ReachEdge

ReachEdge

von ReachLocal

Wer verwendet ReachEdge?

ReachEdge serves a variety of industry verticals in the U.S. and internationally. Get more leads from your advertising and website with our lead capture and tracking tools for local businesses.

Was ist ReachEdge?

ReachEdge is our easy-to-use Customer Engagement Software for local businesses. ReachEdge give you tools to engage customers on your site, track where your leads are coming from, and capture online and phone leads into a central inbox, which makes it easy for you to engage with your leads and see what marketing tactics are working best for your business.

ReachEdge – Details

ReachLocal

https://www.reachlocal.com

Gegründet 2003

ReachEdge – Preisübersicht

ReachEdge ist verfügbar ab 149,00 $/Monat. ReachEdge bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für ReachEdge findest du unten.

Startpreis

149,00 $/Monat

Preisinformationen

Free Trial for first 30 days and regular service fee is applied

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

ReachEdge Funktionen

Kundenengagement Software
Abwanderungsraten-Management
Analytik
Community-Management
Feedback-Sammlung
Gamification
Inhalt-Syndizierung
Kommunikationsmanagement
Live-Chat
Video-Inhalte

ReachEdge – Nutzerbewertungen

Zeigt 5 von 48 Nutzerbewertungen

Gesamt
4.2/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.4/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4/5

Successful ROI

Bewertet am 31.10.2016
Nicole L.
Outreach Supervisor
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Reach Local's products have helped us increase our revenue exponentially. When used together, our campaigns have had a very successful return on investment. Our account manager has gone above and beyond to learn our business and help us form a successful campaign unique to our business and industry.

Vorteile: Easy to use, customization

Nachteile: Some website features are difficult to use

Antwort des Softwareanbieters

von ReachLocal an 31.10.2016

Nicole,
Thank you for your review! We're happy to hear you've seen increased ROI after using our products and glad your account manager has been helpful.

ReachEdge Product- Company Standpoint

Bewertet am 31.10.2016
Jossie E.
Executive Director
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We really enjoy using ReachEdge to help us keep track of all of our clients, follow ups, prospective clients. It is pretty easy to use and understand, which is something that we really like about the program. It helps our business stay on top of leads, which is important since we are a referral based company.

Vorteile: The ease of use and ability to keep track of clients. It is nice to see where your traffic is coming from and your company's response time for prospective business.

Nachteile: The customer service can sometimes be confused on what problems you are experiencing so that can be frustrating to what they see and what you are seeing.

Antwort des Softwareanbieters

von ReachLocal an 2.11.2016

Jossie,
We¿re happy ReachEdge has been able to help you track clients and see what¿s working for your business. We¿ve passed your comments along to our internal teams. Thank you!

Very functional but overwhelming

Bewertet am 17.12.2018
Alexa F.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
2/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This is a great feature to have as a business owner, however it is VERY overwhelming. It would be great to designate responding to customers or "leads" to a specific employee, but right now I am the one doing so. It is a little confusing to work but it is a great feature and helps gain customers.

Nachteile: I think if they made it a little simpler on the eyes this would be a 10/10 software.

Reach Edge review

Bewertet am 31.10.2016
Dale B.
Marketing Director
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been utilizing the ReachEdge platform since December 2013. All in all, have been satisfied with the product and it is a good entry level website platform for those companies just getting started. One negative is that the code is not built in word press format and there are limits to layout and structure of the website. As a result, since our company is grown we feel we have reached a point where we have outgrown the ReachEdge software and are beginning the process to look at other options. Again, it is easy to use and a good solution for newly forming or stagnated companies.

Vorteile: Relatively inexpensive to get a nice looking website built and up and running, easy to use.

Nachteile: Not built in word press, very limited number of layout and no real flexibility in layout structure. As our company has grown, feel like we have outgrown platform as the layout is becoming bulky to handle our needs.

Antwort des Softwareanbieters

von ReachLocal an 2.11.2016

Dale,
Thanks for taking the time to let us know about your experience. We¿ll pass your feedback along to our internal teams so we can continue making improvements.

With them from the start and still here

Bewertet am 1.11.2016
Cassidy H.
Admin
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We've been using ReachEdge for years now! The website they made for the company is beautiful, and we've received a lot of compliments on it. It's easy for us to go in and update or we can make changes through them. Their customer support is top notch. They are always helpful and polite. Like I said, we've been using them for years and we have no plans on changing anything! :)

Vorteile: Easy to use. Great customer support.

Nachteile: Nothing.

Antwort des Softwareanbieters

von ReachLocal an 2.11.2016

Cassidy,
We love being part of your business and look forward to many more years of working together!