von Bodywork Buddy4.8 / 5 17 Bewertungen
Wer nutzt diese Software?
Web-based massage therapy platform that helps small businesses generate financial reports, create client intake forms, manager gift certificates, schedule appointments, and store client information.
Durchschnittliche Bewertung17 Bewertungen
- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.6 / 5
- Kundenservice 4.9 / 5
- Funktionen 4.4 / 5
- Preis-Leistungs-Verhältnis 4.8 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Bodywork Buddy
Die hilfreichsten Reviews für Bodywork Buddy
Bewertet am 12.4.2018
I can't recommend BWB enough.
Kommentare: Clients, referrals and more! Read the review-I detailed much of it there.
Vorteile: Customer service is unparalleled! There are so many features that I can't mention them all, but one of the key pros is that my clients frequently mention how easy BWB is to schedule. Other features include reports for business expenses (making doing your taxes a cinch), referral trees, CE tracking, gift certificate and packages, and more. Reports also include: cash / check / credit card payments, what services are most popular (with lovely pie charts), income statements with breakdown of discounts, tips, sales tax, missed appointment fees, cancelations, etc. SOAP notes are available for the therapist who wants to keep detailed notes or is interested in insurance reimbursement--it's easy to email the PDF to the client or lawyer. Another feature I love is that BWB periodically sends out invitations to clients to leave a review. The formatting of the reviews is very professional looking with photos-you can add in your own too if you want.
Nachteile: I can honestly say that I love this program. Any con I have (like a little glitch here and there with Google cal syncing) is attended to expediently and very pleasantly.
Bewertet am 30.4.2018
It's perfect for my sole practitioner business! Easy to use and amazing customer service.
I love so many things about this software:
I love that my clients love it. It's so easy to schedule an appointment and they don't need to create and account or keep track of another password.
The office management/accounting portion of the software has been invaluable. Because it's made for massage practices, it keeps track of things like gift certificates and packages in a way that other, more generic, accounting software doesn't *Cough*Quickbooks*Cough*
The income and expense reports make tax time a breeze. Bonus: My CPA loves the reports, too.
One last thing - Customer service is above and beyond any I've encountered before. They even have a closed Facebook group for users where we can suggest changes, additions, etc.
Honestly, the things I like least are incredibly minor:
I wish there were more criteria to sort clients by - but they're working on adding more based on feedback they requested from users in the Facebook group. So this might not even be an issue by the time you read this.
There's currently no way to mark a client as inactivate - but they're working on adding that feature.
Bewertet am 9.10.2017
I LOVE this software because it was created for massage therapists by massage therapists!
Zhen e R.
Kommentare: I love how professional it makes me look while corresponding with client appointments and how easily it syncs with my GOOGLE calendar and SOAP notes. I recommend it all the time when other therapists ask which scheduling software to use.
Vorteile: I LOVE this because like I said it makes me look like I have professional office manager by sending client files electronically. Clients navigate on a page that was created for me and make their own appointments and this software sends reminders. I love how the SOAP notes sync with the client and I can easily fill them out and review them. This saves me time with my book work. I love how easy it is to get responses from tech support since it is supported by the couple who created it. I also love the fact there is a family of support on the fb group page.
Nachteile: I wish there was a way to email clients from the software so that it looked consistent with the types and formats of how the other email reminders look. I also some times have to ask a lot of how to do certain things. Thankfully Cindy is very patient and responsive. I wish the SOAP notes also had body charts in there as well... but that sounds like it may be coming.
Bewertet am 1.5.2018
I have been using BWB for over 4 years now and very happy with it.
Vorteile: Clients and request time and then Therapist approves that spot. Auto Feedback request after initial appointment and SMS and Email reminder service is great. I love the customer support - They respond to you very quickly. The software itself is always evolving & adding new features to accommodate therapist needs. Perfect online booking software for a Massage Therapist who operates one location.
Nachteile: green ( = upcoming appointment ) can be changed to blue ( completed appointment ) easily by just clicking and opening up the session. I want this to happen only when I submit the payment method.
Bewertet am 1.5.2018
Everything I need to run my business is here. It's fast, easy and complete.
Vorteile: Customer service is top notch. The program is so easy to use. Scheduling, appointment reminders, SOAP notes, all the business record keeping for the money coming in and the money going out. Everything I need to run my business smoothly. I highly recommend Body Work Buddy to everyone.
Nachteile: It would be great if there was a way to accept credit cards, however, I understand the reason behind that function not being available. Really, there isn't anything about this program that I don't like.