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REVE Chat
Was ist REVE Chat?
REVE Chat ist eine Multi-Channel Cloud-basierte Live-Chat-Software, die für einen besseren Kundenservice und Umsatzsteigerung den Website-Besuchern sofortige Unterstützung zur Verfügung stellt. Unternehmen können sofort mit ihren Kunden über verschiedene Kanäle wie Webseiten Live-Chat, Voice / Video-Chat, Facebook Messenger, Viber, Mobile Anwendungen (Android, iOS) mit einer einzigen Plattform engagieren. REVE Chat hat auch erweiterte Funktionen wie Screen-Sharing und Co-Browsing, Department Management, Auto-Trigger, Besucher
Wer verwendet REVE Chat?
REVE Chat wird von kleinen und mittleren Unternehmen eingesetzt, sowie globalen Unternehmen und verschiedenen Branchen wie E-Commerce, Tourismus, Hotellerie, Bildungseinrichtungen, Regierungsorganisationen und vielen mehr
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Bewertungen über REVE Chat
Overall installation and support is fantastic.
Kommentare: Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..
Vorteile:
The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.
Nachteile:
The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.
Antwort von REVE Chat
vor 7 Jahren
Thanks Paul :)
Amazing Live Chat Interface
Kommentare:
I've used many live chat programs but liked REVE Chat because of various reasons:
It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.
Vorteile:
Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.
Avoid at all cost
Kommentare: I would tell me to avoid this company
Vorteile:
The free trial is nice to have, but their software will never discount from your social media profiles, even after you disconnect it from within their software
Nachteile:
I had challenges with this software. After signing up for a trial and connecting my social media accounts, I realized the software didn’t meet my needs. I promptly canceled, yet I continued to receive unwanted notifications and interactions from their bot on my social media. Despite reaching out to their support multiple times and asking them to disconnect their software from my accounts, the issue persisted. I had hoped they would rectify the situation after multiple communications, but unfortunately, they haven’t. The is over a month after the trial finished and I still get 'Offline message from XX' even to this day. Based on my experience, I can't recommend this company and would STRONGLY advise others to avoid them at all cost!
A little more old fashioned, lacks features
Vorteile:
The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.
Nachteile:
The features haven't been updated thoroughly in a while, it could use a refresher.
A one stop shop for your Customer Engagement Software requirement
Kommentare: Good software. My company has managed to resolve a number of customer queries using this software. Could help if the pricing is reduced a little bit.
Vorteile:
Video chat Offline form Visitor analytics Facebook chat integration
Nachteile:
Free trial is only for 14 days, extending to 21 days would be preferable
