von Chronogolf4.8 / 5 118 Bewertungen
Wer nutzt diese Software?
Durchschnittliche Bewertung118 Bewertungen
- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.8 / 5
- Kundenservice 4.9 / 5
- Funktionen 4.7 / 5
- Preis-Leistungs-Verhältnis 4.7 / 5
- Kostenlose Version Nein
- Gratis Testen Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2012
Chronogolf bietet innovative cloudbasierte Club-Management-Lösungen, die von der Online-Buchung über elektronische Abschlagzettel, Point of Sale für deinen Pro-Shop und dein Restaurant, Inventarmanagement, Mitgliederverwaltung, Turnierverwaltung, Kundenloyalität und vieles mehr reichen.
- Elektronische Spielpläne (Golf)
- Lohn- und Gehaltslisten-Management
- Verkaufspunkt POS
Die hilfreichsten Reviews für Chronogolf
Bewertet am 28.11.2019
We are extremely pleased with the Chronogolf system. Best System out there!
Kommentare: The experience working with Chronogolf has be very positive. The are a great team player with golf facilities. We are looking forward to seeing the growth of best of business relationships to further our business and no trade times! We feel we have found a long term partner to help grow our business by providing an open platform to provide better services to our customers.
Vorteile: It is a modern cloud based system that is simple or as complex as you would like. If you are coming from an older style point of sale system it will take a little while to get up to speed, but don't worry the support services are prompt, competent and patient. The ability to work from home to manage the system has been great for our management team. Reports are detailed and easy to run. Collecting customer information is straight forward. Different modules are available as your comfort level with the product increases that will help differential your golf facility from the crowd. The system works seamlessly with Lightspeed and has resulted in improved bottom line performance in every department category. It is easy to make informed decisions on performance as you go along.
Nachteile: There is so much capability with this system you can get overwhelmed in the first peak season. We are really looking forward to the off season to strategically go through the system for improved performance. It is a intuitive system but there is a lot of potential to challenge your team.
Bewertet am 23.9.2019
The Point of Sale system, Lightspeed, is brilliant.
Kommentare: Overall the software is brilliant from a club management point of view and makes my life so much easier.
- The system works seamlessly with Lightspeed POS and makes our day to day tasks so much more efficient. As a result we are so much more accurate with all our work.
- The subscription selling process is so simple and customizable for each customer it gives my staff confidence they will get it right first time every time.
- The dynamic pricing model is brilliant and moves with our demands to reflect a price which is reasonable for the amount of traffic we have on a given day. Once set up you don’t need to worry about it again.
- We use the events page to sell our junior camps online. This is a great portal to have as we can send our customers a link so they can read all about the camps and sign up online. This can be used for social events and banquets to sell ticket also.
- With both pieces of software integrated (POS and Tee Sheet), it saves us double work setting up memberships and green fee types in both. Lightspeed is also integrated with Xero accounting software so our accountants can see their accounts the following day!
- The software has a chat system and the Chronogolf staff are always there to help. Most issues are solved immediately but any that aren’t are resolved with a couple of days.
- The organisation of the system takes time but once a member of staff has responsibility for this it works well.
- The system can be slow at times but this is rare.
- Golf shops products need to be made up from scratch but this also gives us the ability to create them the way we want too.
- When sending out sms or email messages from the tee sheet it doesn’t keep a record of what was sent to look back at.
Bewertet am 24.9.2019
I am very very pleased with the Chronogolf system
I love the fact that I can work from home, I can watch the tee sheet and bookings, look at sales is very convenient . The online help at the bottom right of the screen has been a life saver. Early in the season after we went live we would run in to different scenarios that we need help with. It was as easy as typing in the question , responses and solutions were within minutes. No waiting on hold on a 1-800 number listening to music. This help was 7 days a week as well. As an accountant by trade , I am all about numbers , so I love the reporting and the different ways you can segment and isolate data.
We also wanted the feature where we had the ability to process payments over the winter. Almost 25% of our membership use our winter payment plan, were they can divide their memberships and services into 6 equal payments. This can all be done now through Chronogolf and the Stripe feature. I was began working with representative and she walked be through a couple of different ways to do this and she sent me a helpful follow up email recapping our training system.
There are training modules you can access and go back to take a refresher on if you think you need to learn more.
Last year our golf course made the decision to switch from paper tee sheet and an antiquated POS system. We didn't make this decision lightly either. Cost, practicality , ease of use were just some of the many factors we considered when we went shopping for a replacement. We even did a site visit to one of our local courses who was using the Chronogolf product. The manager very generously spent a couple of hours with us showing us how he used it and what he considered the pro's and con's .
Our board of directors made the decision in February to go with the Chronogolf product and I was appointed the person in charge of implementation and training. I have to say before I started, I was apprehensive , actually dreading the switch. Well, I have to admit I was pleasantly surprised. After an initial conference call, I was appointed a trainer/facilitator to help our golf course and myself navigate this process. My trainer represenative, was polite, patient and very accessible. I say patient because I certainly have basic computer knowledge , but I was worried I did not know enough technical stuff. Anything I did not know represenative walked me through it. We built our tee sheet and POS system basically using the template they provide yet still customizing it for our own specific needs. We worked away on the off season an we were ready to go live on time for our opening.
I love the cloud based aspect , for us this made accessing information so much quicker.
Nachteile: The one time this summer that Chronogolf experienced a system wide issue as a result of AWS being down, they were very quick to reach out to all of us through a message on the tee sheet and email that the problems we were experiencing were theirs not ours. That saved us time , instead of running around test our wifi and routers thinking the problem was us.
Bewertet am 22.7.2019
Chronogolf has been the best by Far
Kommentare: All that said, Chronogolf is an excellent program that my golf course plans to use for years to come.
Vorteile: I've used a few different tee sheet management software programs throughout my time working at golf courses, and Chronogolf has been the best by far. This program has great, very intuitive features that I felt the other services I used were lacking. Some of my personal favorites are included below: - A very nice way to price out golf per individuals, or groups of golfers (we have many different price points and golfer "types" here, and the ability to set the daily pricing by the hour, and easily change a golfer's specific pricing by changing his or her "type" makes it very easy and quick checking in golfers) - The ability to click and drag a tee time to change the time is awesome. So much easier than going into the reservation and changing the time, or deleted and recreating - Having a way to set colors to different types is great and gives a quick way to see the demographic of golfers on any given day - The tournament module is awesome (still needs a few minor tweaks) But as a course that hosts many tournaments, I use this module very frequently and it provides a very easy way to manage the tee sheet on a tournament day - Probably the biggest feature is that it is cloud-based. I can access any information I need to at any time I need which is very useful and important to me.
Nachteile: This program, like all others, does have a few minor flaws, and some bugs (sometimes runs very slowly, or just glitches tee times out) but all that is very minor and usually does not cause any lastly problems.
Bewertet am 17.11.2018
Features upon features!
Kommentare: All in all Mountain Woods Golf Club is very happy with all three aspects of Chronogolf, the management and staff find the software utilities to be very organized and easy to use, The customer service is second to none and finally our customers enjoy using the software to book their tee times and view the house account transactions.
Vorteile: There are many aspects of Chronogolf that make it a complete software package. It has features upon features such as creating numerous price sheets to customize booking privileges and pricing, a tournament module to keep all social events and golf tournaments organized in one calendar. The promotions section is one of my favourite as it gives me the ability to create promo codes for events such as fathers day or mothers day. I am very excited for the Dynamic Pricing module and I am very interested in integrating it into our facility in 2019. It would not be fair to review the software and not touch on the service and continuous enhancements or software upgrades. The customer service staff is second to none. The online chat makes it easy to get an agent and the agents seem very knowledgable and polite when assisting with all questions or concerns we may have. As for the software updates… they are always creating enhancements to the software. Many of these enhancements I believe are driven by the requests sent in by current users of Chronogolf and some are simply generated by the company itself. The final aspect of Chronogolf that I would like to review is the member and guests experience. We have had a great number of members and guests tell us that online booking with Chrono has been an enjoyable experience. The dashboard is clean and giving members the ability to see and book directing into the tee sheet with other members they might know is one of their favourite features.
Nachteile: There are some reporting questions I had about reporting in the Lightspeed POS system but CSR at Chronogolf was quick to point me in the right direction.