FixMe.IT

Best Remote Access Software Available

Kommentare: I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.

Vorteile:

The is by far the easiest remote access software I have ever used. As an IT manager, this software has saves me $1000s every month. With just a few clicks I can access customer's computers and correct problems while never leaving my office. My customers love this process. I can store computers for anytime access so I can manage many servers and computers 24/7 without requiring brick and mortar access.

Nachteile:

If I could fix a few things I would make this software available for MAC and get a different URL. I have to constantly spell the word "IT". It seems such a simple word but it does not correlate to web browsing to the common internet user. Few people have ever visited a .it domain.

Seamless and "bullet-proof" remote control solution

Kommentare: In my years as an accountant in Public Practice and now using it to support family and friends in retirement FixMe.IT has never failed to deliver seamless and secure remote control access of a Windows computer. I had used many "remote access" products before FixMe.IT and none of them lived up to the ease and reliability of FixMe.IT .

Vorteile:

FixMe.IT is intuitive and very simple to use for both the the consultant and the client. Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code. Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user. In my years of experience with FixMe.IT I have never run into an occasion where it failed to load or run with any Windows machine user.

Nachteile:

From time to time I need to support Mac machines and FixMe.IT only supports Windows devices.

It's hard to knock the product as it is but it's just ok

Kommentare: I am generally able to connect to my customers computers to assist with issues and install software

Vorteile:

On demand sessions work great East to install and setup remote clients Easy to organize accounts by company

Nachteile:

No Ability to go cross platform ie mac No mobile ability The remote control agent doesn't work, well, sometimes gets eaten by anti virus clients/or disappears for what ever reason and you can't cut copy paste really!!! Their response is that's odd, just drag files...sorry to say that's a tedious endeavor with the spotty mouse movements.

Fortunately, we came across FixMe

Kommentare: Do you know these tools that can be immediately integrated into everyday life and never cause any trouble? Unobtrusive but really good. The software can do exactly what it's supposed to do.

Vorteile:

- It is easy to use - It is fast - It is reliable - It seems to be safe

Nachteile:

- The functionality - The price plan - That it leaves nothing to be desired

Helpful tool

Kommentare: Been using the product for a long time. Pricing could be better, or else kept the same with more support users.

Vorteile:

FixMe first impression is Easy to use and customization.

Nachteile:

Would be great to have a copy and past function similar to Microsoft Remote Desktop. Looks like no advancements are being done on this version.

In Betracht gezogene Alternativen: TeamViewer Remote und AnyDesk

Gründe für den Wechsel zu FixMe.IT: The customization and the layout have been the first things I noticed. Then the performance wasn't bad too.