---
description: Detaillierte Informationen über Analytic Call Tracking zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Analytic Call Tracking Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Analytic Call Tracking](/software/151999/analytic-call-tracking)

# Analytic Call Tracking

Canonical: https://www.capterra.com.de/software/151999/analytic-call-tracking

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/151999/analytic-call-tracking?page=2)

> Mobile Anrufverfolgungssoftware, mit der Unternehmen Anrufdaten mit dem Echtzeit-Dashboard datieren und mehrere Blacklists erstellen können.
> 
> Bewertung: **4.5/5** von 6 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 6 Nutzerbewertungen |
| Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Analytic Call Tracking
- **Region**: Lake Park, USA
- **Gegründet**: 2009

## Gewerblicher Kontext

- **Startpreis**: 29,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Anrufer-ID
- Berichterstattung über Anrufe
- IVR
- Kampagnenmanagement
- Konversion-Tracking
- Stichwort-Nachverfolgung
- Weiterleitung von Anrufen (Call Routing)

## Integrationen (5 insgesamt)

- Google Ads
- Microsoft Advertising
- PayPal
- Stripe
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support

## Category

- [Call Tracking Software](https://www.capterra.com.de/directory/30901/call-tracking/software)

## Alternativen

1. [Nextiva](https://www.capterra.com.de/software/175788/nextiva) — 4.6/5 (915 reviews)
2. [CTM](https://www.capterra.com.de/software/152004/call-tracking-software) — 4.6/5 (151 reviews)
3. [smrtPhone](https://www.capterra.com.de/software/1032805/smrtphone) — 4.7/5 (67 reviews)
4. [JustCall](https://www.capterra.com.de/software/157853/justcall) — 4.1/5 (224 reviews)
5. [RingEX](https://www.capterra.com.de/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews)

## Nutzerbewertungen

### "Best Call Tracking for SMB" — 5.0/5

> **Amati Pettes,** | *22. Mai 2019* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Easy to use and great features.  The advanced features provide a lot of options for calls and sms.
> 
> **Nachteile**: Maybe the reports could be better and provide more detailed information.
> 
> Being able record all calls for training and verification and not having to take notes in real time.  The ability to make outgoing calls from my mobile phone using my tracking number and still be able to record calls.

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### "I've used ACT in some form for the past three years. The software helps me track my client calls." — 4.0/5

> **Verifizierter Rezensent** | *3. Mai 2018*
> 
> **Vorteile**: ACT's call tracking and reporting features allows me to prove to my clients that my marketing works (or doesn't lol). The reporting is really the best feature of this web based software. It shows you via graph of calls during a set time frame (day, week, months) and lists the individual calls by number, location, time of call and length of call. You have the option of recording calls also. You can also build your own call trees with drag and drop features. It also includes voice drops and call broadcasts - so you can build your own call center.
> 
> **Nachteile**: The user interface could be a lot better. For the most part it is just the bare essentials. Also the Help Desk states "Please Allow Up To 72 Hours For A Response". That will not do for most people.

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### "ACT - Dependable Self-Hosted Call Tracking" — 4.0/5

> **Ken** | *9. Dezember 2019* | Marketing & Werbung | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: I like the integration with Twilio services - and it's been this way from inception - the software is really just a great interface with SMS and phone services provided by Twilio.
> 
> **Nachteile**: Since this is NOT Software-As-A-Service, rather a piece of software that's installed on your own server, you're at the mercy of the author for updates and upgrades - and they can be pricey\!  I bought the software (and it's been running fine for years) for a one-time fee, something like $250 if I remember correctly, but they've since moved to a recurring fee - and any really handy features are in the "pro/enterprise" version, so unless you're satisfied with a lessor feature set, you'll have to pony up.
> 
> Overall, the basic features provided in the launch version of ACT have served me well.  Everything still works, including purchasing/provisioning new phone numbers, business (account) management, etc.  To be fair, most of the 'service' part of ACT is in actuality Twilio functionality, with ACT as the non-programmer buffer between us.  :). And that's just what I need.  ;)

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### "Daily use" — 4.0/5

> **CHARLES** | *22. Februar 2019* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: I love that once you know how you can generate a report for a given number almost instantly.
> 
> **Nachteile**: The software lags a lot. It has to "think" about the most basic requests before performing. This is also not intuitive software. It took some time to learn even basic use.
> 
> Overall experience is good; however other software has to be used with ACT to get all the metrics we need.

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### "SEO Solutions and Analytics at Your Fingertips" — 5.0/5

> **Colleen** | *11. Dezember 2019* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Analytical Call tracking integrates seamlessly with other SEO tools to allow users corner the market by optimizing their search results.
> 
> **Nachteile**: This software is efficient but a bit limited in terms of user customization.
> 
> We used analytical call tracking to review how customers were locating various businesses , noting the incoming calls as potential leads.  This information was provided to businesses who wished to establish or firm up their presence in search results.  &#10;&#10;Analytical Call Tracking recorded numbers, call lengths, and whatever prompts users entered.  This information could be offered for prospective clients or for already established businesses who desired increased prominence in the market.

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## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/151999/analytic-call-tracking)

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