Wer nutzt diese Software?

Equipment and construction, general tool, aerial lift, party and event, AV and production, event, and more... Basically, anyone who has physical assets they want to rent and track!

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.9/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 4.1/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Texada Software
  • http://texadasoftware.com/
  • Gegründet 1984

Über SRM | Systematic Rental Management

Texada Software's SRM (Systematic Rental Management) has been a staple in the rental industry since 1984. For 35 years, we have developed products that have driven growth for rental stores of all sizes. We integrate with other industry leaders to provide a powerful platform.

Our cloud-based solutions are dynamic out of the box but are also customizable to cater to your business needs. Texada's offerings are designed to streamline the rental process to give your operation a competitive edge.

SRM | Systematic Rental Management Funktionen

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Kundenmanagement
  • Nutzungsberichte
  • Reservierung-Management
  • Strichkodierung (Barcode)
  • Verfolgen von Vermögensanlagen
  • Auto-/Bootsverleih
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Mehrere Standorte
  • Online-Buchung
  • Raten-Management
  • Reservierung-Management
  • Säumnisgebühren-Berechnung
  • Terminplanung
  • Vermietung medizinischer Geräte
  • Vertragsmanagement
  • Wiederkehrende Mieten

Die hilfreichsten Reviews für SRM | Systematic Rental Management

Business necessity!

Bewertet am 12.7.2019
James J.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Completely happy with the new system and would recommend it to everyone. We can train new employees easily and fast.

Vorteile: We had been using the old version of Texada rental store program for over 30 years and we knew it well and liked it. We had to do an update and were very surprised that it was so familiar to and easy to learn and had many improvements over the original. We waited too long and were scared that we could not get our information into the new system. SRM made this transition easy and we were up and running in the next day. We really like the ease of this program and are not worried about a crash of the system. The daily close is so easy and fast! We highly recommend this SRM program!

Nachteile: The only thing that we wish that the new system had was the ability to print immediately after writing up a contract. This is the way it works when you are cloud based.

Antwort des Softwareanbieters

von Texada Software an 23.7.2019

James,

The fact that you've been using Texada for 30+ years is beyond incredible! Thanks for sticking with us so long and being an advocate of our system. We're extremely grateful to have a customer like you! Here's to another 30 years!

Happy with the support but expect more from the software. I like the direction it is heading in.

Bewertet am 8.8.2017
Dj R.
Owner
Maschinerie, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Once we learned how to use it, it has most of the functionality we require. I feel that it is trending in the right direction. The email functionality has come a long way and made things much easier. We started using PO's, Re-Order Reports, Sale Orders, and Work Orders this year. It has simplified our processes. We tested the reservation feature but it is too slow for our fast paced business.

Nachteile: It is difficult to learn and understand for new staff members. I also don't like the reservation system. A "day at a glance" feature would be helpful (similar to what Point of Rental has. Something that can outline the reservations in an easy to read layout on screen with the ability to view and make changes instead of having to search. It would also be good to view deliveries and pick ups. I don't like having to print reports all the time. The booking report took me a while to figure out and I feel that it is too time-consuming to go through every morning.

Antwort des Softwareanbieters

von Texada Software an 18.10.2017

DJ,

We appreciate you using Texada's SRM product. Your feedback and opinions matter to us, so don't ever hesitate to let us know if we can improve our customer experience/interface.

That's a great suggestion and I will add it to the Ideas portion of the Texada Community.

Just FYI, you can log in there anytime and make suggestions, and vote on other people's suggestions at any time.

In the meantime, feel free to contact us with any other questions/concerns. We're here to help.

Thanks DJ,

The Texada Team

Support is great but the system could use some improvements

Bewertet am 25.7.2017
Lyndsey M.
STORE MANAGER
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The system is great in many ways, as I mentioned very user friendly. If some of the bugs were worked out and a few changes made it would be perfect!

Vorteile: The system is very user friendly, a big improvement from the previous version. Support is very friendly and helpful.

Nachteile: There a few changes that should be made. Deposits get lost, you should be able to take deposits on w/o, the daily close freezes up once a month (the close has to be done after hours so there is no support to help when this happens), still an issue in the ic screen looking at serial numbers if you had to use the search function to find the item, you get kicked out/screen freezes after 5- 10 minutes of non use if using the web version, in some screens you can search by typing directly into box (ex at 01 customer search) but in other screens you have to window first (ex when entering an AP and searching for a GL by name)

Antwort des Softwareanbieters

von Texada Software an 18.10.2017

Lyndsey,

Thanks for using Texada's SRM product. We always love to hear from our customers. Glad you're finding SRM to be user-friendly and also our support staff to be helpful.

We're happy to report those issues have been resolved in our latest update. You shouldn't have any problems searching serial #'s now. Same with getting logged out.

Please contact us if you're still having those issues. We'd love to help.

Many thanks,

The Texada Team

I'm getting to know the software well.

Bewertet am 26.7.2017
Kimberly B.
Assistant Controller
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: The software is easy to use. I've learned a lot of helpful hints from the help desk and others from Texada who support our companies.

Nachteile: There are some reports I run and rerun and rerun again during our month end and it would be nice if the parameters that I entered stayed the same instead of resetting each time.

Antwort des Softwareanbieters

von Texada Software an 18.10.2017

Kimberly,

Thanks for using Texada's SRM product!

Good to know you're finding SRM easy to use.

In regards to your reporting issue, have you tried saving the report with the new parameters? You shouldn't be having that issue... If you still are, please contact us. We can correct that for you!

Thanks Kimberly,

The Texada Team

We have been a SRM Client for 20+ years & have evolved with the company. Great product & support!!

Bewertet am 24.7.2017
Mark M.
Owner
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The software is all inclusive, it handles our Inventory, Work Orders, Day to Day Business, & has very strong reporting abilities.

Vorteile: After upgrading to the current product we have found navigation better for our new staff. Having the ability to utilize mouse clicks it is more user friendly & comfortable for them. That being said we are happy that the "F" keys still function for the more senior users! Texada seems to be introducing more products that suit the current tech market.

Nachteile: Most of our terminals have the Client Software installed on them. Some of our other terminals we have used the online connection. One thing that causes issues with us is it "times out" between use..that is frustrating for our staff.

Antwort des Softwareanbieters

von Texada Software an 18.10.2017

Mark,

Thank you for being such a loyal customer. Everyone involved at Texada, and in particular with SRM, loves the positive feedback.

We're always working to improve our software. Just to let you know, the "timing out" issue has been resolved. Did you notice that as well? If not, please contact us. We'd be glad to assist you in resolving that manner.

If you have any other suggestions, let us know. We value your feedback!

Thanks again,

The Texada Team

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