Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Pendo?

Pendo wurde gegründet, als Alumni von Rally, Google, Cisco und Red Hat ihr Fachwissen und ihre Leidenschaft kombinierten, um etwas aufzubauen, das sie sich als Produktmanager*in wünschten, jedoch nie zur Verfügung hatten: einen einfachen Weg, zu verstehen und sich zunutze zu machen, was den Produkterfolg wirklich antreibt. Mit leistungsstarken Analysen, Nutzerfeedback innerhalb der Anwendung und kontextbezogener Anleitung, die Unternehmen dabei hilft, das Kundenerlebnis in ihren Anwendungen zu messen und zu verbessern, verfolgt Pendo die Mission, die Erfahrungen der Gesellschaft mit Software zu verbessern.

Wer verwendet Pendo?

Produktmanagement, Kundenerfolg, Kundenbetreuung, Engineering, Marketing, Vertrieb und UX-Teams.

Du bist nicht sicher, ob Pendo das Richtige ist? Mit einer beliebten Alternative vergleichen

Pendo

Pendo

4,5 (214)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
164
33
4,1 (214)
4,4 (214)
4,6 (214)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
249,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
20
15
4,6 (102)
4,6 (102)
4,8 (102)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Pendo

Appcues
Am besten bewertete Funktionen
Alarmfunktion / Benachrichtigungen
Kontextabhängige Anleitung
Zielgruppen-Targeting
Mixmax
Am besten bewertete Funktionen
Aktivitäts-Verfolgung
Berichterstattung / Analyse
E-Mail Marketing
Glasscubes
Am besten bewertete Funktionen
Dokumentenspeicher
Filesharing
Sichere Datenspeicherung
Intercom
Am besten bewertete Funktionen
Chat / Messaging
Echtzeit-Chat für Kunden
Live-Chat
Delighted
Am besten bewertete Funktionen
Anpassbare Fragen
Berichterstattung / Analyse
Kundenerlebnis-Management
Heap
Am besten bewertete Funktionen
Berichterstattung / Analyse
Daten-Connectors
Datenvisualisierung
Gainsight CS
Am besten bewertete Funktionen
Berichterstattung / Analyse
Kundenmanagement
Kundensegmentierung
Craft.io
Am besten bewertete Funktionen
Projektplanung/Terminierung
Werkzeuge zur Zusammenarbeit
Workflow-Management
WalkMe
Am besten bewertete Funktionen
Berichterstattung / Analyse
Dashboard
Kundensegmentierung

Bewertungen über Pendo

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,1
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
58%
4
38%
3
3%
2
0%
1
1%
Carmen
Carmen
Project Engineer in USA
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It is a great tool for analysis, easy to use and with great support.

5,0 vor 11 Monaten

Kommentare: Pendo is an great analytics instrument that makes a difference to superior get it client behavior and designs, each time we roll out a modern highlight, we utilize Pendo to tag everything and after that utilize analytics to see which ways users take, where they tap the foremost, what gets utilized the foremost, etc. Utilizing this information, we make choices approximately future forms of that include. characteristic. Pendo makes a difference coordinated subjective and quantitative information to gain a more all encompassing understanding of which regions of our stage drive the foremost esteem and where we are lost target benchmarks. It permits us to get it zones like estimation and exertion in combination with engagement and item analytics, this permits us to decide a wealthier data encounter in behaviors and utilization in key segments/accounts.

Vorteile:

I utilize Pendo to track which highlights are utilized the foremost on a page, labeling is simple in Pendo, and once it's labeled accurately it's much less demanding to explore through the information and make choices. Too this way we may distribute studies directly through pendo and we are able oversee and share comes about. Pendo itself includes a nice clean plan and is very simple to utilize, the data we get from our item clients helps us track the foremost and slightest utilized highlights, outline client ventures and learn a few cool experiences. I like way analytics because it makes a difference me get it what behavior designs and patterns individuals are receiving in high-traffic zones of our computerized involvement. This makes a difference to get it the qualities and shortcomings of our item without having a predefined way in intellect.

Nachteile:

Pendo some of the time has inconvenience labeling certain capacities, which is generally due to the way it's coded, but I wish pendo may appear how to settle that or an elective. In the event that there were ways to channel a few of the sheets a bit more, that would be incredible; For case, the foremost seen guides as of now as it were appear "all" and I can't channel them to as it were appear guides on my specific item, so I'm seeing guides for all the items I have get to to. The outside detailing piece was a small precarious to set up, but we got it set up by employing a few extra devices within the environment. We had to set up custom ETL forms to be able to disperse reports, there should be an option that permits clients to specifically get to particular reports rather than the complete environment.

Chris
Director of Product Management in UK
Personalwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product

5,0 vor 3 Jahren

Kommentare: Very good. The team were highly attentive and supportive. Has been a really enjoyable project getting this set up and running with benefits almost immediately.

Vorteile:

It is a significant investment, but so many benefits, it is worth it. The software is very easy to integrate with (for standard web apps) to start getting analytics immediately but you do need a role that focuses on this as their day job to drive the most value from it. The guides are easy to set up and flexible too with lots of templates to help get you started quickly. Having worked in product management for over 25 years the discovery of Pendo was a godsend! Wish had discovered it years before.

Nachteile:

Works well for standard web apps. If your app doesn't change URL for each page you visit then there may be issues tracking at volume. Not insurmountable but needs more time, thought.

Trae
UX/Product Researcher in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A year of Pendo

3,0 vor 5 Jahren

Vorteile:

Tagging the features in app was confusing at first but has been a game changer in the long run.

Nachteile:

No control over the data visibility can be frustrating to use any of the reporting they build for you.

Danielle
Product Manager in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love having Pendo for analytics AND product feedback. Game changer

5,0 vor 3 Jahren

Vorteile:

I couldn't live without Pendo Feedback now that I've been using it. It makes collecting and organizing product feedback and feature requests so easy and I love how visible it is to the whole organization. I'm the only Product Manager at our company so having tools to help automate and organize product requests for all of our products is a life saver. I also really appreciate how easy it was to setup usage analytics and how little engineering effort it took. Since it has been setup, I haven't needed engineering for anything related Pendo and can do everything on my own.

Nachteile:

No complaints or major issues with their analytics or feedback products.

Josh
Product Manager in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Used at Multiple Companies / Highly Recommend

5,0 vor 5 Jahren

Vorteile:

Pendo is a great tool. It is easy to use and helps executives start tracking the right metrics (instead of guessing at what is important). It also scales your support organization with automated onboarding and educational opportunities for users.

Nachteile:

Sometimes the reports bug-out, but the support team is quick to respond. Additionally, there is no way to communicate with users OUTSIDE your application ecosystem (i.e. email). If a user isn't engaged with your software, you have to go into a different system in order to get re-engagement.