Wer nutzt diese Software?

Für jedes wachsende Unternehmen, das eine zuverlässige, gemeinsame Datenbank für alle kundenbezogenen Informationen benötigt.

Durchschnittliche Bewertung

11 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.7 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 27,50 $/Monat
    Preisinformationen
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Mulberry Garden B.V.
  • http://www.spinoffice-crm.com/
  • Gegründet 1999

Über SpinOffice

Bleibe mit deinen Geschäftskontakten in Verbindung, arbeite als Team zusammen und bringe deine Kunden, Interessenten und andere Interessengruppen mit all deinen Kommunikationsmitteln, Aktivitäten, Dokumenten und Dateien in einer gemeinsamen Datenbank zusammen.

SpinOffice Funktionen

  • Call-Center-Management
  • Dokumentenmanagement
  • E-Mail Marketing
  • Gebietsmanagement
  • Kampagnenmanagement
  • Kontaktmanagement
  • Kundenbetreuung
  • Landing Pages / Web-Formulare
  • Lead Scoring
  • Leadmanagement
  • Listen-Management
  • Marketing-Automatisierung
  • Produktkatalog
  • Projektmanagement
  • Tarife / Vorschläge
  • Umfrage-Management
  • Verfolgung von Interaktionen
  • Zugriffsquellen-Verfolgung

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Die hilfreichsten Reviews für SpinOffice

Perfect for our small business

Bewertet am 5.8.2019
Verifizierter Rezensent
Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer support is excellent and we were able to migrate a number of operational spreadsheets into one place. Having this CRM has enabled us to put the majority of customer/supplier data in on place and saved lots of time managing our day-to-day operations. The cost of the licences, although already low, are more than offset by the improved efficiencies.

Vorteile: I like the fact that you can customise the fields to make them relevant to our needs. Integrated SMS is very useful for texting simple confirmation messages, and the mail merge is very simple, with user templates very easy to set up. The calendar function allows us to book and easily view delegates for our training courses. Also, the viewing screens are very clean and clear , and we have the system set up so that delegates, contacts, suppliers etc screens are different colours - a small detail but a nice touch.

Nachteile: The reports are perfectly usable but the column titles don't always replicate the user-defined fields. It's not a huge issue as we know what the data in each column means.

An easy to use, customisable CRM system

Bewertet am 11.10.2018
Verifizierter Rezensent
Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very good. It fits our needs perfectly, has paid for itself in saved time an effort and, most importantly, the customer service has been excellent.

Vorteile: It's customisable so we were able to take the basic product and make its fields and functions fit our business needs. It has integrated email, SMS and letters and we were able to build our own letter templates and a simple mail merge function pulls all of the key information into the letters which saves us time and effort. For us as a small training company it fits our needs perfectly and we can adapt it as we go along. We can also create separate client types such as customers, suppliers etc and have them distinct from each other within the system and, if we do have issues, the customer support has always been quick and effective.

Nachteile: It is simple to use, but once you have changed the names of the fields they don't always show under their new names when selecting those fields to run reports. This is minor as familiarity helps adjustment but initially it was an issue.

Antwort des Softwareanbieters

von Spinware Solutions an 16.10.2018

Thank you for sharing your experiences!

Excellent for small, collaborative teams

Bewertet am 12.10.2018
Verifizierter Rezensent
VP, Sales & Marketing
Internet, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The SpinOffice team is very helpful and can quickly explain how the solution works. Once you are up and running, it is self supporting and reliable. In a nutshell, it is a focused CRM solution, on increasing team collaboration and data sharing.

Vorteile: Once we understood the structure of SpinOffice, it proved to be highly simple to use. Contact management, task management, document management are all very simple. Data is easy to find, and sharing it all across one's team is the best value of this solution.

Nachteile: The calendar option isn't as simple to use as the rest of the SpinOffice platform, and there is no Android based App yet.

Antwort des Softwareanbieters

von Spinware Solutions an 15.10.2018

Thank you!
We have launched the Android version of the app last week. Please checkt the Google Play store.

Simple and Versatile

Bewertet am 30.8.2018
Verifizierter Rezensent
Principal
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Extremely responsive and very helpful. when I encounter an issue or have a question I get a response within 24 hours without fail. Very low learning curve and have been able to adapt the product to multiple projects.

Vorteile: Easy to use. Importing and organizing data is simple. I use it for call management and email marketing and it's ideally suited for that. Once I understood the thinking behind the structure I have been able to adapt it for a variety of projects.

Nachteile: Interface can be a little confusing, mostly because the software was developed in Europe and not the US so things like addresses don't always translate. Would love it if there were an easier way to create subgroups or specific data sets.

Simple, Yet Robust

Bewertet am 22.9.2018
Mike N.
Consultant
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: When I was shopping for a CRM I found that many of them have way too many features, and they are trying to be all things to all people. But once you get the software set up and running, you're not likely to use all of the bells and whistles. SpinOffice is simple, powerful and stable, and that's what I like about it. It does exactly what it says it will do without having to wade through archaic layers of menus and abstract features. And to date, I have had zero hours of downtime due to software issues.

Nachteile: The general workflow can take some getting used to. It's very simple once you understand how the software is laid out, but it can take some adjustment to get "in the groove."

Antwort des Softwareanbieters

von Spinware Solutions an 28.9.2018

Thank you for your review, Mike!

Lies weitere Bewertungen