Wer verwendet SpinOffice?

Für jedes wachsende Unternehmen, das eine zuverlässige, gemeinsame Datenbank für alle kundenbezogenen Informationen benötigt.

Was ist SpinOffice?

Bleibe mit deinen Geschäftskontakten in Verbindung, arbeite als Team zusammen und bringe deine Kunden, Interessenten und andere Interessengruppen mit all deinen Kommunikationsmitteln, Aktivitäten, Dokumenten und Dateien in einer gemeinsamen Datenbank zusammen.

SpinOffice – Details

Mulberry Garden B.V.

http://www.spinoffice-crm.com/

Gegründet 1999

SpinOffice – Kostenübersicht

SpinOffice bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von SpinOffice ist ab 27,50 $/Monat verfügbar.

Startpreis

27,50 $/Monat
Preisinformationen

Kostenlose Version

Ja

Gratis Testen

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

SpinOffice Funktionen

CRM Software für Mac
Call-Center-Management
Dokumentenmanagement
E-Mail Marketing
Gebietsmanagement
Kampagnenmanagement
Kontaktmanagement
Kundenbetreuung
Landing Pages / Web-Formulare
Lead Scoring
Leadmanagement
Listen-Management
Marketing-Automatisierung
Produktkatalog
Projektmanagement
Tarife / Vorschläge
Umfrage-Management
Verfolgung von Interaktionen
Zugriffsquellen-Verfolgung

SpinOffice – Nutzerbewertungen

Zeigt 5 von 12 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,8/5
Kundenservice
4,8/5
Funktionen
4,6/5
Preis-Leistungs-Verhältnis
4,5/5
Richard allen R.
Artistic Director/Conductor
Musik, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.12.2018

"Outstanding Customer Service"

Kommentare: I could not be happier. I am using Spin Office to assist members of our board of directors (we are a non-profit) in fundraising activities. The customer service from HQ is outstanding. I have spoken on the phone, used chat, and e-mail to cover a few initial issues related to start up, tweaks, really, and received a thorough training via phone. They are committed to getting their product up and running flawlessly, because they understand how important the tool is to organizations like ours. I could not be happier.

Vorteile: It was easy to set up. It had a place to include process notes on clients, even photos. Each client was really a snap to set up. I got my entire CRM up and running in a few hours. There are a LOT of features that we are not using presently, which may make our work easier in the future as we grow. Meanwhile, those features do not stand in the way of our current usage.

Nachteile: None. I could not be happier. They are committed to success.

Antwort des Softwareanbieters

von Spinware Solutions an 21.12.2018

Thank you for your feedback, Richard!

  • Quelle des Nutzers 
  • Bewertet am 19.12.2018
Verifizierter Rezensent
Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.8.2019

"Perfect for our small business"

Kommentare: Customer support is excellent and we were able to migrate a number of operational spreadsheets into one place. Having this CRM has enabled us to put the majority of customer/supplier data in on place and saved lots of time managing our day-to-day operations. The cost of the licences, although already low, are more than offset by the improved efficiencies.

Vorteile: I like the fact that you can customise the fields to make them relevant to our needs. Integrated SMS is very useful for texting simple confirmation messages, and the mail merge is very simple, with user templates very easy to set up. The calendar function allows us to book and easily view delegates for our training courses. Also, the viewing screens are very clean and clear , and we have the system set up so that delegates, contacts, suppliers etc screens are different colours - a small detail but a nice touch.

Nachteile: The reports are perfectly usable but the column titles don't always replicate the user-defined fields. It's not a huge issue as we know what the data in each column means.

  • Quelle des Nutzers 
  • Bewertet am 5.8.2019
Trond J.
General Manager
Erneuerbare Energien & Umwelt, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 19.11.2019

"Spinoffice is a typical small business CRM system"

Kommentare: Overall the system worked ok for me in the time I used it as my main CRM system, but when I started discovering its flaws things started getting difficult. In the aftermath I regret choosing the Spinoffice as my system mostly because I am not in charge of my data and they dont help me transfer data to me.

Vorteile: The system is easy to use and somewhat intuitive to learn.

Nachteile: Spinoffice have big limitation in a typical BtoB type of sales. Its not possible to organize contacts in more than one level up. The only way around this is to make a normal relation between them, but if you have many contacts this will become very unorganized. Also when I said I will stop using it there is no way to transfer data to a new system, and the system turn very slow if you want to maintain the data acquired into Spinoffice. The only way is to manually transfer the data, in 2019???? Not satisfactory and dangerous for most businesses.

  • Quelle des Nutzers 
  • Bewertet am 19.11.2019
Verifizierter Rezensent
Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 11.10.2018

"An easy to use, customisable CRM system"

Kommentare: Very good. It fits our needs perfectly, has paid for itself in saved time an effort and, most importantly, the customer service has been excellent.

Vorteile: It's customisable so we were able to take the basic product and make its fields and functions fit our business needs. It has integrated email, SMS and letters and we were able to build our own letter templates and a simple mail merge function pulls all of the key information into the letters which saves us time and effort. For us as a small training company it fits our needs perfectly and we can adapt it as we go along. We can also create separate client types such as customers, suppliers etc and have them distinct from each other within the system and, if we do have issues, the customer support has always been quick and effective.

Nachteile: It is simple to use, but once you have changed the names of the fields they don't always show under their new names when selecting those fields to run reports. This is minor as familiarity helps adjustment but initially it was an issue.

Antwort des Softwareanbieters

von Spinware Solutions an 16.10.2018

Thank you for sharing your experiences!

  • Quelle des Nutzers 
  • Bewertet am 11.10.2018
Verifizierter Rezensent
VP, Sales & Marketing
Internet, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 12.10.2018

"Excellent for small, collaborative teams"

Kommentare: The SpinOffice team is very helpful and can quickly explain how the solution works. Once you are up and running, it is self supporting and reliable. In a nutshell, it is a focused CRM solution, on increasing team collaboration and data sharing.

Vorteile: Once we understood the structure of SpinOffice, it proved to be highly simple to use. Contact management, task management, document management are all very simple. Data is easy to find, and sharing it all across one's team is the best value of this solution.

Nachteile: The calendar option isn't as simple to use as the rest of the SpinOffice platform, and there is no Android based App yet.

Antwort des Softwareanbieters

von Spinware Solutions an 15.10.2018

Thank you!
We have launched the Android version of the app last week. Please checkt the Google Play store.

  • Quelle des Nutzers 
  • Bewertet am 12.10.2018