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Kompyte
Was ist Kompyte?
Kompyte ist eine Wettbewerber-Tracking-Software, die dir Echtzeitbenachrichtigungen sendet, wenn deine Konkurrenten Änderungen an Websites, Produkten und digitalen Marketingkampagnen vornehmen.
Kompyte automatisiert auch die Berichterstattung der Wettbewerber und hilft Vermarktern dabei, nicht nur zu ermitteln, was ihre Konkurrenten vorhaben, sondern auch, was für sie funktioniert. Marketingexperten nutzen diese Erkenntnisse dann zur Verbesserung ihrer eigenen Produkt- und Marketingstrategie.
Wer verwendet Kompyte?
Große, mittelständische und kleine Unternehmen
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Bewertungen über Kompyte
One stop shop for competitive intelligence
Vorteile:
I loved how easy it was to view competitor scorecards. Our marketing team developed awesome scorecards that provided easy to interpret snapshots of our biggest competition. I used this heavily when I was in a CSM role and needed to understand where customers were coming from when they wanted to switch to a competitor. It helped me have natural conversations about the pros and cons of both.
Nachteile:
It could have been the team that implemented it at my company but I didn't like that you couldn't see when the battle cards were last updated.
Daily intelligence tool
Vorteile:
Customer service, our representative is amazing and has gone above and beyond for usSEO TablesAd and keyword trackingCollect feed & customize searchInsight atomization
Nachteile:
I like Kompyte and our customer service representative quite a bit, but sometimes there are anomalies in presented information, these are addressed swiftly. More vexing, it is not possible to export battlecards into a PowerPoint or tables into Excel. This requires manual work by me as these formats are required by my internal customers.
Antwort von Kompyte
letztes Jahr
Hi Tara, Thank you so much for your genuine and comprehensive review of Kompyte. We appreciate the praise for our customer service team — we're always striving to go above and beyond! We're glad that you find value in features such as our SEO Tables, ad tracking, and insight automation. It's rewarding to hear that these tools are serving you well. Your detailed feedback regarding the limitations in exporting Battlecards to PowerPoint and tables to Excel has certainly touched base with us. We understand that this can cause extra manual work for you, and we apologize for the inconvenience. Although we currently do not have a solution in place for this particular issue, we're always seeking ways to enhance user experience. Your feedback makes an immense difference, as it provides our team with a clear insight into the areas where potential improvements can be made. Thanks again for taking the time to share your experience and suggestions.
Adequate for my needs
Kommentare: Having a resource to store knowledge is fantastic. Quick reference battle cards are great when you are in the moment with a customer and discussing things live on a call.
Vorteile:
The UI is very easy to navigate. Nothing that blows your mind when you use it but it is good. I also like how you can see the main cards in the dashboard so you know where to search.
Nachteile:
Sometimes the search function doesn't work as well as expected. Other times when you search it works great. If it was a little more consistent it would be ideal.
Antwort von Kompyte
vor 2 Jahren
Thank you for taking the time to leave us a review, Cody! We are happy to hear you find the UI intuitive and that Kompyte's centralized Battlecards and competitive knowledge are helpful during your sales calls. Can you please explain what issues you are experiencing with our search feature so we can take the necessary steps to improve our search capabilities? Any additional feedback would be highly appreciated.
Kompyte, a valuable tool to enable sales team and more
Vorteile:
Kompyte creates a way to streamline competitive intelligence for easy digestion. It has comprehensive capabilities to organize and distribute accurate, relevant information to numerous departments. The tools are a hidden gem, as they exponentially increase the value of the platform. The onboarding process has been phenomenal, and I get answers to questions within the same day.
Nachteile:
It is a bit of a learning curve to start, as there are many tools within the platform. Prioritizing the sections that will bring the most value to your company's users first can help make the platform digestible. I also had difficulty connecting to Teams, but easily found a solution with our representative.
Kompyte saves us valuable time
Vorteile:
Kompyte tracks a variety of data sources per competitor, saving us hundreds of employee hours each year. Insight reports are a great way to keep everyone informed of important competitor changes and alerts let us know immediately of important pricing or product changes.Customizable battle cards keep sales and customer success up-to-date on our strengths and objection handling.
Nachteile:
Kompyte has been making frequent updates and bug fixes, I can't think of a complaint I've had in the last year that wasn't immediately addressed by their success team.
