Selly Automotive

Selly Automotive

von A1 Software Group

Wer nutzt diese Software?

We are priced affordable for even the smallest used car dealer. We serve BHPH, independent, small franchise, RV, Power sport, Selly also integrates with many of the solutions you already use as well a

Durchschnittliche Bewertung

21 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.6/5
  • Kundenservice 4.8/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.8/5

Produktinformationen

  • Startpreis 90,00 $/Monat
  • Preisinformationen Based on user tiers and starts as low as $50 per month
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • A1 Software Group
  • http://www.sellyautomotive.com/
  • Gegründet 2014

Über Selly Automotive

Created specifically for used car dealers, Selly is a full CRM & ILM (Internet Lead Management) platform that allows dealers to manage internet leads and customer follow-ups. We are priced affordable for even the smallest used car dealer. We serve BHPH, independent, small franchise, RV, Power sport, Selly also integrates with many of the solutions you already use as well as your DMS system. Selly also offers text messaging and call management technology.

Selly Automotive Funktionen

  • Buy-Here Pay-Here Händler
  • Dokumentenmanagement
  • Finanzierungsmanagement
  • Gebrauchtwagenverkäufer
  • Inkasso-Management
  • Kontakt-Datenbank
  • Kundendienst
  • Mietvertragsverfolgung
  • Neuwagenverkäufer
  • Rechnungsführung
  • Webseitenintegration

Die hilfreichsten Reviews für Selly Automotive

Absolutely Awesome

Bewertet am 16.1.2019
Kenya D.
Sales & Marketing
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Selly has been very effective in maintaining good customer communication to allow us to stay in touch and sell more cars. We've been using the Selly App for almost 2 years and we are so pleased that we acquired this product. If you are a small independent dealer you may find this product very reliable. Give it a try!!

Vorteile: + Ability to keep a record for each client
+Use of texting feature to make communication with client more efficient
+Client has the option of opting out which saves valuable time
+Selly syncs our complete inventory with our mobile device app which makes it easy to see how many prospects are looking at the same vehicle.
+Nice alert feature that tells the salesmen when there is a lead in their CRM
+Ability to send and receive emails from clients
+Customer service has been very helpful and fast when dealing with any issue that arises.

Nachteile: The only thing I would say is that the I wish I could use my email template from my mobile device when trying to send an email to my clients. *They are working on implementing that idea.

They're amazing

Bewertet am 15.11.2018
Anna M.
Assistant Manager
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I really really like Selly, it's a great starter CRM, and I'm positive they'll get better as they grow. There's a couple hitches here and there but support helps you through everything. I've yet to find anyone who offers all the products that Selly does for as an affordable price. ex. On the higher end, Dealer Socket was a bit better as a CRM in a few aspects. Still, Selly proved to be as good in many cases (and in a few I liked Selly better), while Dealer Socket had a price tag at least 3 times as expensive; given you get the cheaper package. On the lower end of the CRM spectrum, Dealer Car Search was cheaper but WOW their CRM is terrible, absolutely terrible.. I'm not here to review Dealer Car Search, but they offered less than what Selly does, which would be fine honestly, if what they offer actually worked.. but I couldn't send an email!! How can you not send an email through a CRM that you are paying to be able to send emails! And support knew ABSOLUTELY zero, I kept getting bounced around to different departments and they kept trying to blame other services, wow, I'm sorry, I'm not here to talk about Dealer Car Search, but I guess I bring all this up to say that you get what you pay for except in the case of Selly Selly has a couple bugs they need to work out (the slowness is HUGE) but all in all, I'm going to repeat what I said earlier because I think that's the best description; I have yet to find a CRM that is as good as Selly for as low a price.

Vorteile: I'm going to just list some reasons off:
- Their app is amazing
- They offer call recording and texting (both calling and texting are through a forwarding number, ie. The number the customer is contacting is contacting is dialed 123-456-7890 but the call gets forwarded to either the customers assigned sales rep or to the dealership; whatever you have set up)
- The texting is compliant
- They can set up automated emails, and have templates for those emails
- The CRM is smart enough to recognize when a customer inquires multiple times (whether the customer inquires about multiple cars, through multiple lead sources, or a mixture of both) and accumulates all of the inquiries under the same customer
- CUSTOMER SUPPORT IS AMAZING, they're extremely helpful and the CRM itself is always improving. On multiple occasions, I'll bring up an issue that I'm dealing with to support and they'll roll around with their next update that fixes the issue. Unbelievably helpful, I can't recommend them enough
Those are the things that stand out the most to me, I would definitely recommend them, absolutely.

Nachteile: - The slowness and the crashing!! This is huge! Definitely has gotten in the way multiple times. If this was fixed I don't think I'd ever need to look into another CRM, but we've run into a couple of obstacles because of the slowness of the app as well as the desktop that definitely hurt efficiency, and also makes it harder and therefore less likely for my salespeople to use the CRM - The app doesn't have as much functionality as the website - Also email templates could use some work

Antwort des Softwareanbieters

von A1 Software Group an 4.1.2019

Hi Anna, someone from our team will reach out to you soon.

Best, Biggest, Bang for the Buck!!

Bewertet am 17.12.2019
Kevin H.
General Sales Manager
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Absolutely, completely, 100% satisfied!!

Vorteile: [SENSITIVE CONTENT HIDDEN] has been fantastic from install- live usage. The product has surpassed all expectations, as well as [SENSITIVE CONTENT HIDDEN] our Customer Support and Training expert, between the actual product and personel, Selly Automotive has delivered 200%.

Nachteile: None, anything that has been identified as a feature that would be nice to have added, has either been updated or is in testing currently. Again, what a fantastic experience!!

Mario - Customer Support

Bewertet am 30.10.2019
Angela S.
Internet Manager
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The reason for my review is to discuss representative in customer support. He is amazing and has been the most helpful part of the Selly Automotive team. I have reached out to my account manager about things and get no response but I can chat with representatives and he fixes each issue that we have had. I asked him yesterday if he can take over ARJ'S account and be our new rep but he explained that he isn't in that department. When I click on the chat button, I hold my breathe because I hope that it is representatives who answers. To be honest, I would rather talk with him than anyone else. He has been so quick to offer his assistance and he even helps to point me in the right direction over things that he can't fix on his own. He is a true asset to Selly Automotive and I am hopeful that he will get the recognition that he deserves.

Vorteile: We are a new client and recently made the switch from Vin Solutions to Selly. We switched because of the integration of WebManger, DeskManager, and Selly. I like the fact that it is user friendly and that there are functions that we have that we didn't have with VIN.

Nachteile: I don't like that a new tab opens each time that you click on something new. It is super annoying to be in the zone working and you look up and have 15 open tabs that you have to go through.

Probably the worst CRM when it comes to Marketing and Sales Automation.

Bewertet am 25.1.2018
Andy S.
Marketing Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis

Vorteile: I was forced to like this CRM due to the lack of a better option, however over months of trying to make things work smoothly and on auto pilot, I have completely gave up on this CRM. On the surface, everything looks fine. Sales Manager can even monitor activities, however, everything needs to be done manually. It is a great platform for those who enjoy manual labour a lot and there is nothing wrong with that.

Nachteile: Selly Automotive is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever. Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from. Technical support is pretty much absent and non-responsive. Toll free number is not working. For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.

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