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Web.com
Was ist Web.com?
Mit dem einzigartigen QuickStart von Web.com musst du keine proprietäre Software durchsuchen oder lernen, wie du verschiedene Dienste verbinden kannst. Für nur 199 USD wird alles für dich eingerichtet.
QuickStart ist die perfekte Lösung für dich, wenn du ein vielbeschäftigter Unternehmer oder sogar ein Kleinunternehmer bist, der nicht versiert in der Erstellung von Seiten ist und dies auslagern möchte.
Lasse das Team von Webdesign- und Entwicklungsexperten deine Website erstellen, sodass du Zeit gewinnst um dich um den Rest deines Unternehmens zu kümmern.
Wer verwendet Web.com?
Kleine Unternehmen
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Web.com
Weitere gute Alternativen zu Web.com
Bewertungen über Web.com
Great Support Staff
Kommentare: Ecomdash is helping me improve my business by allowing me to manage multiple sites from a single interface.
Vorteile:
The software takes time to learn and understand. The best part is the support you get from the support team. They respond quickly, the schedule a call feature is really nice, and everyone of the support staff I have dealt with have been very helpful and supportive.
Nachteile:
The system takes time to learn and it could use a few more features; however, by and large it works very well.
In Betracht gezogene Alternativen:
Love it!
Kommentare: Wonderful
Vorteile:
Syncing my two store fronts, inventory was a challenge to keep correct across the board. Now its on the money!
Nachteile:
Nothing really, im not computer savvy and I been able to get it all going with some halp from support!
Antwort von Web.com
vor 4 Jahren
Hi Peter, Thanks so much for your positive feedback! We work hard to make it easier for customers like yourself to run their online store, so our team will be happy to hear you've had a great experience. We look forward to helping you continue to grow your ecommerce business. Thanks again, Ecomdash
new changes make it very cumbersome
Kommentare: In the past, their customer service has been top notch - one of the main benefits was being able to schedule a service call with an actual rep at any time. We had a major inventory glitch about 6 months ago where all our purchase orders were being double or sometimes quadruple counting in our inventory numbers. It took them nearly 3 months to correct the issue and in the meantime we had to go without accurate inventory and COGS numbers. Now with this change to the user interface, I cannot recommend this software to anyone.
Vorteile:
We've used this software for 3+ years for our E-Commerce platform which syncs (one of the main reasons we went with Ecom. The best thing is that is manages inventory and does shipping both.
Nachteile:
Honestly, this program has served us well for a while, but recent changes to their user interface (shipping workflow) have made it very cumbersome and nearly impossible for us to continue to use. We ship with multiple carriers and many different box configurations to maximize our shipping budget. The new workflow forces the user to 'batch' shipments into like shipments or with the same carrier instead of being able to create multiple shipping orders and then edit them individually in real time like before. This new workflow is horrible for us and we are looking to make a switch very soon. If you're shipping a lot of identical packages all with the same carrier, I guess it could still work for you.
Antwort von Web.com
vor 5 Jahren
Hi Matt! Thanks for sharing your feedback. We're sorry to hear you're having such a frustrating experience, but really appreciate you bringing this issue to our attention. We understand that when releasing such a large change, we sometimes won't get it perfect. We're focused on getting as much feedback as we can and making changes to improve the process. I spoke with the team and they've reached out to schedule some time with you to get more feedback on how to improve this feature. We're currently working through all the other customer feedback we've received and are implementing changes to the new shipping workflow over the next couple of weeks. We do appreciate your business and would love to change your outlook on our software. Thanks so much!
Verygood for inventory management!
Kommentare: Main problem solved is amazon limitation to link different ASIN to same SKU...
Vorteile:
Integration was easy with woocommerce and amazon.ca & amazon.com. Inventory management between platform is just great. You can even create sub products (kit) so you can list the same product with different ASIN on amazon (increase sales opportunity!)
Nachteile:
Support doesn't really know what is Google Shopping listing nor could not help me except if I pay $$$ for support so I guess it is not enough user friendly... Most user friendly software these days doesn't need support ;-)
Antwort von Web.com
vor 3 Jahren
Hi Nicolas, Thanks so much for your positive feedback! It's great to hear that we've been able to help solve an issue for your business. I'm happy to pass your feedback along to our team. We look forward to helping you grow your ecommerce business.
Annual plans are misleading - proceed with caution
Kommentare: Overall it's a decent piece of software but it does have several issues that make it hard to figure out exactly what is going on sometimes with your business. The reporting is clunky and not customizable and some other features are dangerous if you rely on them but don't realize that the data may not be the whole picture like you think. Annual billing is misleading; The annual billing cost will be renewed, without warning, once you exceed the number of orders for the year. So if you sign up for the 100 orders/month annual plan and you use 1,200 order in 2 months then you'll be charged the annual price every two months, even though you'd pay far less than that by just paying monthly. So buyer beware!
Vorteile:
The software does a lot as far as multi-channel management. It's pretty easy to add new sales channels and then have it manage your inventories and listings. It's also very nice to be able to set up multiple warehouses and even have Amazon FBA fulfill listings for other channels.
Nachteile:
It still has some bugs. Be very careful when you download listings because it can create MCF listings inside of Amazon and you won't even know about it unless you go to Amazon and go to each of your products. Ecomdash doesn't notify you or have any way to tell that this listing creation happened. After talking with the support team it appears to be a bug and this can have huge implications for your business when trying to make simple changes or downloads. Also, it's a pretty simple piece of software that does some basic stuff well, but is not very customizable and won't offer you the advanced features you may be wanting. The reports are fairly simple and sometimes you'll have to pull multiple reports for usable info. It really needs some work on the types of reports and notifications that it claims to offer, especially with multiple warehouses. It shows "in-stock" for items that are out-of-stock in one warehouse, which is very annoying because different sales channels are fulfilled by different warehouses, but you'll never be able to see that in a report, so it makes for a lot of manual work and multiple reports to mesh to get the info you need. Also, the annual billing is very misleading and I'd be careful with that.
