all maintenance tasks This would save removing and recreating schedules and would be an extreme advantage, anc able to set on individual l assets not entire fleet

Kommentare: It would be great if the website was optimised for mobile. Sometimes I like to bring up tasks while I'm away from my desk but it's very difficult to navigate.

Vorteile: Ease of use espically with the issuing TOC, the ability to raise new tasks is quite easy and straight forward, customer service is excellent as any issue get sorted very quickly.

Nachteile: Hositing can be very slow at times, no ability to edit exisiting user names/email addresses, browser spellcheck no longer works with the new comments field, file uploading limit is too small (would be nice if it was raised to 10mb)

Kommentare: Internal inventory issues

Vorteile: Ease of navigation and overall appearance, very clean and concise

Nachteile: No complaints as of yet, everything is very self explanatory

Kommentare: We primarily use Fixd for a couple tasks. All of our hourly employees use Fixd to keep track of their hours and we use the "Documents" feature to host our safety documentation, procedures, and any other field doc that the technicians need to access while on the road.
As far as the time sheet feature, it can be a bit of a pain to do on a small mobile device, but you can get the job done.
Documents works as expected on a PC but severely struggles while on a mobile device, this is becoming an issue. We are primarily switching to a tablet type of workforce and having our documents inaccessible does not work. We are experimenting with other softwares for document management because of this.

Vorteile: Simple and easy to use. Timesheets work very well

Nachteile: Does not work well on mobile devices. There isn't even a mobile optimized view that would make using a mobile browser so much easier.
Also, the app is frustrating to say the least, it is very thin on features and crashes when I try to use it on my iPad.