Wer nutzt diese Software?

Profis für Wohnimmobilien mit dem Ziel, ihren Umsatz zu steigern.

Durchschnittliche Bewertung

195 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.2 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • BoomTown
  • http://boomtownroi.com
  • Gegründet 2006

Über BoomTown

Besserer ROI ist nicht nur ein Ziel, sondern bei BoomTown unvermeidlich. Generiere neue Interessent*innen, verwalte eine wachsende Datenbank und steigere die Produktivität der Agent*innen. All das von einem zentralen Ort aus. BoomTown liefert im direkten Vergleich bessere Ergebnisse für Immobilienteams als jeder andere Anbieter. The Smits Team hat BoomTown ein ganzes Jahr lang getestet und die Ergebnisse mit denen eines anderen CRM-Systems verglichen: Tatsächlich wurden doppelt so viele Leads und 33 % mehr Provisionseinnahmen generiert. Erfahre mehr über die Vorteile von BoomTown.

BoomTown Funktionen

  • E-Mail Marketing
  • Immobilien-Bekanntmachungen
  • Kampagnenmanagement
  • Kontaktmanagement
  • Kunden-Objekt-Abstimmung
  • Leadmanagement
  • Segmentierung
  • Verfolgung von Interaktionen
  • Zugriffsquellen-Verfolgung

Die hilfreichsten Reviews für BoomTown

Your Honest Boomtown Opinion

Bewertet am 10.9.2019
Samantha B.
Administrative Assistant
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall within the time frame of us having this system we have had a stellar experience (as Boomtown would say) :)

Vorteile: My favorite thing about this software is that it's all in one. You have your CRM, lead generation, transaction manager, agent accountability & communication all in one place. The software is user friendly and easy to set up. The customer service team with Boomtown is amazing as well. The reps know what they are talking about and are very well trained. There is always a follow up after you call and they ask for a review of your rep each time which I believe is awesome so that they can work on their in house team at the same time. Oh, I almost forgot... it comes with an integrated website as well. They have a new Concierge service that just launched, so it just gets better and better.

Nachteile: The features that we weren't too impressed on were features of the new concierge service mainly even though its new. We know that are the new bugs and quirks are getting adjusted but this is a good time to state our honest opinions.
Description:1. Adding a new lead (fake # or no #)
2. Landline numbers (why not call? Just pass along to agent?)
3. Changing lead category when claimed
4. Hours of operation for the concierge team
5. Why can't they call more than 1 time (BT strategy)
6. When Concierge logg's a call, why does it go under tommy & not them? (Didn't put in notes that they sold their home)
On another note, the accountability section doesn't allow you to keep track of the communication unless the lead is assigned specifically to you. So as an ADMIN, when I make calls and log them, it's all accounted for under my agent because they are assigned to him so it looks like I don't work which isn't a good thing.

Just getting started just learning about how to use it. For the new person getting started a challen

Bewertet am 22.6.2018
Timothy C.
Realtor sales agent
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Just learning

Vorteile: It keeps track of the progress of each client to some degree in reminders or things to do. If there was a way to better screen each client as to how motivated they are by asking questions upfront and along the way that would be great. If the system had a spreadsheet that one could see what each template was already in the system without having to go to each one one at a time to see if it fits would be way easier to use more quickly in following up on each client. Whether it be a text or email follow up. If the system had a way to monitor the user as to how they are using it and then give helpful suggestions while using it to make it easier to use would be great.

Nachteile: When I have tried to transfer the clients to the mojo dialer that I have selected it keeps saying zero contacts are transferred to call from . Can't figure out why it would be nice to have a pop up window that would ask a question what are you trying to do when one has repeated the same thing more than once getting the same results. It would also be nice to have more categories to choose from to put clients in as future clients instead of just watch or if we could put them in a x number of months to call back on that would automatically move up the category to the next level so we don't have to remember to move them forward but could if we wanted to. An automatic text asking if they have completed the next step in getting a home. And then reclassify them depending on their answer. When I spend all day just doing my follow ups and not having qualified leads to show property to the system becomes to time consuming and keeps me doing non money making activities. The key is to get people out there looking knowing they are qualified to be looking at what they are seeing. Yet not before they are ready to do it because of existing circumstances such as a lease a credit score paying down debt length of employment amount of income medical issues down payment amount or options. If prospects could see the steps to take and how they can progress by completing each step everyone would be happier doing the next step. Show property writes contracts.

Boomtown believer

Bewertet am 12.9.2016
Roberta C.
Realtor
Immobilien, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This system is so easy to use. They have tutorials that explain use quickly and easily and the support staff is awesome, always available, and very interested in your ideas as a costumer. I am so impressed by this companies hands on approach with their customers and how they actually listen to what our needs or wants are with the product and incorporate those things into the product. Again, very hands on with their customers. One of the things that this product has done for me is to help me make and maintain good contact with my clients even in the busiest of times. I know for a fact that this product has helped me to capture and retain more clients and close more deals because of the drip campaigns and texting function. Also, the system does a lot of the work for you as far as pointing out Top Opportunities and best fit leads. This company is always continuously improving the product and looking for ways to keep us ahead of the rest.

Vorteile: I really like that we can see Social Media accounts for leads. Sometimes when they aren't responding to me, it gives me an idea of what is going on if I check their social media. It also is a good way to get acquainted with a potential client when you are in the getting to know them phase.

Nachteile: I wish there was a way to separate the leads for a team without having separate accounts.

Boomtown is the BEST lead CRM out there

Bewertet am 5.12.2019
Erica Z.
Office Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've used Commissions Inc, Luxury Presence, etc and Boomtown has the best features, most user friendly CRM out there.

Vorteile: Features, functionality, you can "set it and forget it". I've used many lead management systems and this is the best out there.

Nachteile: I only complain is that I wish they had an "open house" app feature from the NOW app where people can sign into your open house through the NOW app and it will put them directly into your CRM

Boomtown or Bust

Bewertet am 5.11.2019
Sherri N.
Real Estate Agent
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Pretty good. This software is so expensive though, and most of the leads I worked with had bad numbers, emails or really just didn't want to buy -- curiosity lookers.

Vorteile: Easy to use once you understood the concepts. Love being able to see what my clients were searching for on my team's real estate website.

Nachteile: I would have liked a more in-depth, functional CRM for my clients. A place where I can easily pull up notes that I've made, rather than scrolling down to see them.

Antwort des Softwareanbieters

von BoomTown an 8.11.2019

We appreciate your open and honest review, Sherri! Regarding your desire to see an improved experience around viewing notes, I'm happy to share that we actually have some sorting improvements in the works that will allow for you to more easily sort/view a lead's history. So, good news on that front!

We are sorry to hear about some potential frustration with the leads. It's unfortunately not uncommon to have online leads leave incorrect contact info, but hope to minimize the time spent chasing those leads through certain tools and features within the platform. We have a team of dedicated professionals to help guide you and ensure that you have best practices in using said tools, so I might encourage you to reach out to our Support Team so they can help out! Their email is support@boomtownroi.com.

Thank you again for taking the time to review BoomTown!

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