LionDesk

LionDesk

von LionDesk

Wer verwendet LionDesk?

Sales professionals and teams including real estate agents, loan officers, insurance reps, automotive.

Was ist LionDesk?

Known as the most affordable and easy-to-use CRM for sales professionals and small businesses, LionDesk allows you to go from Lead to Close in a highly customizable platform. Starting at $25/Month.
Its most popular features include video email and texting, automated lead follow up, task reminders, transaction management, and database segmentation.

LionDesk – Details

LionDesk

http://www.liondesk.com

Gegründet 2014

LionDesk – Preisübersicht

LionDesk ist verfügbar ab 25,00 $/Monat. LionDesk bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für LionDesk findest du unten.

Startpreis

25,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

LionDesk Funktionen

CRM Software für Immobilienagenturen
E-Mail Marketing
Immobilien-Bekanntmachungen
Kampagnenmanagement
Kontaktmanagement
Kunden-Objekt-Abstimmung
Leadmanagement
Segmentierung
Verfolgung von Interaktionen
Zugriffsquellen-Verfolgung

LionDesk – Nutzerbewertungen

Zeigt 5 von 66 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
3.9/5
Funktionen
4.4/5
Preis-Leistungs-Verhältnis
4.3/5

Liondesk: Almost a one stop Sales/Real Estate CRM Solution

Bewertet am 21.3.2019
Jordan M.
Licensed Realtor
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I track all of my client interactions, current projects, to do's, information, and business projections through the software currently. I use the program every day multiple times a day.

Vorteile: Liondesk is a robustly featured CRM used for Real Estate but could probably be used for other forms of sales as well. The features that drew me to Liondesk are as follows: 1. Data Analytics: Robust data capturing and visualization 2. Features for the money: Contacts, emails, custom phone lines, text messaging, drips, deal plans and pipeline revenue projection, and soon a new AI. It is a fully featured system. 3. The price: It is very affordable when comparing the CRM to other software web apps in its class.

Nachteile: Liondesk is missing a robust "value add" form of drip. Like newsletters, informational articles on the real estate industry. The provided and shared drips come off as salesy without much value add for the consumer. Other CRM's in its class such as ixact and contactually provide this. This however, is understandable because both of those CRM'S are generally more expensive.

Antwort des Softwareanbieters

von LionDesk an 1.4.2019

Hi Jordan, thrilled you're having success with LionDesk. Especially taking advantage of all the features the system offers. Thanks for being part of the community and sharing this helpful review.

Beware of overzealous sales trickery

Bewertet am 28.12.2019
Brian M.
Realtor
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Totally tricked into a "FREE Trial" on the phone and told that they have the ability to set up custom data fields. After I gave them my credit card assuming it was to hold my "free trial" I was charged $39 and promptly told on the next line where I was setting up the solution that actually they cant do what the sales guy said and guess what??? No refunds! Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible. Left a bad taste in my mouth enough to take the time to tell others to BEWARE...

Vorteile: It is an out of the box solution that most Realtors would get a benefit from using assuming they do not need a custom solution.

Nachteile: It does not allow custom data fields i.e. timeline, areas of interest, loan program etc. Also I wanted to use my own number which you have to either purchase from them or use your own (I had a Twilio number) and even with my number once I selected to use it with Liondesk they charge you to take it back even though I own the number. Using your own number is important when using SMS with leads.

Antwort des Softwareanbieters

von LionDesk an 6.1.2020

Ouch Brian! We'd love the opportunity to earn your 5 star rating. How can we help?

The CRM Your Real Estate Business Needs

Bewertet am 4.11.2019
Vanessa S.
Real Estate Agent
Immobilien, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I prefer the existing version of Liondesk and am dreadfully anxious it goes away and the new beta version will fully be running. Right now we have the option to run either version. They say the best CRM in real estate is the one you use.

Vorteile: The feature that I like best so far is the ability to customize a few fields. I also like the ability to edit and modify existing standard fields.

Nachteile: The new beta version has a 180° different interface and has changed the usability of the site which is the reason why I selected Liondesk.

Antwort des Softwareanbieters

von LionDesk an 6.11.2019

Thank you for the awesome review Vanessa & for choosing LionDesk as your integrated CRM. We would love to jump on a call with you if you are sometime next week to get more insight on V2

If I could make it do what it supposed to do...

Bewertet am 30.8.2019
Ken C.
Managing Broker
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I think the program is good but not sure at what level we are operating. I will continue to use liondesk and hope we can get to some accommodation for setup and customer service. I don't know what it's going to take to get professional assistance with this program.

Vorteile: I like the idea that it will send video text messages in campaigns. I like the integration with y lopo. Pretty straightforward to use. I like but they promised it would do.

Nachteile: Customer service. Chat Windows take you 4 hours to respond makes it impossible for me to get assistance. I've never sat in one place waiting for somebody for 4 hours except for the birth of my two children. Answers, when given or short, Kurt, and rarely solve the problem. The inability to interact to actually identify the problem makes it impossible to solve it. I'm operating now I do not know level functionality with this program because I can get literally no assistance in a meaningful way to get it set up. I've had this program for nearly six months now and no one at liondesk can tell me if I'm operating it correctly, what should be done to optimize it, and how this could function best for my business. This requires interaction, human-to-human, but somebody who is knowledgeable about the actual implementation and use of the program towards the consumers business goals.

Antwort des Softwareanbieters

von LionDesk an 4.9.2019

Hi Ken, Thanks for the great feedback. Love that you're taking advantage of the Video texting!

For support questions, feel free to schedule a 1:1 call with our support team through the below link.

1:1 Support Appointment: https://calendly.com/Liondesk_support

Also, if you're not already a member, join the LionDesk private Facebook group which is full of best practices and knowledge sharing with over 10k agents.

Facebook Group: https://www.facebook.com/groups/liondesk/

Review

Bewertet am 15.9.2019
Dave F.
Lead Agent
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall good experiences! I have a few things that I would like to have changed, but for the price very good.

Vorteile: Has the most bang for the buck that I have seen

Nachteile: Little clunky, and not the most seem less that I have used. Not a big fan of the look of the beta version.

Antwort des Softwareanbieters

von LionDesk an 20.9.2019

Thank you for the review Dave & for using LionDesk!