Lattice

Superpowers performance management

Kommentare: Lattice has been a great platform and it’s helped make us invest better resources and energy with our team members

Vorteile:

Lattice is an exceptional platform for managing ongoing performance, feedback from 1:1s, adding milestones for career growth! Very straightforward and intuitive to use

Nachteile:

Lattice needs more creative and innovative solutions for career growth ladder templates

Lattice is a powerful employee performance platform

Kommentare: Lattice was a brilliant tool for us as a fast growing startup operationalising so many of the critical people operations initiatives. It is unfortunate that they didn't implement the HRIS quicker to stop us churning to consolidate our stack.

Vorteile:

We chose Lattice because of the fantastic integration Lattice had with Slack. Lattice pulse surveys were delivered via slack making this extremely easy for employees to respond to and engagement. As soon as we implemented, our participation exploded and the team were thankful. Lattice UI/UX was brilliant and we also particularly liked their 1 on 1 feature powering high quality 1 on 1s across the business.

Nachteile:

Unfortunately, Lattice was only performance management and we really wanted to consolidate our tools into a more vertically integrated stack. Lattice didn't have an HRIS capability at the time which meant we needed to continue using BambooHR and this added cost and complexity to our people stack at the time. They also had a very limited response capability to pulse which is something we really missed after moving from Officevibe.

Lattice UX

Vorteile:

It has good UX for employees and on the administrative side. Lattice Grow is a great feature that incorporates in to employee 1:1's and also the performance review cycle

Nachteile:

it can be really tricky to make changes

Good Software. Not the best, but good

Kommentare: It is indeed a good software for RH and leaders, developing itself every month

Vorteile:

Updates, 1x1s, semester reviews, OKRs and of course, the possibility to create knowledge trails

Nachteile:

The software itself has a few bugs from time to time, not allowing updates to happen, and also the possibility of transfering the same OKR to new semesters after closed

Add Structure and Automation to your Performance Management

Kommentare: The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each. The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.

Vorteile:

The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why. The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates

Nachteile:

Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported. Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement. Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.

Lattice - Love It

Kommentare: Great! We love it and look forward to adding more functionality into Lattice especially focused on HRIS.

Vorteile:

Goal management is easy. Performance management is fast and effective. 1:1 functionality is great. Grow module makes it easy to find what is next for our team members.

Nachteile:

Some reporting aspects of OKRs. I have to export it into Excel and filter it to get the information I need. Feedback and recognition seem to be a bit more subdued than they could be. Challenges with different exchange rates broke our merit cycle. We had to calculate this outside of Lattice. I cannot wait to have group meeting functionality that mimics 1:1s.

Great for connected/networked organizations like ours!

Vorteile:

Great customer support post implementation. They are always working on roadmaps to improve user experience and introducing new product features!

Nachteile:

Would love to see them continue to prioritize enhancing existing products from user feedback.

Technology Company 1 year review

Kommentare: Overall it has been great, it takes a good year, and reminders, to get staff and managers to utilize the tools it offers. But once they start using the system they enjoy and get value from it. This was particularly obvious during review periods where a lot of the needed information was already available in the goals and one-on-one meetings.

Vorteile:

Documenting and assisting managers and staff with one on ones. Goal setting options and customization

Nachteile:

There have been a few custom reports or tweaks that would be nice. Lattice is linked directly to our HRIS and we can not make changes in Lattice that are not in the HRIS - Example, if we wanted a person to be a shared manager or supervisor in Lattice, but did not want to make that change in HRIS.

Great Employee Engagement Management

Kommentare: It has been great! I have learned a lot by myself, and now we have an account manager which is nice to refer to.

Vorteile:

A one-stop shop for all of your employee engagement needs. Once place where everything is recorded.

Nachteile:

The goals portion is not working for what we need it to do.

One-stop-shop for performance management

Kommentare: I like that this software is essentially a one-stop-shop for company-wide as well as individual performance management. It consolidates information and eliminates the need for multiple systems or individual files/spreadsheets. For goal setting, I really like how Lattice allows for transparency and collaboration.

Vorteile:

My company uses Lattice extensively for company-wide OKR planning/tracking as well as individual employee goal setting. Lots of customizable features (e.g. can make goals visible to entire company, private to certain teams, or private to individuals). Great tool for capturing performance reviews and peer/360 feedback. Loved the level of automation and reminder emails. The software can also hep with preparing for and capturing conversations during 1x1 meetings with direct reports. Lastly, I thought the "pulse surveys" were a cool feature.

Nachteile:

Sometimes the user interface can be a bit clunky; requires multiple clicks to get to where you want; next steps/where to click next are not always intuitive.

1.5 Years Later - An Honest Lattice Review

Kommentare: Fantastic - everyone from tech support to our implementation team, customer success representative are so helpful. They are always willing to hear product feedback, accept ideas and help to advise on your strategy. I truly look to the Lattice team as an extension of my own - they are true partners and the gold standard when it comes to customer service.

Vorteile:

With Lattice, not only is the platform great as a full "people success" suite of tools, but it is easy to use and easy to implement and enhance thanks to Lattice's fantastic team of client support (tech support, implementation consultants, customer success reps, etc...). From our perspective, we initially purchased Lattice as a solution to a manual and broken performance management process, but what we got was so much more than that. Now, we are using the tool to help manage and scale our compensation structure and practices across our organization and enhance our bonus payout process using Compensation Cycles. We are also developing comprehensive career pathing tools to help our employees better understand what their career trajectory could look like with us. That alone has helped us improve our people success strategy by lightyears and we are still barely scratching the surface of this tool's true impact and capability.

Nachteile:

Two things - 1. It is not cheap (but with that, you get what you pay for and this tool is worth every penny) and 2. It is very customizable and has a ton of capabilities - so don't go into it without a basic understanding/strategy of how you will use the tools (do this to help maximize your user adoption, spend and overall value)

Solid Employee Engagement Platform

Kommentare: The tool is very useful and we've had a chance to get things up and running very quickly. We've been bounced around a bit with account managers over the year which has been less than great. Additionally, our account team has not done a great job of providing meaningful quarterly checkins- the usage/adoption metrics they provide are awful which then makes any comparison we draw to our own usage useless. I would suggest working with our team to come up with appropriate adoption targets and then analyzing our actuals against goal for a more meaningful review process.

Vorteile:

The system works well. We rarely see systems bugs and the modules seem to interconnect quite well. Our employees have adopted certain aspects of the tool readily- namely feedback, surveys, 1x1s, and reviews. I like that I can impersonate an employee so I'm able to see what they're seeing in order to provide helpful troubleshooting guidance. The customer support team is excellent.

Nachteile:

Some aspects of the system are not intuitive and it takes multiple clicks to get to an area that shouldn't be buried. For example- a manager of managers who wants to view progress of their direct reports on review completion during the review cycle, really needs to dig to get to the right screen to view progress.

A Must Have HR Software For a Modern Business

Vorteile:

I like the career and talent management feature It makes tracking tasks easy and houses best employee engagement features It is a great HR tools and comes with some feedback management capabilities too.

Nachteile:

Some users will need training to use Lattice effectively. Otherwise it is great.

Best Human Resource System For Business

Vorteile:

When it comes to managing human resources at work, Lattice offers best features It makes employee engagement, recognition and rewarding easy

Nachteile:

Lattice has really handled well and reasons to doubt it

My review

Vorteile:

I like the performance review and survey capabilities. I like that you can filter survey data by role, gender, performance, etc.

Nachteile:

I wish that the compensation module was included in the base product. I also wish that you could track performance reviews of a single person across time and download them all.

A fantastic performance management tool

Kommentare: We love Lattice. They continue to make great improvements and the tools keeps getting better and better! The performance review process is great and very customizable. The engagement survey's provide us with really great feedback and insights. We are also really looking forward to the implementing of Lattice Grow to help provide career pathing for our employees.

Vorteile:

Lattice makes managing various aspects of the performance management process. Engagement survey's are easy to create and they provide us with really great insights into the pulse of our organization.

Nachteile:

I am looking forward to product improvements around managing OKRs specifically reporting on them. There isn't an easy way to provide an overview of the OKRs as a whole when reviewing in a meeting.

June 2024 Review

Kommentare: Phenomenal support team and a fabulous product.

Vorteile:

It's an incredibly intuitive tool with a plethora of support documents and trainings available for employees. We particularly love the feedback tool and it's a one-stop shop for all employees to view org chart, feedback, talent review, company goals & initiatives, and more.

Nachteile:

Would like more customizable reporting functions

Tracking Performance through One on One.

Kommentare: Performance has really being simplified using lattice.

Vorteile:

Measuring Performance with lattice is very objective, it give you opportunity for weekly Performance review with your subordinate through tracking projects and reviewing results. You also have the opportunity of documenting your agenda and following up with success and providing feedback.

Nachteile:

Non that I can think of about lattice at the moment.

Lattice Review

Vorteile:

I like the intuitive platform lattice provides for all user experience. The data insights are very powerful in driving engagement and usage.

Nachteile:

Some of the reports I try to download are a bit messy to deal with/clean up for quick stats.

Good Employee Review System

Vorteile:

The ability to keep track of personal and team goals is nice and the feedback feature is convenient too. It helps teams stay on track and provide updates on a weekly or bi-weekly basis.

Nachteile:

When it comes time to review a coworker, the only email notifications sent out are 1 week in advance of the closing date (unless there is a setting that management can change in the backend to make the emails more frequent?). This isn't very helpful because unless you can review the colleague that moment or that day, you often forget to go back and review them before the review period closes. It would also be great if feedback could be edited after submission because I've wanted to change the permission level and add more comments after the fact but once it's submitted, it is final. In these cases, I've had to delete the feedback and submit a new one with the correct permissions and total comments I initially wanted.

Super helpful for 1:1 meetings and goals

Kommentare: We use Lattice for the daily interactions between team members, and especially between managers and their team members. It's great for tracking monthly / yearly goals as well, and is a pretty full featured OKR system if you use that style of goal management.

Vorteile:

We use Lattice for all our teams to track goals and many teams, like mine, use it for feedback, one on one meetings, and other performance management stuff.

Nachteile:

Lattice doesn't represent a complete enough HR solution that we can use it standalone. We have to use another program for payroll and I wish that we could do everything in Lattice. It does a great job of discussions and dialog with employees, but it's not a complete solution.

Lattice has been a game-changer for our organization

Vorteile:

I appreciate how Lattice provides a customizable solution that our People Team has tailored to foster a culture of continuous feedback, growth, and accountability. This customization enhances performance for both employees and managers.

Nachteile:

I do not have any cons with Lattice. Lattice is helping our organizations enhance our performance in every area possible.

Has helped our managers streamline employee reviews

Vorteile:

We were looking for a software to help facilitate 1:1 meetings, goal setting, and track employee performance that didn't feel corporate or like reviews just for the sake of reviews. Lattice fit the bill and we have almost all of our 150-person company utilizing the tool now. Different teams are able to use it differently in the way that works best for their team structure.

Nachteile:

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

Great Performance Review Software

Vorteile:

Customer Support is amazing. They quickly take suggestions and roll them out into production. Capabilities are always expanding. They have recently rolled out a bunch of new reporting for managers which is super helpful. User interface is super easy. Lots of flexibility, clearly designed with the user in mind

Nachteile:

Current reporting is limited, but improving. I am excited to see what they have in the next year

Like BambooHR, but Better for Updates and 1 on 1

Vorteile:

Our organization recently started using Lattice to track feedback (great feature), 1 on 1s and weekly updates (after previously relying on a variety of other solutions like Asana or a Google Doc) and I’ve enjoyed the switch. The fact that unresolved talking points or objectives automatically roll into following 1 on 1’s seems so simple but in my opinion is a real game changer (nothing ever get missed week to week). We will soon be rolling out performance management (currently handled by BambooHR) and career growth and I’m looking forward to taking advantage of those features.

Nachteile:

I did find jumping between updates and 1 on 1s a bit clunky at times. The UI/UX for that experience specifically could be improved.