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TOP PRODUCER
Was ist TOP PRODUCER?
Top Producer gibt den Agents, Teams und Brokers von heute robuste Kundenverwaltungstools an die Hand, um in jeder Phase des Kundenlebenszyklus Beziehungen pflegen. Mit bewährten Tools wie IDX-Websites, maßgeschneiderten MLS-Berichten und für den mobilen Einsatz optimierter Technologie nutzen Agents einfache Follow-up-Tools, um lebenslange Beziehungen mit neuen Interessenten, früherer Kundschaft und wichtigen Empfehlungspartnern aufzubauen. Schließe dich Zehntausenden von Agents an, die seit 1982 das etablierte Immobilien-CRM verwenden.
Wer verwendet TOP PRODUCER?
Speziell für Immobilienagenturen und Teams entwickelt, die nach einem bewährten und nutzerfreundlichen „all-in-one“ CRM suchen.
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TOP PRODUCER
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Bewertungen über TOP PRODUCER
Excellent Real Estate CRM
Kommentare: A great program for the price and really provides a lot of helpful features
Vorteile:
Top Producer is a great CRM that can link to your listings, automatically email clients, set client anniversary dates & touches, just an overall excellent CRM to help with transactions
Nachteile:
The interface seemed a little difficult to learn at first and the set up was a little strenuous however it became the most used platform we've ever had
Antwort von Top Producer
vor 4 Jahren
Thank you for your feedback Arielle! We appreciate being a part of your business !
In Betracht gezogene Alternativen:
Real estate focused solution with easy-to-use web interface in Top Producer X version
Kommentare: The sales and support interactions were all excellent, at every step of the way, from initial sales contact to following up to make sure I continue to be successful. Their sales and support people know their product roadmap and have input to product developments. This shows their product management is on point. Good product management is the key to having a system which will support their users continued success.
Vorteile:
The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts. It is a good addition to my normal work environment, using Win10 touchscreen laptop. I keep Top Producer X as one tab open in a Chrome web browser alongside social media and property information throughout my working day. The layout makes it easy to update information and next steps for multiple clients and contacts.
Nachteile:
The web version doesn't have all the features of their legacy 8i product. They have an active development team working on porting features from an older system (which is still functional) into the newer system I started on, Top Producer X. Mobile version still needs updates to newer interface. Text messages sent from the TPX CRM are hard to view and act on responses on my mobile device. It's not perfect, but I have trust that they will incrementally provide updates that solve these issues and more.
Antwort von Top Producer
vor 4 Jahren
Thank you for your feedback Tamara! As a real estate CRM we value your feedback to and will continue to improve
feedback as requested
Kommentare:
I have been a loyal customer since 2015, The program is slower now, since the program update in Apr 2022.
I am very disappointed with Top producer 8i.
Vorteile:
address book feature, email, recording closing data
Nachteile:
The program takes about 5 minutes to load now, once I click on email. Time is money. it takes too long to load since the data transfer/ email migration to a newer software program, back in Mar /April 2022. I saved my closings on the Closing tab--about 80% of my data disappeared? I asked for 2 months creditin Aug 2022. I was supposed to get my 1st free month credit on 1 Sept 2022, as promised from customer service--it did not happen. I was still charged $58 on 1 Sept 2022. I had to email top producer, to fight for my 2 months free credit again. I probably will be charged on 1 Oct 2022 for $58, then I will call back, to request for my free 2 months credit? I wonder if customer service and accounting/billing are communicating w/ each other?
Antwort von Top Producer
vor 2 Jahren
We're sorry for the issues you've experienced and thank you for taking the time to let us know. There have not been any issues with closing information being lost, so a team member will be reaching out shortly to help. They can also address the billing issue and assure things are correct moving forward. Regarding intermittent issues with Top Producer Classic (8i), we are sorry for the disruption. You're right that time is money. Our engineers have recently implemented changes that have improved performance, so you should see an improvement. While Top Producer Classic (8i) is based on 15+ year-old technology, we want you to know that we are committed to maintaining the functionality for as long as possible. Someone will reach out shortly.
Good Service
Kommentare: Use it every day. Very few issues but the service is great
Vorteile:
Although there are a few issues with how we use it, it works well and serves it;s purpose. The customer service is top notch. Always get personalized help and issues solved speedingly
Nachteile:
X won't let me do big enough mass mailer. Sometimes contact types go missing...client still there but contact types disappear. The main search only pulls up primary last name whereas advanced search will pull up secondary last anme. Minor issues we work around
Great for large brokerages, terrible for end users
Kommentare: I did not like it at all. I was never a fan the more I learned, and the more I got frustrated with the overdone workings of it. Too many steps for simple tasks. It is too time consuming to use, and discourages follow up with clients, when the CRM software is the burden.
Vorteile:
It is a tried and true platform for brokerages and teams to track deals, clients, and every aspect of the business. it can do a lot, and I mean a LOT. This is the industry standard software that has been around for ages in Real Estate.
Nachteile:
It is severely outdated. It is cumbersome, not easy to navigate, and just clunky. Its a step above an old DOS system that has been modified to work in windows. Its behind the times, and difficult for end users that, especially if they are not very tech savvy, to use and operate. Deals and clients seem to get lost in the mist, its hard to know what way is up.
