Wer nutzt diese Software?

eCommerce companies with $4M+ of annual revenue which want to increase sales through their existing customer base.

Durchschnittliche Bewertung

28 Bewertungen
  • Gesamt 4.7/5
  • Benutzerfreundlichkeit 4.2/5
  • Kundenservice 4.7/5
  • Funktionen 4.4/5
  • Preis-Leistungs-Verhältnis 4.6/5

Produktinformationen

  • Kostenlose Version Ja
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Talkable
  • https://www.talkable.com/
  • Gegründet 2010

Über Talkable

Talkable is changing the way e-commerce companies acquire and retain customers through one of the most powerful marketing tools referrals. Talkable offers a platform to maximize the impact of referrals: a built-in A/B testing suite, segmentation of offers, and controls for fraudulent behavior. If you are looking to acquire new customers and increase customer loyalty, Talkable's customer success team can tailor a program to meet your needs. Perfect for brands with $4M+ annual revenue.

Talkable Funktionen

  • Affiliate-Marketing
  • Bonus-Verteilung
  • Feedback-Management
  • Kampagnenmanagement
  • Kontaktmanagement
  • Leadmanagement
  • Mitarbeiterempfehlungs-Management
  • Partner-Verweisliste
  • Treueprogramm

Die hilfreichsten Reviews für Talkable

Referral marketing platform for resharing discounts to my customers friends and family.

Bewertet am 12.5.2019
Max R.
Marketing Automation Specialist
Luxusgüter & Schmuck, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The power of referral is definitely strong.

Vorteile: Talkable referral platform helps us generate extra sales in the luxury watch industry. Backed up by a solid remarketing strategy, resharing purchased items with a coupon increased ROI.

Nachteile: The strategy of discounts took us some time. Once we had the mockups for resharing products, we had to deal with our custom site. Talkable provided their own developers who were able to quickly implement integration with our site and Adroll.

Great product, great team.

Bewertet am 14.12.2017
Ian J.
Ecommerce Manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Kommentare: For a brand that cannot/does not want to be very promotional, I think the tool worked well. However, it would shine for a retailer that has a deep product assortment and a wide range of price points.

Vorteile: From start to finish, the process was very simple to implement. It's honestly one of the only products I've ever encountered where I've been told it's only a couple of hours to implement, and it was actually only a couple of hours. The UI for the tool is very intuitive, and the WYSIWYG tool is very easy to use. The emails and onsite widgets are pretty customizable, and a non-developer should be able to do most of the updates. The implementation and ongoing support team at Talkable are HIGHLY responsive and proactive. They work with you to tailor a program that is right for your business. I would totally recommend this software to anyone.

Best program quality and support

Bewertet am 3.12.2019
Verifizierter Rezensent
Marketing Manager
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The support is great! I was puzzled about rewards, and the customer success team helped to set up the program and suggested the amount of a discount for advocates and their friends. They also keep launching A/B tests to increase referral sales, which was impossible for us to do with an in-house program.

Nachteile: It was a bit hard to figure out how to add referral offer to site header, so I needed the team to help me out.

Great way to help marketing

Bewertet am 21.11.2019
Maya E.
Owner
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I would recommend Talkable to those who have a retail store and would like to retain customers.

Vorteile: I love how easy it is to use and how supportive the team is! They do a wonderful job in helping me execute whatever is needed.

Nachteile: The thing I like least about this software is that the dashboard they use can be a little difficult to navigate.

Great product for referral marketing

Bewertet am 1.7.2019
Dimitar T.
Head of Direct Marketing
Bekleidung & Mode, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great security and fraud prevention options.

Nachteile: Setting up campaign creatives can be a bit tricky.

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