Wer verwendet symplr?

Hospitals, Health Systems, Practices, Health Plans/Payers, Managed Care Organizations, CVOs, Medical Staff Offices, Medical Staff Services, Credentialing, Provider Onboarding,

Was ist symplr?

Cactus & eVIPs platforms from symplr are the most robust and comprehensive provider data management software solution in healthcare.

Our fully scalable platform automates your processes for provider credentialing, privileging, enrollment, OPPE/FPPE, custom reporting, contract & network management, and peer review.

Highly scalable cloud-based access with secure data integrations provides a single source of truth for enterprise-wide integration, reporting, and accuracy.

symplr – Details

symplr

http://www.symplr.com

Gegründet 2008

symplr – Preisübersicht

symplr bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für symplr findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

symplr Funktionen

Medizinische Credentialing Software
Ablaufmanagement
Ausschuss-Management
Dokumentenmanagement
Lizenzprüfung
Online-Applikationen
Privilegierung
Terminverwaltung
Zertifizierungs-Tracking

symplr – Nutzerbewertungen

Zeigt 5 von 110 Nutzerbewertungen

Gesamt
3.7/5
Benutzerfreundlichkeit
3.6/5
Kundenservice
3.8/5
Funktionen
3.5/5
Preis-Leistungs-Verhältnis
3.4/5
Verifizierter Rezensent
Medical Staff Department Manager
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 17.9.2019

"Very Powerful "

Kommentare: this program is a very powerful program and when used correctly is a valuable tool in the credentialing process. I don't have much experience with other programs but what I have experienced I am impressed and am fairly happy. even with the cons I listed, I would and do plan to stay with this program.

Vorteile: Makes tracking Privilege dates, license expirations....a snap....
easy to pull reports and fairly easy to input.

Nachteile: we switched from Visual Cactus to web based Cactus and the transition has not been very smooth. most of the bugs have been worked out but not all. it would have been best if Cactus/Symplr had worked all the bugs out ahead of implementing the new product.

  • Quelle des Nutzers 
  • Bewertet am 17.9.2019
Kirk V.
Credentialing Specialist
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 30.3.2018

"I think the customer support operates at a high level. Software ease of use could be more friendly."

Vorteile: I like the overall visual layout. I like being able to populate and move from name to name in the left hand, blue sidebar.

Nachteile: I have offered these some of these suggestions in the past, but nothing has seemed to change. 1. I wish that information viewing "boxes" say, in Specialties/boards, would have the capability to expand, versus being fixed and using a slider bar. This applies to several of the different "instances". 2. There are far too many redundant keyboard "clicks" required. I make my choice and then a screen comes up asking "am I sure" and I have to verify my choice. When I make a choice, don't ask me to verify. Another wasted extra keyboard click is when dropping a PDF into "images" on the toolbar of the credentialing instance. I move the document in, then a screen comes up that I have to click on stating "An image has just been added...". Every time that pops up I say to myself, "No, s#*t. I just purposefully added it." 3. When I enter a "from" date, I would like the cursor to automatically jump to the "to" date box, (like it used to do in visual cactus), instead of having to press "tab". 4. When I enter, let's say, a new license on the licensing screen, I would like for it to automatically go and populate into the credentialing instance, versus having to go to the credentialing set up, to click on the yellow icon to approve the entry. Again, I purposefully entered it. Trust that I wanted to do it. Don't make me have to do yet another verification of my actions. 5. Re: "Packets" they don't work the way they were explain to us,and sought clarification/direction 2x

  • Quelle des Nutzers 
  • Bewertet am 30.3.2018
Kristen G.
Performancy Improvement Specialist
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.12.2019

"Symplr Event Reporting System is user friendly and the customer support is quick and knowledgeable!"

Kommentare: Our overall experience is EXCEPTIONAL!

Vorteile: We love the ease of use for our caregivers! Customer support is quick and helpful!

Nachteile: We really have no issues as they are fixed within an hour via their customer support team!

  • Quelle des Nutzers 
  • Bewertet am 5.12.2019
Jennifer R.
Credentialing Manager
Versicherung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 28.5.2019

"Visual CACTUS vs Web Based CACTUS"

Kommentare: As stated above NPDB in Web based CACTUS. We have resolved a printer issue in CACTUS, however, with most of our issues our IT team figures out a work around to the problem. We feel since we are paying for this that CACTUS should be solving these problems. It took a month or more for them to solve the issue around a mandatory update with NPDB.

Vorteile: 1. CAQH module (extra fee to have implemented)
2. NPDB Malpractice information loaded and able to copy in Visual CACTUS but not in Web Based.
3. Queries we can run for our specific needs
4. More cost effective for our needs than our IT component building something similar.

Nachteile: 1. Customer service has decreased drastically since being taken over by Symplr.
2. We put Web based CACTUS into test 4 years ago and still have not put it into production due to the functionality not meeting our needs or what we have in Visual CACTUS today.
3. Delayed implementations, ie NPDB that required us to manually input provider data into NPDB vs using CACTUS autofill process resulting in more time to process applications.
4. We always test the product before implementation and feel like we find problems for them and we would rather have a partnership where we could test prior to the release. As stated earlier we have been testing Web based CACTUS for 4 years.

  • Quelle des Nutzers 
  • Bewertet am 28.5.2019
Susan R.
Medical Affairs Assistant
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 2.4.2018

"Visual Cactus works well for maintaining our credentialing information."

Vorteile: The Documents are fairly easy to work with/author/edit. Multiple users can access the same record simultaneously with no problems. Assigning screen- and field-level security is simple to understand.

Nachteile: There has been a decline in Customer Support responsiveness over the past few years. We used to be able to get connected with someone who knew the software very well, and if they didn't have the answer, would consult with someone and get back to us. Many of my Customer Support calls have gone to someone who doesn't seem sure of what the system can do or how it should be working. There also seems to be some confusion ever since symplr acquired Cactus--there is a definite division between symplr and Cactus but sometimes following a link, etc. will get me to the wrong place and it's like I've reached an entirely different company.

  • Quelle des Nutzers 
  • Bewertet am 2.4.2018