Freedom

Freedom byDesignTechnologies Review

Kommentare: As a long-standing partner, ByDesign has been good to support us. We have a good relationship of partnering on new functionality where they evaluate if it is something that is unique to our business or if it is something that can be utilized across their customer base. When they see reusability across their clients, they add it to their internal roadmaps for development.

Vorteile:

Over the 12 years that we have been customers of ByDesign, we have seen many improvements to their base software. They have improved the user interface for both customer service and customers and expanded the offering to better support us as a global business in more than 60 countries around the world. We are able to run commissions weekly and monthly and pay our business partners on time.

Nachteile:

The software was originally designed to take advantage of functionality unique to Internet Explorer. They have been working to make the software completely cross-browser. There are still a few areas in the software that rely on Internet Explorer to function correctly, but it is becoming more cross-browser with each incremental update.

In Betracht gezogene Alternativen: Exigo

Gründe für den Wechsel zu Freedom: When looking at the cost vs. functionality evaluation, ByDesign came out on top in terms of overall value to our organization.

Best Software for Multi-Level Marketing Companies

Kommentare: ByDesign is great. We have had the opportunity to work with several MLM software providers. ByDesign is cutting edge in comparison to the other providers we have used. Their price is one of the best comparatively speaking based on the tools and resources available. Their mobile responsive back office with the Pro upgrade leaves nothing to want Distributors to be 100% successful in monitoring and tracking their downlines success. Customer service is a pleasant experience that always provides quick and professional responses. The bottom line is if you are looking for a cheaper option there are out there, but if you are looking for a software partner that you will never have to switch from then, ByDesign truly is your best option. It's is great for start-ups as well and multi-million dollar industry giants.

Vorteile:

There are several features about ByDesign, and honestly, that is the power behind the software there is so much customization that can be made to my environment without having to do custom programming. Some of the more useful features are the promotions engine for running sales and promotions and auto-shipment. The ease of use the software is excellent; we launched live with them, and within 1-2 weeks, my customer service was pretty confident.

Nachteile:

As of right now, the thing I like least is the shopping cart. It is miles above their competition as many MLM software companies still run on outdated themes that provide a poor user experience. ByDesign has made massive improvements, but it still lacks behind Shopify, Big Commerce, 3D cart, and ext. I know they have additional updates planned, but as it stands, it is a little behind the market.

In Betracht gezogene Alternativen: Flight Commerce und MarketPowerPRO

Warum Freedom gewählt wurde: We loved Trinity Software. They are a fantastic company to work with, but we found ourselves spending more money on customization to get the software to support us. So we decided to look around. We found ByDesign what we were going to spend 40k-50k to do a few customizations ByDesign had built-in to their platform. Additionally, as we continued investigating the software, we found many other standard holes in MLM software were not found at ByDesign. Since we have launched with ByDesign, we have found they are very progressive and aware of enhancements that their software needs. We have been pleasantly surprised that the areas we felt were going to be a pain point were fixed with software updates ByDesign has taken on themselves to fix.

Gründe für den Wechsel zu Freedom: The number one reason we chose ByDesign over the alternatives is because of their Revolution back office for Distributors. Hands down the best experience and most tools for a Distributors back office. It is so simple for a Distributor to find anything they need and track all aspects of their team. With BuDesign's rank coaching feature, Distributors never have to call into us to discover what they need to focus on to rank advance and coach their team to rank advancement. Additionally, the price is excellent, and the rest of their software is a bridge of both worlds' best when it comes to the alternatives.

ByeDesign!! So glad they're gone

Kommentare: I am an independent consultant for a company which recently employed ByDesign to upgrade their e-systems. Some things we did not have at the time (support tickets, link the warehouse inventory to the ordering system) were fun. But after a year and a half of development, they still gave us an incomplete product at go time. We could not even close a party for nearly a month -- alienating our hosts. After a few months of very little improvement, our company went back to its proprietary software. We were ALL glad to say #ByeDesign.

Vorteile:

A few different functionalities we didn't have before.

Nachteile:

It didn't ever work well.

A True Partner in Business

Kommentare: From start to finish, they were great to work with. The sales process was more of an education than a sales pitch. I know our whole team had a better understanding of the Direct Selling industry after just one call. Support has been great and our clients could not be happier.

Vorteile:

I think the best aspect of Freedom is exactly what the name says. It gives you the freedom to customize and make the final product your own. It is adaptable and integrates very well with our products to give our clients a full suite of tools to build their Direct Selling/Party Plan businesses. The ByDesign team is focused on long-term relationships and it shows.

Nachteile:

There was not really much to not like. When a hurdle approached both teams just put their heads together and we figured out a sustainable solution to the issue and moved on.

In Betracht gezogene Alternativen: Infinite MLM Software und Exigo

Gründe für den Wechsel zu Freedom: We actually have clients that use alternative products and we heard over time where these products were falling short. That is when we went out to find another solution. Well, we found several but Freedom by ByDesign offered more features and flexibility than the rest.

Review

Kommentare: Multi countries payout (de-centralized commission payout).

Vorteile:

Software feature, good support team, commission engine/process performance. Able to run commission simulation.

Nachteile:

1. Missing Integration/configuration instructions on 3rd party (taxjar,...) 2. Master inventory sku (Multi countries) 3. Time zone issues (Multi countries) 4. User right management 5. 1099 efile (electric file output)

In Betracht gezogene Alternativen: Flight Commerce, MarketPowerPRO und Prowess

Warum Freedom gewählt wurde: No longer support.

Gründe für den Wechsel zu Freedom: Support team, after hours support, contact person in Asia.