Document Control

This web based version makes it so easy to assign training to a remote workforce.

Vorteile:

I especially like the feature to add our own company training programs and have it be easily assigned to employees.

Nachteile:

We can only grant access to a specific number of employees. We often have to delete termed employees so we can grant access to new employees. When we do this we lose their training completion records.

Easy, Practical and Customizable Electronic Document Management System at a Great Value

Kommentare: We have been transitioning from an older system using word documents kept in a secure drive. MediaLab has offered the ability to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use. We can also see at-a-glance what documents exist as approved, in-review or needing update and can see usage reports to know which are most valuable. Feedback from custom quiz success rates allows us to improve how documents (or quizzes) are written. The system also allows for remote access, which is essential to making it available wherever you are that has internet connectivity.

Vorteile:

MediaLab is an easy-to-learn and robust, yet simple-to-use and maintain electronic document management system. It simplifies the document control process and allows users a variety of paths to manage their laboratory documents, including policies, processes and procedures, forms references and much more. The user interface is intuitive, and allows users to quickly access the information that they need through searchable documents. The software keeps track of previous document versions and actions, optionally allows the printing of controlled copies and makes document approval and review a snap. There is also an option to generate customizable quizzes that can be used to verify personnel have read the salient points of each new or revised document and this can double in its use as a part of competency assessment. Site management is also intuitive and comes with extensive accessible help for those with minimal background in website management. The downloadable back-ups are invaluable. The customer service has been outstanding! If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.

Nachteile:

Nothing! If I had one wish for this product, it would be to expand its functionality with portable tablet devices. That could make it even easier to keep at the testing bench.

I couldn't get professional looking documents.

Vorteile:

Customer support does not leave their users alone, they are concerned with their users.

Nachteile:

Ul is very confusing. Resolution drops in documents.

MediaLab is easy to use & contacting MediaLab personnel is simple. It lacks additional functionality

Kommentare: Benefits include ability to easily pull reports, make changes quickly, assign training and enter documents for training without problems, and navigating the system with ease. However, because we are using the system for training only, it has its limitations.

Vorteile:

Note: Our company uses MediaLab for training only, not document control - Easy navigation of system (straightforward on how to train on documents) - Easy to input information (personnel information, documents) - Customer response is quick - Having the functionality to assign Group Supervisors and assign special employee signoffs - Great traceability within the system (change history for users and for permission changes)

Nachteile:

Note: Our company uses MediaLab for training only, not document control - Unable to customize reports (would like to pull reports within specific dates (not full list), list of personnel with their assigned manuals) -Unable to customize due dates for Performing Employee signoff (we have different requirements for PE - Assigned dates are incorrect (since we are using the software for training only, it has been problematic that when a document with a minor revision is signed off, the assigned date is changed to the signoff date - our metrics for training compliance is signoff date minus assigned date so we have inaccuracies in our data)

Very satisfied user!

Kommentare: I have used several Document Management systems. This is by far the easiest to use. I meets all our regulatory requirements. The support in both setting up the system and ongoing has been wonderful. Any requests have been quickly dealt with. Also, they are very open to suggested changes. We have been so pleased with the Document Management system and are now adding on additional programs, such as Compass and Inspection Proof

Vorteile:

You really can't make a mistake in using the system. I particularly like that you can assign users to review the documents and track their usage. Also, it's very easy to send comments back and for to users, for example if a change is requested or a typo is noted. We have staff that are not the best at using computers and this program has been very easy for them to use. We feel that for the first time that our documents are usable, accurate and great tool to train our staff to.

Nachteile:

No Cons at all. Just recommend taking the time to write and format your documents prior to checking them into the system. This will make the process much smoother.

MediaLab has been transformative. It has enabled me to better oversee document control.

Kommentare: Before using MediaLab we struggled constantly to manage the hundreds of policies and procedures in our lab. MediaLab has allowed me as the laboratory director to more easily review, edit, and approve all documents. It has also allowed me create more consistent documents in terms of formatting across all areas of the lab. Instead of using copies of copies of copies of forms or worksheets, we now have these in MediaLab, so there is no excuse not to have professional-appearing forms at all times.

Vorteile:

Ease of use with regard to using Microsoft Word to create and edit procedures and policies. Customer service has also been exceptional.

Nachteile:

There are some features I would like to see added, e.g., intradocument hyperlinks and the ability for me as a director to more easily convert from minor revision to major revision.

Great document control software; easy to use

Kommentare: Overall, MediaLab LDC has been GREAT! We went from using an extremely buggy and unreliable SharePoint document control system to one that is seamless to use with excellent tracking capabilities, easy to upload, update and manage laboratory and personnel documents. Would highly recommend MediaLab to any laboratory especially accredited facilities.

Vorteile:

It's easy to use and provides excellent reporting functions. Updating and uploading documents is seamless and tracking functionality is second to none.

Nachteile:

Receive too many emails from database which leads to ignoring of important messages. Some aspects are not as easy to use as others and this is true of the personnel documentation section.

Excellent product

Vorteile:

We've used this in our laboratories for many years, and have found it to be very helpful and useful

Nachteile:

The price does seem to increase each year, and there is only one site administrator allowed per site, which is cumbersome

MediaLab Laboratory Document Control

Kommentare: It's great! It was nearly impossible to keep up with reviews and versions without a system like this. It really makes my job easier.

Vorteile:

You can assign your own policy numbers OR let the system assign them.

Nachteile:

Sometimes a bit confusing when trying to go back to a manual, but it is really straightforward, just need to get used to it. I never set up my new user call, but it is available at any time.

It's like switching from an analog watch to a digital watch. Great tool for any lab.

Vorteile:

The ability to digitally store, manage, and keep track of your manuals and forms is WAY better than the old method with paper. There are multiple options on editing and modifying a document. No more are the days where you need to hound your lab director, supervisor, or employees to sign a document. The software will remind that person daily and there is a comment box that will inform what changes have been made to the document. You can also link the CAP inspection checklist to the manual so inspectors have an easier time finding the checklist item in question.

Nachteile:

There is a learning curve to understanding and using the software. Still learning different functionalities of the software as I continually update my manual.

I do several sections, Safety, Point of Care and sign off of Dept manual/doc for the entire system

Kommentare: An entire easy to use document control systems that simplifies the process and makes usable.

Vorteile:

How simple it is to update a policy and get it sign off. Reminders for updates. Minor vs major revision to help speed up the review process. Easy access to documents and manuals. Validation of sign offs by pathologists and reviewers

Nachteile:

Too many Staff notifications for policy review - however part of that is due to staff not reviewing when they should

Best Software for Laboratory Documents

Kommentare: I would recommend all laboratories to have MediaLab as their document control software

Vorteile:

Automated tracking and history keeping feature

Nachteile:

Nothing really - It is excellent, except not having complete electronic manual on available on the site.

Very useful once you figure it out.

Kommentare: I really gives new employees easy access to procedures.

Vorteile:

Great for inspections and documentation. We allow inspectors to look at the manuals. Inspection proof is also a very good product. It minimizes the time they have to search for documents.

Nachteile:

Not the easiest software to navigate. The learning curve in my case was not to steep! Some changes to the icons might be helpful especially for us old dudes.....

Easy to setup the system and lab centric

Vorteile:

Allows integration with other application such as Inspection proof. CLIA and CAP compliance. Allows labs with minimal resources to manage with ease.

Nachteile:

Document collaboration process can be improved. It's nice to have track changes during approval to easily see changes from previous version. It then requires a minor revision before document is effective to accept the changes.

Medical Laboratory Document Control Software Review

Kommentare: We are better standardized across our system and we feel confident that we have a software that fulfills the requirements to maintain document control across our organization.

Vorteile:

It is very easy to use and allows you to set up electronic versions of manuals and sub-manuals to mimic what you previously had in printed versions. The tracking and auditing functions ease the burden of capturing and documenting associate compliance with reading SOPs. Customer Service is responsive and helpful whenever you have a question or realize you may have set permissions or workflows up incorrectly.

Nachteile:

The user training needs beefed up. There are items that are missing or vague in the help center offerings. Specifically, we have managers that oversee multiple divisions, and it was not clear how or if to add them to groups in each division. Instructions for sharing of documents out to divisions was also a bit vague.

Great software; able to customize it almost any way you like.

Kommentare: Assists with managing polices & procedures. Helps out document control process become more standardized, streamlined, and paperless.

Vorteile:

User-friendly features. The help menu on the side of the screen also helps a great deal. So easy to navigate we did not have to train staff.

Nachteile:

Online text editors are glitchy. Advise using Word documents until text editor issues are resolved. Wish the CE Administration Module had a backup...Would like to move orientation and training into there but there is no backups performed on it.

Love MediaLab's Document Control!!

Vorteile:

Prior to using MediaLab's Document Control we kept hard copies of procedures. ML's Document Control allowed us to go paperless and be able to access all of our documents online which is very convenient. It keeps track of pervious document versions which is nice too.

Nachteile:

So far, no major issues with the software. There was a delay in hearing back from a representative to have questions answered. Once we did get in contact with someone they were very professional and supportive!

We are using Document Control, along with other MediaLab modules and it works well for our organizat

Vorteile:

It houses all of our policies in one convenient online place. We can use the Inspection Proof module to link to our policies easily. We also use the competency (Compass) module for our onboarding and competency assessment requirements. We import CAP checklists to use for our self and on site inspections.

Nachteile:

It is quite robust and takes quite a bit of education to use. Our review process is quite lengthy and the to do section could use some revision.

Do you like being organized?

Vorteile:

Pros: We have over 1000+ documents and MediaLab helps us stay in our CAP regulations. So many functions and the staff from MediaLab is always willing to help us out.

Nachteile:

Cons: Sometimes MediaLab can run a little slow, I'm thinking when they have updates? Although, I'm in MediaLab everyday, all day.

Excellent product for the money. Saves countless managerial hours

Kommentare: Time savings and peace of mind with regulatory compliance

Vorteile:

Easy to train. Reminders are fabulous. Can assign responsibilities. Can link documents and also link policies/procedures to our regulatory requirements. All electronic

Nachteile:

Does take a few hours of using MediaLab to get comfortable with the software. The constant barrage of e-mail messages is almost too much. Would prefer a weekly or monthly message, especially with back up reminders.

This software has made my life much easier than it was before we purchased it.

Kommentare: Ease of tracking procedures from start to finish.

Vorteile:

Automatic tracking of approvals, periodic review, staff assignments. Email and to-do list reminders. Ease of use.

Nachteile:

Sometimes I outsmart myself by getting too fancy, e.g. use of labels or other alternate approval functions.

MediaLab Review

Kommentare: Excellent experience

Vorteile:

It is extremely easy to use and very cost effective. Easy to show that staff have reviewed since an email is sent to them each time a policy is edited.

Nachteile:

There is not anything that I dislike about this software.

I wish it was more customizable for individual businesses.

Kommentare: Electronic document control.

Vorteile:

Tracking potential of documents in the system. The to do list is very helpful and also the automatic annual review setting.

Nachteile:

Would like to be able to " watermark" copies to easily see if it is an original controlled copy. This would administrators find uncontrolled copies.

Simplification and Standardization

Vorteile:

It is relatively easy to use, and the technologists who are the frontline users really appreciate the UI and find it easy to use and navigate

Nachteile:

The system is somewhat convoluted on the back end. I have to read each 'Available Actions' items everytime I need to perform backend work.

Not user friendly

Vorteile:

It's nice to have one place to store all our documents. Other than that, I really can't think of anything.

Nachteile:

It is not terribly user friendly, and non-computer literate people have a hard time navigating it. I am constantly having to talk people through its use