littlefleets

von littlefleets

5 / 5 10 Bewertungen
littlefleets

Wer nutzt diese Software?

littlefleets was designed and developed specifically for small to medium sized transportation companies in the U.S. and Canada.

Durchschnittliche Bewertung

10 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis $5/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support währen der Geschäftszeiten
    Online

Angaben zum Hersteller

  • littlefleets
  • https://www.littlefleets.com
  • Gegründet 2013

Über littlefleets

littlefleets is a world leader in transportation business management software. Streamline all your daily business operations from start-to-finish; from the initial customer call to dispatching and managing your team, to billing and collecting electronic payments and integrating to Quickbooks Online, to getting an automated time sheets and travel reports, all in one place. Simply increase productivity, boost your bottom line and enrich your customer care experience.

littlefleets Funktionen

  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Call-Center-Management
  • Job-Management
  • Job-Nachverfolgung
  • Kundendatenbank
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Routing
  • Self-Service Portal
  • Techniker-Management
  • Terminplanung
  • Vertragsmanagement
  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Computergestützter Versand
  • Fahrtenbuch
  • Fahrzeug-Nachverfolgung
  • Kraftstoff-Management
  • Kundendatenbank
  • Notfall-Versand
  • Routing
  • Terminplanung

Die hilfreichsten Reviews für littlefleets

Almost idiot proof ....seamless transition from Excel based scheduling

Mit Google übersetzen Bewertet am 24.8.2016
Nikki S.
Office Co-Ordinator
Hausmeisterservice, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great customer service, the tutorials are well done. We had difficulty locating a scheduling program that provided a address based schedule vs client name. This program provides a daily and monthly snapshot of scheduled jobs. The initial setup and walk thru was great....we were able to see how the program functioned from our computer screen.
Excellent customer service ..our questions have been answered within minutes to within an hour. We have had a few technical issues but they were resolved quickly.
The learning curve is short & painless. We liked that we could choose the features we needed for our company and we didn't have to pay for bells & whistles that we wouldn't/couldn't use.
We have tried other "free" trial software programs...we found they were so complicated or required so much effort to set up that we walked away.

Vorteile: Calendar design is easy to use and user friendly to enter job information. Search options by day, by technician, by address, by job type. We love the multi user aspect of the dashboard and that all information and editing is shown in real time. You receive an alert if you try to schedule a job into a time slot with a pre-existing job. Easy to edit time & date changes. Our technicians love the telephone # hyper link.
Littlefleets team really listens to our questions and requests. We are really impressed as the solutions and tips provided by Sia and his team.

Nachteile: Unable to delete comments/work details from a future date job.
We would like the on-site contact and telephone number per job address saved .
We would like to add a label on information to a calendar day to flag holiday or that our business is closed but still allow us to enter emergency calls on those dates.

Our staff loves it!

Mit Google übersetzen Bewertet am 25.8.2016
Jeff S.
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a Canadian Fire Alarm Company and this software has been easy to use and the learning curve is short. The real time aspect for scheduling our 12 field technicians is fantastic. We out grew our previous scheduling program and wish we had found this program sooner. One of the most important issue this program has resolved is potential of double bookings due to multiple schedulers.

Vorteile: Customer support is fantastic. Given the nature of our industry and our specific scheduling needs Littlefleets is a great fit. We weren't looking for all the bells and whistles most other programs included, with the associated higher cost. Littlefleets allowed us select the features we need. The initial set up was quick and easy. The calendar dashboard is wonderful to use and easy to read/understand. The search features and the ability to provide our technicians with detailed job information without all the paper are particularly good. The app is free and the technicians find it user friendly. Sia and his team answers our many questions and provided solutions

Nachteile: On-site contacts and phone numbers are a must for our field technicians. It would be great if this information could be saved with the associated job address. The hyper link in the app is designated as the client phone #, we enter the on site number as majority of property managers are not located on-site. We do have to re-enter the on site contact name.
We often have 2-5 day job projects which must be assigned to a technician for every day of the job. Our technicians do not like to receive 2-4 notifications on their cell regarding the same job.

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