SphereMail

SphereMail

von SphereMail

Wer verwendet SphereMail?

Wir begannen, mit Coworking-Büros, Shared Office Spaces und Executive-Suiten, die virtuelle Büros bieten, zu arbeiten. Wir bewegen uns derzeit in den Unternehmens-Business-Markt.

Was ist SphereMail?

SphereMails virtuelle Mailbox-Lösung ermöglicht es Deinen Mitgliedern, online auf all ihre eingehende Post zuzugreifen. Unsere Cloud-basierte E-Mail-Management-Software beschleunigt Deine eigenen Verwaltungsaufgaben (Weiterleitung, Scannen, Benachrichtigungen) alles in einer sauberen, gut organisierten Online-Plattform. Kein Verfassen mehr von E-Mails Suchen in Tabellen --- SphereMail reduziert die Arbeit des Mail-Managements.

SphereMail – Details

SphereMail

https://spheremail.co/

Gegründet 2011

SphereMail – Kostenübersicht

SphereMail bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

SphereMail Funktionen

CAFM Software (Computer-Aided Facility Management)
Anlagegegenstand-Management
Arbeitsauftragsverwaltung
Bestandskontrolle
Besuchermanagement
Für Schulen
Geräte-Management
Gewerbliche Immobilien
Inspektions-Management
Kreditplanung
Lieferanten-Management
Raumverwaltung
Störfallmanagement
Vorbeugende Wartung
Wohnimmobilien
Zimmer-Planung
Barcode-Scanning
CASS zertifiziert
Designer von grafischen Mailelementen
Dupliziertes Management
Intelligente E-Mail-Unterstützung
Job-Management
PAVE zertifizierte Vorsortierung
Paket-Nachverfolgung
Unterschriften-Erfassung
Containerverschiffung
Import/Export
Konnossement
Lagerhaus-Management
Lieferpreisberechnung
Luftfracht
Paketversand
Seefracht
Sendungsverfolgung
Spedition
Versand auf dem Landweg
Versandservice-Integration

SphereMail – Nutzerbewertungen

Zeigt 5 von 11 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,6/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,9/5
Alan "al" W.
Managing Director
Vorstandsbüro
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 23.5.2018

"Great for My Business"

Vorteile: We rolled out Spheremail to new customers starting mid-2017. I love that it's an evolving product and the team at Spheremail is always open and responsive to new functionality suggestions. This is very uncommon for cloud software products, where your suggestion tickets just disappear.

Nachteile: Since this is an evolving product, sometimes functionality can be a little difficult to find and/or use. There's a new platform rolling out in the future which I'm sure will resolve this.

  • Quelle des Nutzers 
  • Bewertet am 23.5.2018
Rachael W.
Events & Community Manager
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.2.2018

"Quickly becoming the most valuable tool for coworking!"

Kommentare: This helped me manage a large part of my job role and have been able to move on to handle more. Definitely recommend this for EVERY coworking space.

Vorteile: Easily add customers to platform and manage them from there. Easy to add new mail, scan and forward items. Really, I don't have any problems with Spheremail, which says a lot considering I use the platform multiple times every day. Customer service is phenomenal! If I do come across something, say a new customer's bank isn't listed, they add it within a few days. Reach out and they're there to help!

Nachteile: It is a new thing, they are still working on a developing need in the workplace so you will come across a thing and say why isn't this..., but just email them and let them know and it's solved within days. Recently added a new notification system to let you know when they add all this stuff but an updated FAQ/Help section would be amazing!

  • Quelle des Nutzers 
  • Bewertet am 27.2.2018
Alysha-aubrey B.
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 25.1.2017

"On the daily"

Kommentare: I use SphereMail every day and most days I have no problems at all. The interface is easy to use and is efficient. The only time I run into problems is when I have a question I need answered. The FAQ is completely out of date and there is no simple way to contact anyone to address my concerns. Otherwise, I love it.

Antwort des Softwareanbieters

von SphereMail an 27.1.2017

Hi Alysha-Aubrey,

Thank you for your feedback.

I'm sorry that you've had trouble reaching our support team, and getting answers to your questions.

We are always here to offer support at support@spheremail.co and our response time is usually within 30 minutes.

At the bottom of our FAQ page (which is kept up to date) you may find our contact email:
https://spheremail.co/footer/get_faq

Again, we are sorry if this was not clear.

Sincerely,

Tom Montgomery
Account Executive
SphereMail

  • Quelle des Nutzers 
  • Bewertet am 25.1.2017
Kathryn C.
Owner/Founder
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.1.2017

"Automated Services with SphereMail help our Business Grow"

Kommentare: myBusinessBar was Utah's first coworking business center. As such, we have been 'pitched' numerous white label options to help automate and streamline our services. We decided on SphereMail because of the superb functionality of their platform, and the ease it provided our clients for sign up and mail receipt, all of which is offered at lower rates than many of their counterparts.

Vorteile: Simplicity of client sign up, profile management, mail handling/scanning services, and reporting tools.

Nachteile: 30 days net payment can seem like forever for a small operation

Antwort des Softwareanbieters

von SphereMail an 25.1.2017

Hi Kathryn,

Thank you so much for your feedback. Just to note we have an option to elect our flat rate plan option where it allows you to use any third party payment gateway/processor to avoid the 30 Net payment.

As always, we are always here to help.

Sincerely,
Hasan Mirjan
CEO
SphereMail

  • Quelle des Nutzers 
  • Bewertet am 25.1.2017
Sarah G.
Adminstrator
Vorstandsbüro, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.1.2018

"Great service with even better support. As a partner, our customers love the options"

Kommentare: Our clients get more peace of mind about how their mail is being handled and have a way to better plan their visits to the box or their forwards as requested. It helps us provide better service and gives us a competitive edge to companies selling simply physical mailboxes.

Vorteile: It's easy to use and gives a very comprehensive service to any of our mailbox clients. We love the level of detail we are able to provide about the mail and our customers love the requests they can make to better handle their mail all in one place.

Nachteile: Some of the features, while helpful for many, are not necessary for some and cannot be turned off (like email notifications) or we would like to have features that are currently unavailable. However, every time we email support they give us great feedback and they have made many updates fixing or improving features to how we would like them. They always inform us of when a feature will be upgraded at the next update.

  • Quelle des Nutzers 
  • Bewertet am 8.1.2018