von A1 Software Group4.5 / 5 16 Bewertungen
Wer nutzt diese Software?
We are priced affordable for even the smallest used car dealer. We serve BHPH, independent, small franchise, RV, Power sport, Selly also integrates with many of the solutions you already use as well a
Durchschnittliche Bewertung16 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis 90,00 $/Monat
- Preisinformationen Based on user tiers and starts as low as $50 per month
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- A1 Software Group
- Gegründet 2014
Über Selly Automotive
Created specifically for used car dealers, Selly is a full CRM & ILM (Internet Lead Management) platform that allows dealers to manage internet leads and customer follow-ups. We are priced affordable for even the smallest used car dealer. We serve BHPH, independent, small franchise, RV, Power sport, Selly also integrates with many of the solutions you already use as well as your DMS system. Selly also offers text messaging and call management technology.
Selly Automotive Funktionen
- Buy-Here Pay-Here Händler
- Lease Tracking
Die hilfreichsten Reviews für Selly Automotive
Bewertet am 15.11.2018
Kommentare: I really really like Selly, it's a great starter CRM, and I'm positive they'll get better as they grow. There's a couple hitches here and there but support helps you through everything. I've yet to find anyone who offers all the products that Selly does for as an affordable price. ex. On the higher end, Dealer Socket was a bit better as a CRM in a few aspects. Still, Selly proved to be as good in many cases (and in a few I liked Selly better), while Dealer Socket had a price tag at least 3 times as expensive; given you get the cheaper package. On the lower end of the CRM spectrum, Dealer Car Search was cheaper but WOW their CRM is terrible, absolutely terrible.. I'm not here to review Dealer Car Search, but they offered less than what Selly does, which would be fine honestly, if what they offer actually worked.. but I couldn't send an email!! How can you not send an email through a CRM that you are paying to be able to send emails! And support knew ABSOLUTELY zero, I kept getting bounced around to different departments and they kept trying to blame other services, wow, I'm sorry, I'm not here to talk about Dealer Car Search, but I guess I bring all this up to say that you get what you pay for except in the case of Selly Selly has a couple bugs they need to work out (the slowness is HUGE) but all in all, I'm going to repeat what I said earlier because I think that's the best description; I have yet to find a CRM that is as good as Selly for as low a price.
I'm going to just list some reasons off:
- Their app is amazing
- They offer call recording and texting (both calling and texting are through a forwarding number, ie. The number the customer is contacting is contacting is dialed 123-456-7890 but the call gets forwarded to either the customers assigned sales rep or to the dealership; whatever you have set up)
- The texting is compliant
- They can set up automated emails, and have templates for those emails
- The CRM is smart enough to recognize when a customer inquires multiple times (whether the customer inquires about multiple cars, through multiple lead sources, or a mixture of both) and accumulates all of the inquiries under the same customer
- CUSTOMER SUPPORT IS AMAZING, they're extremely helpful and the CRM itself is always improving. On multiple occasions, I'll bring up an issue that I'm dealing with to support and they'll roll around with their next update that fixes the issue. Unbelievably helpful, I can't recommend them enough Those are the things that stand out the most to me, I would definitely recommend them, absolutely.
Nachteile: - The slowness and the crashing!! This is huge! Definitely has gotten in the way multiple times. If this was fixed I don't think I'd ever need to look into another CRM, but we've run into a couple of obstacles because of the slowness of the app as well as the desktop that definitely hurt efficiency, and also makes it harder and therefore less likely for my salespeople to use the CRM - The app doesn't have as much functionality as the website - Also email templates could use some work
Antwort des Softwareanbieters
von A1 Software Group an 4.1.2019
Hi Anna, someone from our team will reach out to you soon.
Bewertet am 16.1.2019
Kommentare: Selly has been very effective in maintaining good customer communication to allow us to stay in touch and sell more cars. We've been using the Selly App for almost 2 years and we are so pleased that we acquired this product. If you are a small independent dealer you may find this product very reliable. Give it a try!!
+ Ability to keep a record for each client
+Use of texting feature to make communication with client more efficient
+Client has the option of opting out which saves valuable time
+Selly syncs our complete inventory with our mobile device app which makes it easy to see how many prospects are looking at the same vehicle.
+Nice alert feature that tells the salesmen when there is a lead in their CRM
+Ability to send and receive emails from clients
+Customer service has been very helpful and fast when dealing with any issue that arises.
Nachteile: The only thing I would say is that the I wish I could use my email template from my mobile device when trying to send an email to my clients. *They are working on implementing that idea.
Bewertet am 25.1.2018
Probably the worst CRM when it comes to Marketing and Sales Automation.
Vorteile: I was forced to like this CRM due to the lack of a better option, however over months of trying to make things work smoothly and on auto pilot, I have completely gave up on this CRM. On the surface, everything looks fine. Sales Manager can even monitor activities, however, everything needs to be done manually. It is a great platform for those who enjoy manual labour a lot and there is nothing wrong with that.
Nachteile: Selly Automotive is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever. Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from. Technical support is pretty much absent and non-responsive. Toll free number is not working. For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.
Bewertet am 26.9.2019
Exceptional support from Mario
Kommentare: I am able to schedule tasks with reminders, and now I am able to find an old prospective customers by using keywords though only in certain fields
Vorteile: Keyword and Task usage, and the representative was exceptional in explaining these uses
Nachteile: The search option only works in certain fields, but it should be enabled in the notes field so you could key in words about the client to recall/pull up later in search mode. For example: Fireman, teacher, dog lover, from Alaska, likes fishing, has big beard, curly hair, doctor, wants cheap car/jeep/truck, interested in low payment/down payment, etc.
Bewertet am 1.8.2019
Executive- Exceptional Job
Kommentare: We will be getting organized and at the same time competing on a high level utilizing all the technology csr provides us in their mobile and desktop formats.
Vorteile: Executive presented the product extremely well and provided a thorough overview of the product and the benefits it provides for our particular circumstances in automotive sales
Nachteile: The product is exceptional and I hope to collaborate with Selly to make this a relationship free of any negatives that may accompany other partnerships